Doing Things the "New" Way in Buffalo with Doug Benz


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In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Doug Benz, President of New Buffalo Insurance Agency, Inc. Doug talks about his journey in the business after joining Killing Commercial and the processes he has developed for the agency.

Episode Highlights:

  • Doug shares his background. (5:54)
  • Doug shares his success story of joining Killing Commercial. (11:48)
  • What’s the number one exposure businesses are facing right now? (16:40)
  • Doug mentions the factors involved if you want to charge a higher premium. (20:55)
  • What does Doug attribute his success and growth to? (29:02)
  • What's something that Doug has been frustrated by in the process? (29:47)
  • Doug shares that his wife is also working in the agency. (34:43)
  • Doug explains why learning how to deal with people plays a significant role in their industry. (43:20)
  • Doug mentions what he would love to see in the agency. (45:51)

Tweetable Quotes:

  • “Talking about the total cost of risk and doing mod analysis, and claims analysis, and other things just bring so much value to the client. That's been the coolest thing of this whole thing is that I feel like we've transformed in the service we provide, because we're doing so much for the client than maybe we were before.” - Doug Benz
  • “There is so much that can be done and there's so much technology now that we're all using, we can kind of share and bring that value to our clients. So, there's never been a better time to really help people out and offer that value-add.” - Doug Benz
  • “We're succeeding. We're growing our business and we're doing really well. But, it's not just a trick to sell more. It's a value-add that you're bringing to the client in a way that very few other people are doing, and it's what the client deserves.” - Doug Benz

Resources Mentioned: