Using Design Thinking to Understand Your Clients & Their Needs
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Manage episode 293754173 series 2933214
The most successful companies provide solutions to their clients before being presented with a problem. How can your business get to that state? Anish Bhimani sits down with JPMorgan Chase’s Sam Yen to discuss the principles of Design Thinking, and how truly understanding your client’s needs can make all the difference.
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