Surprise! Why are you being so hostile?


Manage episode 294551425 series 1984398
由Player FM以及我们的用户群所搜索的Troubleshooting Agile and A weekly problem-solving session for all things agile — 版权由出版商所拥有,而不是Player FM,音频直接从出版商的伺服器串流. 点击订阅按钮以查看Player FM更新,或粘贴收取点链接到其他播客应用程序里。
Squirrel tells the story of a conversation that took a sudden difficult turn, and we discuss methods like the Disarming Technique for handling surprises like this effectively. SHOW LINKS: - Roger Schwarz, Eight Behaviours for Smarter Teams: - David Burns, the Disarming Technique: - Finnish Agile Circle: - London Organisational Learning Meetup: --- Our new book, Agile Conversations, is out now! See where you can order your copy and get a free video when you join our mailing list! We'd love to hear any thoughts, ideas, or feedback you have about the show.