The Future of the Museum Experience: Diverse, Inclusive, and Digital

Gensler Design Exchange

As society emerges from a time of uncertainty and isolation, cultural institutions are leading the way because they intuitively understand that their mission-driven work is part of something greater. Rather than taking a passive role as collectors and exhibitors, museums can and should become dynamic places of learning, engagement, and inspiration that showcase the rich items of our past, while expanding their collections for and making themselves more accessible to diverse audiences of the future.

This week on the Gensler Design Exchange, Bevin Savage-Yamazaki who leads our Foundations, Associations & Organizations global practice, as well our culture and museums practice in Gensler’s New York office, sits down with Rachel Goslins, the director of Smithsonian’s historic Arts + Industries Building (AIB), America’s first National Museum, to explore the future of the museum experience.

In this episode, we’ll be exploring how museums are adapting to changing visitor expectations and an increasingly digital world, and get an exclusive look into the AIB’s groundbreaking new museum experience “FUTURES” which opens to the public on Saturday, November 20, 2021.