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The FWD: Thinking Show is a podcast dedicated to sharing innovative email marketing strategies from the most successful, forward thinking marketing minds in the world (see what we did there?). From copywriting to email design, conversion optimization, and everything in between, we uncover the game changing tactics and strategies that enable small businesses and entrepreneurs to accomplish more with email marketing. The FWD: Thinking Show is brought to you by the team at AWeber, the powerfull ...
 
FWD: Thinking is a podcast about bold professionals who have challenged the status quo to recreate their careers. They've grown out of the cracks in the org chart, punched above their titles, and when all else failed, started their own companies. Hosted by Khe Hy and created by Quartz, this podcast traces the blueprints that lead to a more fulfilling work life.
 
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show series
 
In this week's episode we're hitting the ground running and taking a deep dive into data & reporting. We're joined by Klearly's Founder & CEO, Alex Krawchick who conceived the platform based on the lack of proactive analytics tools for marketing teams. We cover predictive analytics, 'invisible' touch points, how much data you should be saving and s…
 
In this week's episode we're taking a step back to focus on one of the most important parts of marketing ops... the people! We're taking a break from our typical tech-heavy topics to help you and your team reset, recharge and revamp your work environment. We're covering how to boost morale, drive adoption of your tools and programs with gamificatio…
 
Attribution seems to be a very hot topic right now. But do you know what it really is and, more importantly, how to do it the right way? This week we have our measurement and analytics expert, Alison Rouse, back to talk all things attribution. We're diving into where things might be going wrong for you (hint: using attribution to prove your pipelin…
 
Does your team have a clear insight into the customer journey, especially when it comes to email? Is your customer (potential and current) experience aligned to what their expectations are? Do you have clear definitions for when each department in the revenue team interacts with them? If you answered no to any of these questions, you might want to …
 
In this week's episode we're helping you, the MOps extraordinaires, communicate with your teams better! We're going through the top four things you should be relaying to the revenue team to make your (and their) life easier. We dive into topics like project timeline expectation, technical debt, tool efficiency, and attribution misunderstandings. Th…
 
Has your tech stack grown out of your control? Or did you inherit one that was already a mess? Then this week's episode is for you! We're heading to the fwd:thinking laboratory to dissect the ominous Frankenstack. We'll cover how to identify if you have one (spoiler: you probably do), how to take back control, and prevent it from ever happening aga…
 
Wondering where to start when it comes to ABM Analytics? Well, you're in luck! In this week's episode, we're talkin' all about ABM analytics- specifically how to operationalize and set up your data and reporting. We're covering target account tracking, engagement, MQAs, and everything in between. So get your checklist out and take some notes on how…
 
In this week's episode, we've created a visual aid to help you understand how well your business' marketing/revenue strategy aligns with your ability to execute it through operations. The Magic-al Operations Quadrant is a great tool to help you determine where your team may need to make changes in strategy, technology, or staff in order to be what …
 
In this week's episode, we're going to show you how to develop your opt-in process the RIGHT way. It may seem simple from the outside but there's a lot that goes on behind the scenes. So we've developed a great visual guide to help you stay out of trouble* and streamline the process to best suit your needs. Listen along this week to build your opt-…
 
Got your whole marketing team on board with creating a frictionless experience and using fewer forms? Great! Or are you still in the process of swaying them? Keep fighting! Either way, this week's episode is for you because we talk all about what you need to do and keep in mind when deciding to let down those gates. We discuss the basics like when …
 
In this week's episode we're joined by Asana's Marketing Technology Program Lead, Jessenia Francisco! Jessenia takes us on her roller-coaster of a career path. From finance to sales ops and now in marketing ops, Jessenia gives us a look at how and why she made the changes she did. She also talks about the similarities and differences she's seen in …
 
Content repurposing isn’t copying and pasting content from one format to another. It’s a strategic process that when done correctly, can change the way you market for the better. Learn how Amy Woods, Founder of Content 10X, helps businesses repurpose content to increase discoverability, credibility, and customer trust.…
 
In this week's episode, we're taking an even closer look at the Golden Rule of Marketing; market to others how you would like to be marketed to. Crissy leads us through the fundamentals of building a great marketing and sales strategy by, you guessed it, looking inwards and understanding how and why we market the way that we do. These 10 tactics ca…
 
In this week's episode, we take a further dive into the MOps roadmap and we get to hear first-hand from Perkuto's Director of Solutions Architecture, Justin Norris! Justin gives us a behind the scenes look at the steps of building, implementing, and maintaining a roadmap and why we should even care about this. He also gives us some great anecdotes …
 
Happy New Year! In this week's episode, we discuss the Golden Rule of Marketing: Market to others as you would market to yourself and how developing empathy for your prospect can be the key to better strategic selling and marketing. We walk you through a simple, yet effective exercise to get you and your team to start thinking in this way. So sit d…
 
In this week's episode we dive into a topic we've been wanting to go a little deeper into with one of our own, Alison Rouse! We take RevOps head-on and discuss the wins and setbacks these teams have going on right now and if you should build (or expand) a team of your own. Interested? Tune in to find out more!…
 
Is refining your email strategy on your 2021 roadmap? It probably should be. A successful strategy requires thorough planning and cross-team collaboration. This week, we discuss email protocols, best practices and the do's and don'ts of automation. Tune in to find out how to refine your strategy so you don't leave your readers searching for that un…
 
On this week’s episode, we have not one, but two guests! Joining us are Courtney McAra and Grant Grigorian from The Society of Marketing Technology Consultants. We dive into some surprising things they've learned from interviewing MOps consultants on their podcast, the pros and cons of being a consultant, and some worthwhile advice on growing in MO…
 
On this week’s episode, we are delighted to have the CEO of Syncari, Nick Bonfiglio, joining us. We dive into the importance of a roadmap for both product and marketing teams, a deep look into prioritization, and his experiences owning the roadmap at Marketo vs. his new company, Syncari. This will give you a lot to think about. Tune in.…
 
On this week’s episode, we are excited to have Darrell Alfonso joining us. We dive into Darrell’s transition from small-scale companies to working for Amazon, the importance of prioritizing, and tons of valuable advice for the MOps community. Tune in!由CS2
 
On this week’s episode, we are thrilled to have Jason Raisleger, the king of MOps memes, joining us. We reveal where it all started, the technical and creative side of MOps, and we even go through some of our favorite memes! If you’re in MOps and want something to lighten up your week, while also getting some real actionable MOps lessons, don’t mis…
 
On this week’s episode of fwd:thinking, we have the CS2 squad! We have a casual team chat discussing reactions to our "Elevate Your MOps" workshop at OpsStars. And we discuss the state of marketing ops, issues a lot of small MOps teams are facing, and how we can continue to elevate the role.由CS2
 
On this week’s episode on fwd:thinking, we talk about how to develop your marketing operations roadmap. We use a doctor’s office analogy to explain the steps needed to run a health check on your entire marketing ops function. We also dive into how to diagnose issues, prioritize the most important projects, and the best way to work on delivering the…
 
In this episode of The FWD: Thinking Show, Matthew Smith — Founder of Really Good Emails and design agency Fathom & Draft — shares his thoughts on the most important elements of email design, how to simplify design using an approach called “design golf,” and how to create an email structure that helps you do more in less time. The episode title is …
 
On this week’s episode of fwd:thinking, we dive into some of the best advice for people in marketing ops (that we crowdsourced from LinkedIn) and share our reactions to the comments. If you have great advice for someone in MOps or if you are just looking for some, tune in!由CS2
 
On this week’s episode of fwd:thinking, we discuss our love/hate relationship with MQLs through the years and why our opinion has evolved over time. We argue the case for MQLs still having a place in b2b marketing, if they are used in the correct way, and if you have a mature approach to marketing metrics. If you’re interested in reporting and trac…
 
The sunk cost fallacy is dragging down marketing. It's defined as continuing a behavior or endeavor as a result of previously invested resources (time, money or effort). Think: shelf-ware tools, poor marketing channels etc. How many marketing channels do you know are not performing but you keep them anyway? How much tech do you have that isn’t prod…
 
On this week’s episode, we are delighted to have a very special guest, Shonal Narayan, Sr. Director of Marketing at Everstring. “Marketing ops is the Scottie Pippen of marketing.” - Shonal Narayan Well said. Marketing operations won’t get the credit they deserve and seem to be often undervalued. Michael Jordan will get all the praise, but without P…
 
On this week’s episode, we are delighted to have a very special guest, Shari Johnston, Account-Based Practice Lead, Winning by Design, previous marketing leader at Demandbase, OpenDNS, & Radius "Operations folks hold the keys to the kingdom" - Shari Johnston It's true. Marketing ops and B2B marketing are indistinguishable these days. I mean, how wo…
 
We must stop neglecting soft skills. It is holding us and the entire marketing ops function back. Soft skills help us navigate work more effectively and in MOps they are just as important to our professional growth as tech skills. This is why we were really stoked to have an awesome guest on fwd:thinking this week. Our friend, previous client, and …
 
Julia McCoy, CEO of Express Writers & Content Hacker, joins The FWD: Thinking Show to share her entrepreneurial journey — starting with dropping out of college at age 19 and starting from scratch after escaping a cult. She uncovers insights on how to create email campaigns that provide value while simultaneously persuading your audience to purchase…
 
On this week’s episode we are honored to have a very special guest, Dan Frohnen, CMO of Sendoso join our podcast. Dan has been a repeat client of ours at 3 companies where he led marketing at Apttus, Skedulo and now Sendoso. Dan shares some amazing insights and experiences into what a CMO looks for from their MOps team and how someone in MOps can e…
 
What is MOps hacking? Is that even a thing? Sadly, it is. As MOps pros, we get caught up in all of the tools at our disposal that can do a variety of cool things. We often build overly complex processes or build too quickly without thinking about the downstream effects and limiting technical debt.MOps hacking is a real thing, causing real issues, a…
 
Are you ready to move onto something bigger? Are you a MOPs manager looking to become the next CMO? Marketing operations can be a tough career path to take because many get stuck at IC/manager level (especially at start-ups). Often we are seen as tech admins and not strategic partners that have to be in the leadership conversations.But, it is not i…
 
In the human body, the core is the foundation where all movement begins. Just like any structure, your marketing operations team depends on a strong foundation, or else the organization collapses.Establishing a foundation is not an easy task, but taking a step back and reassessing the basic functions can prove to be beneficial. For many, this would…
 
We get this question a lot: “why are my emails getting low conversion rates?”Well, it could be your copy is bad or the offer is bad but a lot of times it is more simple than that. Low conversion rates are likely being caused by your bloated recipient list, something marketing operations has full control over. Your list may include:- Bad and old dat…
 
More than ever, field marketing is working closely with marketing operations since there are no in-person events. Their shift more to digital programs comes with more reliance on marketing operations for them to be successful. So it's important MOps knows how to support them in 5 key areas:- Providing data and insight to help with regional decision…
 
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