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Rebuilding Business with Kevin Gaskell - Part 2 - #4

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Manage episode 277426604 series 2822874
内容由Lily Newman提供。所有播客内容(包括剧集、图形和播客描述)均由 Lily Newman 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

It's the next episode of our rebuilding business series of interviews with serial entrepreneur and global adventurer Kevin Gaskell.
Today Kevin draws on his experience of re-building Porsche's failing reputation from being the worst brand to the best brand for customer service in the UK. He says it's not about selling cars or widgets or houses or professional services, you are selling an experience and, aligning your staff behind a vision of what exceptional looks like, is critical.
We hope you enjoy this series of interviews and that they give you some food for thought to help you on your own leadership journey.

  continue reading

22集单集

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Manage episode 277426604 series 2822874
内容由Lily Newman提供。所有播客内容(包括剧集、图形和播客描述)均由 Lily Newman 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

It's the next episode of our rebuilding business series of interviews with serial entrepreneur and global adventurer Kevin Gaskell.
Today Kevin draws on his experience of re-building Porsche's failing reputation from being the worst brand to the best brand for customer service in the UK. He says it's not about selling cars or widgets or houses or professional services, you are selling an experience and, aligning your staff behind a vision of what exceptional looks like, is critical.
We hope you enjoy this series of interviews and that they give you some food for thought to help you on your own leadership journey.

  continue reading

22集单集

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