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The Glue of Every Company, with Taylor McGuire - Sr. Manager, Customer Success

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Manage episode 289483197 series 2817979
内容由Productboard提供。所有播客内容(包括剧集、图形和播客描述)均由 Productboard 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Customers are the lifeblood of every successful business – and no more so than in the subscription economy, where the pressure is on to deliver value at every step. In our ninth episode, we catch up with Taylor McGuire, Customer Success Leader at Productboard, to discuss his sabbatical in South Africa, the critical role that customer success plays, how to build an effective CS team at scale, and the exciting opportunities our own CS team has as Productboard continues to grow. Spoiler alert - stick around for his fabulous definition of CS that even your grandma would understand.

Interested in joining our team? We're hiring across multiple departments. Check out our careers page for the latest vacancies. We’d love to hear from you!

  continue reading

15集单集

Artwork
icon分享
 
Manage episode 289483197 series 2817979
内容由Productboard提供。所有播客内容(包括剧集、图形和播客描述)均由 Productboard 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Customers are the lifeblood of every successful business – and no more so than in the subscription economy, where the pressure is on to deliver value at every step. In our ninth episode, we catch up with Taylor McGuire, Customer Success Leader at Productboard, to discuss his sabbatical in South Africa, the critical role that customer success plays, how to build an effective CS team at scale, and the exciting opportunities our own CS team has as Productboard continues to grow. Spoiler alert - stick around for his fabulous definition of CS that even your grandma would understand.

Interested in joining our team? We're hiring across multiple departments. Check out our careers page for the latest vacancies. We’d love to hear from you!

  continue reading

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