The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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内容由Gregorio Uglioni提供。所有播客内容（包括剧集、图形和播客描述）均由 Gregorio Uglioni 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
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The Magic of Disney World with Dennis Snow
Manage episode 339232426 series 3333377
内容由Gregorio Uglioni提供。所有播客内容（包括剧集、图形和播客描述）均由 Gregorio Uglioni 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
The CX Goalkeeper had the great opportunity to interview Dennis Snow
LinkedIn Headline: Customer Service Keynote Speaker, Consultant, and Author
Highlights:
00:00 Game Start
00:30 Dennis' introduction
03:31 Dennis' values
05:19 Disney, what are the key ingredients to be so successful in this magic world?
09:30 Disney is offering a great experience But let's quite expensive...
13:38 People want always to come back
14:47 How is it possible that cast members are always so friendly?
18:56 Onstage and backstage.
21:23 What can companies learn from Disney?
25:50 Talking about CX: what are we going to discuss about in 10 years?
28:24 Dennis' book suggestion
30:08 Dennis' Contact details
32:03 Dennis' Golden Nugget
and much more on https://www.cxgoalkeeper.com/DennisSnow
Guest's Contact Details:
dennis AT snowassociates DOT com
https://www.linkedin.com/in/dennissnow/
https://www.snowassociates.com
#customerexperience #podcast #leadership #cxgoalkeeper
177集单集
分享
Manage episode 339232426 series 3333377
内容由Gregorio Uglioni提供。所有播客内容（包括剧集、图形和播客描述）均由 Gregorio Uglioni 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
The CX Goalkeeper had the great opportunity to interview Dennis Snow
LinkedIn Headline: Customer Service Keynote Speaker, Consultant, and Author
Highlights:
00:00 Game Start
00:30 Dennis' introduction
03:31 Dennis' values
05:19 Disney, what are the key ingredients to be so successful in this magic world?
09:30 Disney is offering a great experience But let's quite expensive...
13:38 People want always to come back
14:47 How is it possible that cast members are always so friendly?
18:56 Onstage and backstage.
21:23 What can companies learn from Disney?
25:50 Talking about CX: what are we going to discuss about in 10 years?
28:24 Dennis' book suggestion
30:08 Dennis' Contact details
32:03 Dennis' Golden Nugget
and much more on https://www.cxgoalkeeper.com/DennisSnow
Guest's Contact Details:
dennis AT snowassociates DOT com
https://www.linkedin.com/in/dennissnow/
https://www.snowassociates.com
#customerexperience #podcast #leadership #cxgoalkeeper
177集单集
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类似 CX GOALKEEPER - Customer Experience Goals 的节目
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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continue reading
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continue reading
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continue reading
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continue reading
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continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
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continue reading
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continue reading
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Player FM -播客应用
使用Player FM应用程序离线！
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