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Episode 54: Service Owner Workspace

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Manage episode 242027024 series 2318117
内容由ServiceNow Community TechBytes and ServiceNow Community提供。所有播客内容(包括剧集、图形和播客描述)均由 ServiceNow Community TechBytes and ServiceNow Community 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode, product manager David Thigpen talks about the new Service Owner Workspace application. This app helps service owners by aggregating service data from across the platform and providing analytics to help monitor and evaluate service trends and performance. This episode covers:

  • Service Owner Workspace and Service Portfolio Management
  • What does Service Owner Workspace do?
  • Metrics on performance and trends
  • Spend estimates and change impacts
  • Integration with other ITSM apps
  • Getting started
  • What’s in store in future releases?

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

See omnystudio.com/listener for privacy information.

  continue reading

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Artwork

Episode 54: Service Owner Workspace

ServiceNow TechBytes

39 subscribers

published

icon分享
 
Manage episode 242027024 series 2318117
内容由ServiceNow Community TechBytes and ServiceNow Community提供。所有播客内容(包括剧集、图形和播客描述)均由 ServiceNow Community TechBytes and ServiceNow Community 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

In this episode, product manager David Thigpen talks about the new Service Owner Workspace application. This app helps service owners by aggregating service data from across the platform and providing analytics to help monitor and evaluate service trends and performance. This episode covers:

  • Service Owner Workspace and Service Portfolio Management
  • What does Service Owner Workspace do?
  • Metrics on performance and trends
  • Spend estimates and change impacts
  • Integration with other ITSM apps
  • Getting started
  • What’s in store in future releases?

For more information, see:

Your feedback helps us serve you better! Did you find this podcast helpful? Please leave us a comment to tell us why or why not.

See omnystudio.com/listener for privacy information.

  continue reading

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