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EP 148 : He built India's fastest growing SaaS startup | Rashid Khan (Co-founder & CPO, Yellow) | Conversational AI | SaaS
Manage episode 317871881 series 3244708
Rashid Khan is the co-founder and chief product officer at yellow.ai, a conversational platform that sits on top of existing systems. In this episode he spoke about how he built the country's fastest growing SaaS startup, the nuances of delivering an omnichannel customer experience and more with Roshan Cariappa.
Topics:
00:00 Introduction
01:25 Going from Idea to product to company with Yellow.ai
09:26 Pivoting from B2C to B2B
12:11 Yellow AI's North Star metric
16:57 Nuances of delivering an omnichannel customer experience
23:31 Building with customers v/s innovating
31:32 What's next for Yellow AI?
35:26 Advice for people starting in this space
40:42 Books and Podcast recommendations
-------------------------------------
Click here to get regular WhatsApp updates:
https://wa.me/message/ZUZQQGKCZTADL1
-------------------------------------
Connect with Rashid :
Linkedin: https://www.linkedin.com/in/rashoodkhan/
Twitter: https://twitter.com/xhckr
-------------------------------------
Connect with Us:
Linkedin: https://www.linkedin.com/company/startup-operator
Twitter: https://twitter.com/OperatorStartup
-------------------------------------
If you liked this episode, let us know by hitting the like button and share with your friends and family. Please also remember to subscribe to our channel and switch on the notifications to never miss an episode!
--- Send in a voice message: https://anchor.fm/startup-operator/message389集单集
Manage episode 317871881 series 3244708
Rashid Khan is the co-founder and chief product officer at yellow.ai, a conversational platform that sits on top of existing systems. In this episode he spoke about how he built the country's fastest growing SaaS startup, the nuances of delivering an omnichannel customer experience and more with Roshan Cariappa.
Topics:
00:00 Introduction
01:25 Going from Idea to product to company with Yellow.ai
09:26 Pivoting from B2C to B2B
12:11 Yellow AI's North Star metric
16:57 Nuances of delivering an omnichannel customer experience
23:31 Building with customers v/s innovating
31:32 What's next for Yellow AI?
35:26 Advice for people starting in this space
40:42 Books and Podcast recommendations
-------------------------------------
Click here to get regular WhatsApp updates:
https://wa.me/message/ZUZQQGKCZTADL1
-------------------------------------
Connect with Rashid :
Linkedin: https://www.linkedin.com/in/rashoodkhan/
Twitter: https://twitter.com/xhckr
-------------------------------------
Connect with Us:
Linkedin: https://www.linkedin.com/company/startup-operator
Twitter: https://twitter.com/OperatorStartup
-------------------------------------
If you liked this episode, let us know by hitting the like button and share with your friends and family. Please also remember to subscribe to our channel and switch on the notifications to never miss an episode!
--- Send in a voice message: https://anchor.fm/startup-operator/message389集单集
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