Technician Training — Separating the Best Shops From the Rest ft. Jill Trotta, RepairPal


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This week, we welcome Jill Trotta, Vice President/GM, Industry, Sales, and Certification at RepairPal to the podcast. We talk about how the best-in-class shops are providing their technicians with regular training to ensure they’re staying up-to-date on the latest technology in the industry. We also discuss where shops can find training opportunities for their technicians, how to prioritize different types of training, and how to measure the ROI of technician training.

About Our Host:
Jay Goninen
Founder & President, WrenchWay | 608.512.7330

About Our Guest:
Jill Trotta
Vice President/GM, Industry, Sales, and Certification, RepairPal