Self-Service Portal: Uses and What To Consider When Creating One


Manage episode 302319388 series 2395355
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This technology podcast explores the newest tools, solutions, industry trends, and current best practices in the world or IT. Whether you are a pro or new to Enterprise Service Management, hear from certified IT experts as they share real process-driven techniques for improving service delivery, the customer experience, and digital transformation.

In today’s episode, presented by Flycast Partners, Senior Consultant Chris Brunson explains the uses for a self-service portal and what to consider when creating one.