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Business Confidential Now with Hanna Hasl-Kelchner. Easy Ways to Improve Business Conflict Management Skills by Richard Blank

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Manage episode 460747198 series 3484875
内容由richard blank and Richard blank提供。所有播客内容(包括剧集、图形和播客描述)均由 richard blank and Richard blank 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Business Confidential Now always aims to give you smart, practical, and timeless tips focused on helping you see things hidden in plain view that matter to your career and bottom line.


Conflict management skills are one of those talents some people are better at than others but being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.


And who better to talk about this delicate subject than the founder of a call sales center, a business whose daily bread a butter deals with the conflict surrounding unwanted solicitations and complaints!


Conflict management skills are one of those talents some people are better at than others. Being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.


Season 10 Episode 5. Discover how can we get better and improve our conflict management skills with these great tips from Richard Blank, Chief Executive Officer for Costa Rica’s Call Center.


Hanna Hasl-Kelchner, Business Confidential Now, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center


https://youtu.be/IRKWszaqfTg

https://youtu.be/d-1Fq6tBHzI

https://youtu.be/3Sih9EbAIPk

https://youtu.be/M0nL0DpluRQ

https://youtu.be/YlyIoqZ8zpI


Hosted on Acast. See acast.com/privacy for more information.

  continue reading

187集单集

Artwork
icon分享
 
Manage episode 460747198 series 3484875
内容由richard blank and Richard blank提供。所有播客内容(包括剧集、图形和播客描述)均由 richard blank and Richard blank 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Business Confidential Now always aims to give you smart, practical, and timeless tips focused on helping you see things hidden in plain view that matter to your career and bottom line.


Conflict management skills are one of those talents some people are better at than others but being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.


And who better to talk about this delicate subject than the founder of a call sales center, a business whose daily bread a butter deals with the conflict surrounding unwanted solicitations and complaints!


Conflict management skills are one of those talents some people are better at than others. Being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives.


Season 10 Episode 5. Discover how can we get better and improve our conflict management skills with these great tips from Richard Blank, Chief Executive Officer for Costa Rica’s Call Center.


Hanna Hasl-Kelchner, Business Confidential Now, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center


https://youtu.be/IRKWszaqfTg

https://youtu.be/d-1Fq6tBHzI

https://youtu.be/3Sih9EbAIPk

https://youtu.be/M0nL0DpluRQ

https://youtu.be/YlyIoqZ8zpI


Hosted on Acast. See acast.com/privacy for more information.

  continue reading

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