使用Player FM应用程序离线!
Joy at Work: Leadership Lessons from a Year Like No Other with Callie Field
Manage episode 272653979 series 2518470
T-Mobile Executive Vice President of Customer Care Callie Field returns to Joy@Work to discuss what she’s learned leading 14,000 employees during a tumultuous year. She discusses transitioning her customer care team to work remotely, meeting the challenge of systemic racism, and how she and the T-Mobile team have navigated their merger with Sprint during a global pandemic.
Joy@Work is produced by Kearney, a global management consulting firm. We help our clients reach their full potential and find the way forward during uncertain times. Learn more at kearney.com/joyatwork.
33集单集
Manage episode 272653979 series 2518470
T-Mobile Executive Vice President of Customer Care Callie Field returns to Joy@Work to discuss what she’s learned leading 14,000 employees during a tumultuous year. She discusses transitioning her customer care team to work remotely, meeting the challenge of systemic racism, and how she and the T-Mobile team have navigated their merger with Sprint during a global pandemic.
Joy@Work is produced by Kearney, a global management consulting firm. We help our clients reach their full potential and find the way forward during uncertain times. Learn more at kearney.com/joyatwork.
33集单集
Wszystkie odcinki
×欢迎使用Player FM
Player FM正在网上搜索高质量的播客,以便您现在享受。它是最好的播客应用程序,适用于安卓、iPhone和网络。注册以跨设备同步订阅。