The billion-dollar “people” strategy with Paul English


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What would be the top piece of advice from a serial entrepreneur and angel investor who has been involved in the development and transfer of hands of billion-dollar companies? Aside from being exceptionally successful, our guest has focused on an usually-overlooked aspect of business: the human talent. As a co-founder of several successful companies, including, Kayak and many others, our guest shared why he considers choosing the right people as the most important business strategy. This is my conversation with the one and only, Paul English.

Paul is the Founder and CTO of, the easiest way for a business to manage their employee travel. Previously, Paul was CTO of KAYAK, a travel company he co-founded in 2004, took public in 2012, and sold to Priceline in 2013. Paul is also the founder of GetHuman, a service created to give consumers excellent customer service at any company.

Paul grew up in Boston (as did his parents), his father was a pipefitter at Boston Gas Company, Paul’s first job was delivering the Boston Globe, and he went to Boston public schools until he studied music and computer science at UMASS Boston.

Paul is the subject of Tracy Kidder’s book “A Truck Full of Money”, published by Random House in September 2016.

You can connect with Paul here:

Websites: Facebook: Twitter: Instagram: Linked In:

The Passion Accomplished podcast with Alberto Sardiñas is available on