Tricky Clients And How To Manage Them

The Women In Business Radio Show

Tricky Clients! Complaints and more - if you’re in business we can guarantee you’re going to have to deal with something you’d rather not.
Our studio guest for this episode is Annabel Kaye, Founder of Koffeeklatch (and yes we do find out why it’s called that) and legal expert supporting small and micro businesses to get it right.
We discuss what you need to get in place before clients get tricky and what you can do if it does go wrong.
Also, tricky clients don’t always come with a sign round their neck, so how do you recognise the red flags so you can pick out the ones that look ok, that may have juicy projects you want to get your teeth into, but who are going to be a right pain in the butt as things move forwards.
Plus, a couple of tips about what to do if it does go wrong.
Our usual contributors are co-host Laura Lawrence, Jackie Groundsell and Host Sian Murphy.
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