Interesting stories from today’s franchisors and entrepreneurs.
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Customer Service: Your Secret Weapon for Growth with Nicole Baqai [EP. 55]
Manage episode 303332719 series 2861867
内容由Lauren and Empire Flippers提供。所有播客内容（包括剧集、图形和播客描述）均由 Lauren and Empire Flippers 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Is great customer service the secret to growing your business?
Rising customer acquisition costs mean securing happy, returning customers is more crucial than ever. A key player in retaining customers and transforming them from one-time buyers into brand fans is customer service.
In this episode of The Opportunity Podcast, we’re joined by Nicole Baqai to discuss how to create customer service experiences that translate into business results.
Nicole is the Senior Strategic Partnerships Manager at Gorgias, a full suite customer service solution for eCommerce entrepreneurs, and shares some keen insights into the relationship between customer service and generating more sales and greater ROI. She also talks about optimizing, automating, and personalizing your communication to make customer service your greatest marketing tactic.
174集单集
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Manage episode 303332719 series 2861867
内容由Lauren and Empire Flippers提供。所有播客内容（包括剧集、图形和播客描述）均由 Lauren and Empire Flippers 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Is great customer service the secret to growing your business?
Rising customer acquisition costs mean securing happy, returning customers is more crucial than ever. A key player in retaining customers and transforming them from one-time buyers into brand fans is customer service.
In this episode of The Opportunity Podcast, we’re joined by Nicole Baqai to discuss how to create customer service experiences that translate into business results.
Nicole is the Senior Strategic Partnerships Manager at Gorgias, a full suite customer service solution for eCommerce entrepreneurs, and shares some keen insights into the relationship between customer service and generating more sales and greater ROI. She also talks about optimizing, automating, and personalizing your communication to make customer service your greatest marketing tactic.
174集单集
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类似 The Opportunity Podcast 的节目
Interesting stories from today’s franchisors and entrepreneurs.
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continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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continue reading
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continue reading
A unicorn is a magical creature shrouded in mystery known for its ability to make the impossible possible. In modern times, the word “unicorn” has come to mean something intrinsically valuable and difficult to obtain, whether that be a business with a $1 billion dollar valuation, or the love of a special someone. On Zero to Unicorn, we’ll hear directly from the Kaeding family as they recount their history of founding and operating Norhart, a unicorn-level business in the construction industr ...
…
continue reading
Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. It's practical business advice delivered in a fun way. All the substance of an HBR article, but fun. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
This Podcast is created and curated by Deepak Jayaraman (an Executive Coach and a Leadership Advisor). He lives in Mumbai and works with successful Senior Executives by helping them play to their unique potential but with a sharp focus on transitions (business or career). Just like businesses need to think about "where to play" and "how to win", leaders need to be coherent about "where to go" and "how to grow" in their journeys. Deepak works with them during pivotal moments to help them with ...
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
For most aspiring online entrepreneurs, “making it” means achieving success in your business. But what exactly is business success anyway? And how do outwardly successful online entrepreneurs define "making it"? Here at Mirasee FM, we wanted to find out, so we asked a group of diverse online business owners what success means to them. Their answers and insights surprised, moved, and inspired us. In this podcast, accomplished online entrepreneurs discuss what making it means to them, provide ...
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