Overcoming the Gap Between Digital Technology and People [The Human Side of Digital Transformation]

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The ongoing man vs. machine debate is alive and well. Emerging technologies such as artificial intelligence, machine learning, robotic processes, and others are providing quantum leap opportunities for business model enhancements and improvements. But how does the human side of transformation fit into these digital components of transformation? As the pace of change of digital technology accelerates, humans are not keeping the same cadence with their ability to change. This increases the gap between humans and digital capabilities, which makes organizational change management even more important. This episode explains.

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