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Role of Knowledge-Centered Service (KCS) and Self-service in the Community

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Manage episode 258397396 series 2300793
内容由Grazitti Interactive提供。所有播客内容(包括剧集、图形和播客描述)均由 Grazitti Interactive 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Knowledge resources are a prominent requirement to improve the customer experience with your product/service or brand. This podcast will help you know the importance of knowledge-centered service and self-service in community programs. This will also enable the audience to get answers on their own and elevate the support staff efficiency by providing them with efficient knowledge resources to help your community grow, cut extra costs, and earn better ROI.
  continue reading

14集单集

Artwork
icon分享
 
Manage episode 258397396 series 2300793
内容由Grazitti Interactive提供。所有播客内容(包括剧集、图形和播客描述)均由 Grazitti Interactive 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal
Knowledge resources are a prominent requirement to improve the customer experience with your product/service or brand. This podcast will help you know the importance of knowledge-centered service and self-service in community programs. This will also enable the audience to get answers on their own and elevate the support staff efficiency by providing them with efficient knowledge resources to help your community grow, cut extra costs, and earn better ROI.
  continue reading

14集单集

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