Twilio: Robocalls Erode Consumer Trust in Telephone Infrastructure


Manage episode 254081944 series 1755969
由Player FM以及我们的用户群所搜索的ProgrammableWeb's Developers Rock Podcast and David Berlind — 版权由出版商所拥有,而不是Player FM,音频直接从出版商的伺服器串流. 点击订阅按钮以查看Player FM更新,或粘贴收取点链接到其他播客应用程序里。
Twilio has released its annual State of Customer Engagement Report and to find out more about the report and the trends that it spotlights (including challenges with robocalls and the role of AI in improving the customer experience), ProgrammableWeb's editor-in-chief David Berlind captured a video interview with Al Cook, the company's Vice President and General Manager of Artificial Intelligence. A complete text transcript of this podcast can be found at: