It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
内容由Steve McLeod提供。所有播客内容（包括剧集、图形和播客描述）均由 Steve McLeod 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
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#181: Conducting customer interviews for the reluctant, with Asia Orangio of DemandMaven
Manage episode 293568665 series 22754
内容由Steve McLeod提供。所有播客内容（包括剧集、图形和播客描述）均由 Steve McLeod 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Peldi Guilizzoni continues this mini-season as he chats with Asia Orangio of DemandMaven on how founders can - and should - conduct customer interviews, and how to deal with the discomfort us bootstrappers often feel with this type of work.
Topics includes
- the discomfort for some of us of talking to customers - but why you should do it anyway
- how to find the right customers to talk to
- why delegating customer interviews might actually be a good idea.
- how to actually conduct a customer interview
- what not to say, and how not to ask questions
Asia's company, DemandMaven.
You can watch this episode on YouTube.
251集单集
分享
Manage episode 293568665 series 22754
内容由Steve McLeod提供。所有播客内容（包括剧集、图形和播客描述）均由 Steve McLeod 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Peldi Guilizzoni continues this mini-season as he chats with Asia Orangio of DemandMaven on how founders can - and should - conduct customer interviews, and how to deal with the discomfort us bootstrappers often feel with this type of work.
Topics includes
- the discomfort for some of us of talking to customers - but why you should do it anyway
- how to find the right customers to talk to
- why delegating customer interviews might actually be a good idea.
- how to actually conduct a customer interview
- what not to say, and how not to ask questions
Asia's company, DemandMaven.
You can watch this episode on YouTube.
251集单集
所有剧集
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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continue reading
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Player FM -播客应用
使用Player FM应用程序离线！
使用Player FM应用程序离线！
