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Outcomes Over Output
Manage episode 347481958 series 2921506
Output, Outcomes, Impact. Those are three strong words that seemingly go well together in any context. But is there a clear difference in each term?
Josh Seiden is the author of Outcomes Over Output, and he provides one of the best definitions of outcomes I have ever heard--a change in customer behavior that leads to better business results.
In this conversation, we learn how to apply outcomes-based thinking in any business environment along with hearing about a case study that ended in positive results when applying the philosophies in this book.
207集单集
Manage episode 347481958 series 2921506
Output, Outcomes, Impact. Those are three strong words that seemingly go well together in any context. But is there a clear difference in each term?
Josh Seiden is the author of Outcomes Over Output, and he provides one of the best definitions of outcomes I have ever heard--a change in customer behavior that leads to better business results.
In this conversation, we learn how to apply outcomes-based thinking in any business environment along with hearing about a case study that ended in positive results when applying the philosophies in this book.
207集单集
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