1. This Digital Transformation has Wings with Jason Birnbaum, United
Manage episode 299529448 series 2896372
内容由Kristin Deutmeyer提供。所有播客内容(包括剧集、图形和播客描述)均由 Kristin Deutmeyer 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Jason Birnbaum, SVP of Digital Technology at United Airlines is a digital innovator. He is building and transforming the company's global operations and commercial technology, including loyalty, onboard customer service, and employee tools. In this conversation, Jason shares how great digital innovation comes to life when the entire organization is pulling at a common thread. He also dives into how United uses technology to enable employees to deliver world-class customer service. Operating a global airline in a pandemic is no easy task. Jason talks about how he built his team and creatively engaged a scrappy remote workforce this year.
…
continue reading
12集单集