投诉与危机的处理(下)

 
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Manage episode 209934001 series 2355154
由Player FM以及我们的用户群所搜索的ABC Radio Australia — 版权由出版商所拥有,而不是Player FM,音频直接从出版商的伺服器串流. 点击订阅按钮以查看Player FM更新,或粘贴收取点链接到其他播客应用程序里。
在这一课中,我们将继续学习“投诉与危机的处理”的其它内容,包括如何向他人解释问题的所在和提出解决的办法。

26集单集