Taking Extreme Ownership with Ruben Kanya - Episode#189
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As short-term rental hosts, we are no stranger to mistakes. Humans make mistakes, it's normal but when they keep happening over and over again, then we're not being careful enough. Even though some mistakes may not be your fault, there is still something that you contributed to whatever happened - and ultimately, these choices are yours and yours alone to shoulder; nobody else's. Not to punish yourself or anybody, but to build on, and that’s ownership. When you deflect responsibility you are missing out on opportunities for change in the future.
When we had our new car broken into after our honeymoon, I wondered what precautions I could have taken. It also taught me that there are people in the world that understand taking ownership, and it helps if we do too. There are many different pieces involved with hosting guests remotely - so many variables and people to take responsibility for. So you’ve got to do your due diligence. In business as well- accountability is an important value, whether it be towards your work, business or dreams. It goes all the way from customer service to our ticket flight disaster, to taking ownership for your dreams. Always remember you are one experiment away from your dreams. Let’s build.
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