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Joy at Work: Leadership Lessons from a Year Like No Other with Callie Field

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Manage episode 272653979 series 2518470
内容由Kearney提供。所有播客内容(包括剧集、图形和播客描述)均由 Kearney 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

T-Mobile Executive Vice President of Customer Care Callie Field returns to Joy@Work to discuss what she’s learned leading 14,000 employees during a tumultuous year. She discusses transitioning her customer care team to work remotely, meeting the challenge of systemic racism, and how she and the T-Mobile team have navigated their merger with Sprint during a global pandemic.

Joy@Work is produced by Kearney, a global management consulting firm. We help our clients reach their full potential and find the way forward during uncertain times. Learn more at kearney.com/joyatwork.

  continue reading

33集单集

Artwork
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Manage episode 272653979 series 2518470
内容由Kearney提供。所有播客内容(包括剧集、图形和播客描述)均由 Kearney 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

T-Mobile Executive Vice President of Customer Care Callie Field returns to Joy@Work to discuss what she’s learned leading 14,000 employees during a tumultuous year. She discusses transitioning her customer care team to work remotely, meeting the challenge of systemic racism, and how she and the T-Mobile team have navigated their merger with Sprint during a global pandemic.

Joy@Work is produced by Kearney, a global management consulting firm. We help our clients reach their full potential and find the way forward during uncertain times. Learn more at kearney.com/joyatwork.

  continue reading

33集单集

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