It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Surprise! Why are you being so hostile?
Manage episode 294551425 series 1984398
内容由Troubleshooting Agile and A weekly problem-solving session for all things agile提供。所有播客内容(包括剧集、图形和播客描述)均由 Troubleshooting Agile and A weekly problem-solving session for all things agile 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Squirrel tells the story of a conversation that took a sudden difficult turn, and we discuss methods like the Disarming Technique for handling surprises like this effectively. SHOW LINKS: - Roger Schwarz, Eight Behaviours for Smarter Teams: https://www.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf - David Burns, the Disarming Technique: https://feelinggood.com/2017/12/11/066-five-secrets-training-the-disarming-technique/ - Finnish Agile Circle: https://www.meetup.com/Agile-Finland-Helsinki-Coaching-Circle/ - London Organisational Learning Meetup: https://www.meetup.com/London-Action-Science-Meetup/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show.
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continue reading
329集单集
Manage episode 294551425 series 1984398
内容由Troubleshooting Agile and A weekly problem-solving session for all things agile提供。所有播客内容(包括剧集、图形和播客描述)均由 Troubleshooting Agile and A weekly problem-solving session for all things agile 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Squirrel tells the story of a conversation that took a sudden difficult turn, and we discuss methods like the Disarming Technique for handling surprises like this effectively. SHOW LINKS: - Roger Schwarz, Eight Behaviours for Smarter Teams: https://www.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf - David Burns, the Disarming Technique: https://feelinggood.com/2017/12/11/066-five-secrets-training-the-disarming-technique/ - Finnish Agile Circle: https://www.meetup.com/Agile-Finland-Helsinki-Coaching-Circle/ - London Organisational Learning Meetup: https://www.meetup.com/London-Action-Science-Meetup/ --- Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show.
…
continue reading
329集单集
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