Canceled Flight 航班取消了怎么办?
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Manage episode 248017621 series 1587022
Good morning, Sir. Passport and reservation please.
早上好,先生。请出示护照和机票预订单。
Here you go.
给你。
I'm sorry, but this flight has been canceled due to some mechanical problems.
非常抱歉,但是这趟航班由于机械故障已经被取消了。
Canceled! What am I supposed to do now?
取消了!那我现在该怎么办?
Well, we can put you up in a hotel for today, and you can take the flight scheduled for tomorrow morning.
这样,我们可以让您今天暂时住在酒店,您可以乘坐安排在明天早上的航班。
I can't wait. This is an urgent matter.
我等不及了。我这个是急事儿。
In that case, I can put you on a waiting list for another flight this evening.
这样的话,我可以把您加在今晚另一趟航班的等候名单上。
I'm sorry, but that won't do. I need to know that I'm being rebooked for a flight later today.
抱歉,但这样不行。我需要确定你们能给我改订今天稍晚一趟的航班。
I understand and we apologize sir. If you don't mind an extra layover, I can have you on a flight by 2 pm.
我明白,非常抱歉,先生。如果您不介意另外转机的话,我可以让您乘坐下午两点的航班。
When shall I arrive then?
那我什么时候能抵达?
You should arrive at your destination just after midnight.
您应该会在午夜刚过就到达目的地。
That's fine. I'll do that then.
可以。那就这么做吧。
Expansion | 知识拓展
Consumer rights you can claim for a flight delay or cancellation
航班延误或取消时可申请的消费者权利
Airlines typically don't offer compensation if a flight is delayed or canceled due to reasons beyond its control. However, if the delay or cancellation is caused by something the airline could deem preventable, such as equipment maintenance or inadequate staffing, you might have a right to compensation.
如果航班因不可抗原因延误或取消,航空公司通常不会提供赔偿。但如果是航空公司本可以预防的原因所致,比如设备维修或人手不足,旅客有权获得赔偿。
BackGround Music:Set the Fire
Artists:Swimming Tapes
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