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Measuring the Success of Your Service Center ft. Jamie Powers, Smart Automotive
Manage episode 295692341 series 2825789
On this week's episode, we talked with Jamie Powers about the importance of key performance indicators, tips for communicating with employees, how to manage accountability during a technician shortage, and understanding the fixed operations role.
Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts!
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jay@findawrench.com | 608.716.2122
About Our Guests
Jamie Powers
Fixed Ops Director for Smart Automotive in Iowa & Illinois
jpowers@smartautoqc.com
Resources:
Register for WrenchWay’s Anniversary Event: https://zoom.us/webinar/register/8916237792373/WN_59KPmzT6SxikTgHZ8arKaQ
Download the free WrenchWay Insiders app in the App Store or on Google Play.
Connect with us on social:
211集单集
Manage episode 295692341 series 2825789
On this week's episode, we talked with Jamie Powers about the importance of key performance indicators, tips for communicating with employees, how to manage accountability during a technician shortage, and understanding the fixed operations role.
Follow & rate the Beyond the Wrench Podcast on Apple Podcasts, Google Podcasts, or wherever you get your podcasts!
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jay@findawrench.com | 608.716.2122
About Our Guests
Jamie Powers
Fixed Ops Director for Smart Automotive in Iowa & Illinois
jpowers@smartautoqc.com
Resources:
Register for WrenchWay’s Anniversary Event: https://zoom.us/webinar/register/8916237792373/WN_59KPmzT6SxikTgHZ8arKaQ
Download the free WrenchWay Insiders app in the App Store or on Google Play.
Connect with us on social:
211集单集
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