平时不搭理人家,一到节假日就拼命发短信
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Manage episode 217630988 series 2399362
怎样做好店铺的CRM管理,可以从以下3点入手。
1、通过新客数和老客占比正确认识店铺的客户构成
2、通过客户的购买数据(间隔、频次、金额)给客户分层
3、根据不同的店铺和客户类型做不同的客户维护提升其再次购买的概率
47集单集