最佳Dental Drills播客 (2024)

1
Overcoming Team Obstacles: Boosting Morale in Dental Teams 21:21

3h ago21:21

21:21

Managing a successful dental practice often hinges on the seamless collaboration and communication of its team. In this episode, Michael and Sandy explore the vital elements of effective team management that can transform your practice into a harmonious and high-functioning operation. They reveal how strong systems for hiring and onboarding are not…

1
Navigate No-Shows: Proven Scheduling Techniques You Need 29:41

1d ago29:41

29:41

Are broken appointments disrupting the flow of your dental practice and impacting your bottom line? In this episode of Dental Drill Bits, Michael and Sandy dive deep into a chronic challenge faced by many dentists: managing broken appointments. Sandy, drawing from her wealth of expertise, sheds light on effective strategies to tackle this issue hea…

1
From Hesitant to Yes: Strategies for Better Treatment Acceptance 26:06

5d ago26:06

26:06

Is your practice struggling with low treatment acceptance rates? Tune in to this enlightening episode of the Dental Drill Bits podcast, where Michael and Sandy unravel proven strategies to help you turn patient hesitance into commitment. Sandy opens up about the power of mindset, sharing how a positive and empathetic approach can transform the way …

1
Marketing and Sales in Dentistry: What Should I Focus On for 2025? 34:04

15d ago34:04

34:04

Are you equipped to transform your dental practice from good to great as 2025 draws near? In this episode, Michael, Sandy, and Ali embark on a dynamic discussion about the evolving landscape of dental practice management and marketing. Ali, founder of DocSites, takes the floor to break down how his company is revolutionizing dental marketing with a…

1
Have Them at "Hello": 6 Steps to Effective Phone Calls in Dental Practices 28:35

22d ago28:35

28:35

Imagine transforming potential inquiries into loyal patient relationships with just a phone call. In this episode, Michael and Sandy dive deep into mastering effective phone communication for dental practice front office staff, a critical yet often overlooked skill. Sandy begins by highlighting the significance of first impressions, presenting a po…

1
Unraveling Myths: The Real Impact of False Information in Dentistry 19:18

29d ago19:18

19:18

Does the truth always prevail when rumors run rampant in the dental community? In this eye-opening episode, Michael and Sandy confront the damaging effects of rumors and misinformation that pervade the dental industry. They tackle the common pitfalls of comparing oneself or one's practice to others, emphasizing how this can erode confidence and pro…

1
Silence the Rumors: Building a Gossip-Free Practice 25:05

1M ago25:05

25:05

Is gossip silently drilling holes in your dental practice, eroding trust and harmony? In this episode of Dental Drill Bits, Michael and Sandy embark on a candid exploration of gossip within dental offices. Sandy dives deep, demystifying the corrosive nature of workplace chatter, sharing eye-opening stories, and offering firsthand insights. With the…

1
Productivity Killers in Dentistry Unveiled | Part 2 22:31

1M ago22:31

22:31

Have you ever wondered why some practices struggle with last-minute cancellations while others maintain a steady flow of happy patients? In this part 2 of the Productivity Killers in Dentistry Unveiled series, Michael and Sandy pull back the curtain on one of the biggest challenges in the dental industry: broken appointments. Sandy dives deep into …

1
Productivity Killers in Dentistry Unveiled | Part 1 35:44

2M ago35:44

35:44

Imagine transforming the daily chaos in your practice into a streamlined and efficient operation. In this episode of Dental Drill Bits, Michael and Sandy tackle some of the most disruptive productivity killers facing dental practices today—late patients, broken appointments, no-shows, and cancellations. Sandy brings her expert perspective by emphas…

1
Working Interviews in Dentistry: Are They Worth the Risk? | From Post to Podcast 20:35

2M ago20:35

20:35

Should you have working interviews? In this episode of Dental Drill Bits, Michael and Sandy unravel the complexities of hiring processes in dental practices that often fly under the radar. They take a closer look at the commonly used "working interviews" and reveal the legal pitfalls and inefficiencies often associated with them. But fear not, as t…

1
Why Is Your Practice Slow? Here's What's Often Overlooked | From Post to Podcast 14:18

2M ago14:18

14:18

Puzzled by a sudden slowdown in your practice after a period of steady growth? In this episode of Dental Drill Bits, Michael and Sandy tackle this very dilemma, driven by a listener's concern about a drop in activity despite continuous marketing efforts. Sandy shines a light on the inevitable ebbs and flows of the dental business, detailing how pea…

1
Should Your Practice Offer Profit-Based or Flat Bonus Schemes? | From Post to Podcast 18:23

3M ago18:23

18:23

Imagine turning your practice into a thriving hub by simply tweaking your bonus structures for your office manager. This episode of Dental Drill Bits delves into the nuances of crafting successful bonus systems that align with your practice's financial goals. Michael and Sandy engage in an insightful discussion exploring profit-increasing bonuses v…

1
Claims to Cash: Optimizing Your Dental Insurance Process | From Post to Podcast 10:30

3M ago10:30

10:30

How can you master the art of insurance collections and minimize outstanding claims? In today's episode, Michael and Sandy dive deep into the essentials of managing insurance collections with expert insights that can save your practice valuable time and resources. Sandy explains the critical importance of timely and consistent follow-up on insuranc…

1
Ditching Insurance Dependency: Benefits of Dental Membership Programs | From Post to Podcast 10:15

3M ago10:15

10:15

In this episode, Sandy dives deep into the myriad benefits of dental membership plans, revealing how they are game-changers for increasing patient loyalty and cutting the ties from heavy reliance on dental insurance. Through comprehensive discussion and real-life examples from various practices, Sandy illuminates the substantial impact these plans …

1
Crush the Q4 Crunch: The Survival Guide for Fourth Quarter 28:04

3M ago28:04

28:04

Are your ready to tackle the fourth quarter crunch and boost productivity in your practice? Join Michael and Sandy on this high-impact episode of Dental Drill Bits as they break down transformative strategies to keep your practice thriving, even during the most challenging times. Gain practical advice through Sandy's shared anecdotes on everything …

1
Why Your Practice Might Only Need Team Leaders, Not an Office Manager 29:02

4M ago29:02

29:02

What happens when you appoint someone an office manager without proper training? In today's rerun episode Michael and Sandy dive deep into this critical issue afflicting many dental practices. They explore the stark differences between an office manager and a front office employee, debunking common misconceptions that can lead to team conflicts and…

1
Transform Your Dental Website Into a Patient Magnet 20:24

4M ago20:24

20:24

How can YOUR practice stand out in the crowded online space? In this episode, Michael, Sandy, and Ali dive into proven strategies for enhancing your practice's online presence. Joined by Ali from DocSites, a leader in dental websites and marketing, the conversation reveals how to keep your website fresh and engaging. From showcasing compelling befo…

1
Consulting vs. Coaching: Which Does Your Practice Need? 19:28

4M ago19:28

19:28

Are you unsure about how consulting might help your dental practice? In this episode, Michael and Sandy dive deep into the transformative power of consulting versus coaching in the dental world. They clarify that while coaching hones the personal development of your team, consulting zeros in on your business's heartbeat—its systems, organization, a…

1
Dental Practice Pitfalls and How to Avoid Them 22:06

4M ago22:06

22:06

What pitfalls are most common in dental practices? In this episode, Michael and Sandy unpack the challenges and strategies that can make all the difference. From mastering efficient systems to ensuring your team remains accountable, Sandy's insights will steer you away from common pitfalls like the notorious slow periods in August and September. Wi…

1
Enhancing the Patient Experience With an Effective Handoff 17:27

4M ago17:27

17:27

How can your practice ensure a seamless and enjoyable patient experience from start to finish? In this episode, Michael and Sandy delve into the critical role of effective communication and smooth handoffs in transforming dental visits into positive experiences. They unravel the nuances of ensuring clear, empathetic communication at every touchpoin…

1
Wake-Up Calls That Every Leader Needs to Hear 23:28

4M ago23:28

23:28

Are you ready to discover the wake-up calls that can transform your leadership style and elevate your team’s performance? In this episode of Dental Drill Bits, Michael and Sandy delve into crucial leadership lessons that every manager or leader, especially those in dental practices, should heed. Drawing inspiration from the 12 vital wake-up calls d…

1
The Key to Productive Staff Meetings and Why Your Office Needs Them 21:15

5M ago21:15

21:15

Are staff meetings in your practice driving productivity or just wasting time? In this episode, Michael and Sandy dive deep into the art and science of effective staff meetings, unearthing the transformative power they hold when done right. They explore the contrasts between casual huddles and well-structured meetings, underlining their essential r…

1
The Top 3 Reasons Patients Aren't Accepting Your Treatment Plan 19:49

5M ago19:49

19:49

Ever wonder why patients often decline treatment and how you can address these objections effectively? In this episode, Michael and Sandy dive deep into the top three most common excuses patients give: fear, lack of awareness, and financial concerns. Sandy sheds light on why recognizing these objections is crucial and offers actionable strategies f…

1
How to Hold High-Impact Department Meetings in Your Practice 29:19

5M ago29:19

29:19

Are you struggling to streamline your practice’s front office operations while juggling departments, patients, and metrics? In this episode, Michael and Sandy delve into the essentials of managing a successful practice, starting with the highlights of Sandy's recent webinar and her upcoming seminar in Boston. The conversation quickly transitions in…

1
Trained to Thrive: Why This Boosts Your Profitability 11%+ Year Over Year 20:47

6M ago20:47

20:47

How transformative can employee training be for your practice? In this episode of Dental Drill Bits, Michael and Sandy delve into the critical role of structured training programs and their immense benefits on profitability, employee satisfaction, and patient care. Sandy illuminates the stark contrast between trained and untrained employees, reveal…

1
Underperforming Team? How to Transform Underachievers to the Stars of Your Practice 30:36

6M ago30:36

30:36

Underperforming team members in your practice? In this episode, Michael and Sandy dive deep into the intricacies of practice management, starting from upcoming seminars to managing underperforming team members without rocking the boat. Sandy shares her wealth of experience on the art of effective communication, setting realistic goals, seeking cons…

1
Pro Phone Skills: Avoiding Common Front Desk Pitfalls in Practices 32:20

6M ago32:20

32:20

How can your front desk team transform every call into a positive patient experience? In this episode, Sandy draws from her recent speaking engagements at the Delivering WOW Summit to uncover key strategies for top-notch front office communication. She also previews her upcoming seminar, Front Desk Pro, set to take place in Boston on August 23rd, r…

1
Why Dental Membership Plans Are NOT Only for Low-Income Patients 34:39

6M ago34:39

34:39

Dental membership plans are only for low-income patients, right? Join Michael and Sandy in this episode of Dental Drill Bits as they sit down with Megan Lohman to debunk common myths surrounding dental membership plans. Megan dives into the core advantages of Plan Forward, a tool designed to streamline the creation and management of dental membersh…

1
Are You Asking the Right Questions While Interviewing? 34:57

6M ago34:57

34:57

Can you really find the perfect fit for your practice through better interviewing techniques? In this episode of Dental Drill Bits, Michael and Sandy uncover effective hiring strategies that can transform how you build your team. They explore the essentials of preparation, from the types of questions that reveal a candidate’s true nature to the val…

1
Top Innovations in Dental Software? A Deep Dive into Powerful Yapi Tools 29:20

7M ago29:20

29:20

How can cutting-edge technology streamline the entire patient journey in your practice? In this episode, Michael and Sandy sit down with Dr. Gina Dorfman, the visionary founder of Yapi, to explore how this comprehensive dental software solution is transforming the industry. Dr. Dorfman passionately discusses the latest Yapi updates, such as a sleek…

1
How to Get Patients on Board with Your New Membership Plan! 20:28

7M ago20:28

20:28

Are you tired of complex billing structures and challenging patient finances? In this episode, we connect with Dr. Abby Neville, who has transformed her dental practice by leveraging the remarkable Plan Forward membership plan. This innovative package simplifies processes, cuts costs, and uncoils the often tangled world of insurance and payments fo…

1
Tips to Becoming a Dental Ringmaster 33:41

7M ago33:41

33:41

What is the KEY role front office staff play in a successful dental practice? In this episode, we dive into office management with Michael and Sandy. A conversation taking you behind the scenes of Sandy's recent Front Desk Pro and upcoming office management training seminar, this episode underscores the vital role live training and phone skills in …

1
Longevity and Vitality: Investing in Whole Foods for Complete Wellness, with Dr. Uche Odiatu 36:17

7M ago36:17

36:17

Ever wonder how you can find the balance between longevity and vitality in the fast-paced dental world? This episode dives right into it with our guest Dr. Uche Odiatu, a wellness guru with a difference. A practicing dentist, certified personal trainer, yoga instructor, and undoubtedly charismatic speaker, Uche brings a holistic understanding of he…

1
Creating a Productive and Stress-Free Schedule 26:05

8M ago26:05

26:05

Want to know how to turn your dental practice schedule from stress-inducing to productivity-boosting? In this episode, Sandy and Michael tackle this very challenge. Drawing upon Sandy's extensive experience in training dental teams nationwide, they delve into the integral role of scheduling in balancing efficiency and patient satisfaction. Common i…

1
Are You Doing "Performance Reviews" the Right Way? 19:24

8M ago19:24

19:24

What really makes or breaks a well-functioning team? Buzzing with insights and real-world advice, we lay bare an indispensable component of business success – Regular one-on-one meetings. Dive into this episode with Sandy and Michael as they unfold the multiple layers of importance these interactions hold. From honing effective communication, foste…

1
The Best Patient Communication Strategy: Boosting Your Membership Plans 25:42

8M ago25:42

25:42

Ever questioned how to ace the management of in-house membership plans? This episode delves deeper into this vast topic with Janelle and Bari from Plan Forward, who walk us through tackling challenges and implementing successful solutions. They recount the journey of Plan Forward, a concept born out of the desire to improve customer service and str…

1
Screen Time in the Workplace 17:15

8M ago17:15

17:15

Are we becoming slaves to our screens even at the workplace? In this engaging episode, Michael and Sandy delve into the impact of screen time at the workplace, particularly assessing the effect of devices like Apple watches, Fitbits, and cell phones. Taking a hard look at the addictive demands of these technologies, they explore how their constant …

1
Mealtime Matters: Navigating Lunch Meetings and Compensation 18:11

8M ago18:11

18:11

Have you ever wondered how to properly compensate your team, especially during training sessions and lunch meetings? This enlightening episode explores just that. Michael and Sandy navigate the often-overlooked aspects of employee payment, emphasizing the importance of understanding labor regulations and treating staff equitably. Learn from the fri…

1
Cutting Through the Noise: Real SEO Strategies for Your Practice 33:15

9M ago33:15

33:15

Is your dental practice is not showing up in search results the way you want? This episode of Dental Drill Bits dives deep into the world of Search Engine Optimization (SEO) and its impact on your practice's online visibility. In conversation with our expert guest, Ali from Docsites, we address the importance of local SEO and elucidate how optimizi…

1
How Can We Achieve a Stress-Free Schedule in Our Practice? 30:03

9M ago30:03

30:03

How can you take control over your schedule and make sure it's not running YOU? This episode peels back the layers to reveal the make-or-break role a scheduler plays in any thriving dental practice. Sandy passionately articulates how setting precise production goals and having a clear understanding of individual procedure timings can make all the d…

1
Should I Have My Hygienist Clock Out for No-Shows? 21:50

9M ago21:50

21:50

Are you crumbling under constant patient cancellations and under-utilized hygienists? If so, this episode is a must-listen. Michael and Sandy go into deep dialogue discussing the art of managing the oh-so precious time of hygienists during those inevitable patient drop-offs. The duo shares their insights on the crucial role of effective communicati…

1
Breaking Down the Decline of New Patients: Causes and Solutions 27:55

9M ago27:55

27:55

Are the new patient numbers in your dental practice declining? Dive into this episode, where Michael and Sandy tackle this pressing issue, shedding light on the alarming trend that many dental practitioners face of dwindling new patient numbers. Sandy brings her expertise to the table, sharing startling real-world experiences of dentists and team m…

1
The Power of a Well-Managed Website for Dentists 26:31

10M ago26:31

26:31

Sponsors: Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ (Docsites is offering $750 off their plans until the end of February, 2024, so be sure to jump on this amazing offer for our lis…

1
The Treatment Coordinator Advantage: A Critical Role for Practice Success 27:37

10M ago27:37

27:37

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Are you curious about how to elevate patient care and streamline processes in your dental practice? …

1
What is My Front Desk Team Doing All Day? Part 2 21:23

10M ago21:23

21:23

Sponsors: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Still wondering what makes …

1
What is My Front Desk Team Doing All Day? Part 1 32:36

10M ago32:36

32:36

Sponsors: Are you looking for dental software that puts your patients first? From online scheduling to online forms, patient communication, and office coordination – Yapi simplifies every step of the patient experience. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://yapiapp.com/ Why is the front desk team …

1
What Do I Say When Patients Say “I Don’t Want X-Rays Done” 17:30

11M ago17:30

17:30

Do you have patients who refuse to take X-rays? Navigating through this sensitive space requires both empathy and skill. Michael and Sandy meticulously break down the different scenarios that dentists commonly encounter - the cost-conscious deniers, the comfort-focused decliners, and the radiation worriers. They share practical verbal techniques an…

1
Mastering the New Year Success Equation in Your Practice 18:11

11M ago18:11

18:11

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Wondering what truly underpins success as we start the new year? Join us as we delve into this topic…

1
Why Should You Adopt a Membership Plan in Your Practice? 23:07

11M ago23:07

23:07

Sponsors: For modern dental practices, membership plans are the way forward — but not just any plan will do. Look ahead with the platform that puts you in control, effortlessly. Mention Dental Drill Bits for 60 days FREE! https://www.planforward.io/ Ever wanted to hear straight from an office manager what the benefits of a membership plan might hol…

1
A to Z Job Duties of a Dynamic Manager: Office Manager Essentials Part 2 28:18

11M ago28:18

28:18

Sponsors: Do you need a new website or marketing agency with no long-term contracts? Visit DocSites' website here and be sure to mention this podcast episode for a special deal! https://www.docsites.com/landing-pages/ddb/ Wondering how to ease the burden and stress off yourself as the doctor? In this week's episode of Dental Drill Bits, Michael and…

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