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People, Planet, and Profit | Martin Dowson
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When? This feed was archived on August 02, 2022 09:27 (). Last successful fetch was on March 03, 2021 17:50 ()
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Manage episode 286434259 series 2887693
We've heard a lot about why service design is important but what does it look like in the context of People, Planet, and Profit? We talk with Martin Dowson, a UK-based service designer and Certified Customer Experience Professional who creates customer-centric organizations that deliver profitability through meaningful customer experiences.
Martin mentions resources from the UK Design Council, including the Double Diamond design process and the Triple Bottom Line of people, planet, and profit.
________
Participate in the design challenge on our website.
________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26集单集
已归档的系列专辑 ("不活跃的收取点" status)
When? This feed was archived on August 02, 2022 09:27 (). Last successful fetch was on March 03, 2021 17:50 ()
Why? 不活跃的收取点 status. 我们的伺服器已尝试了一段时间,但仍然无法截取有效的播客收取点
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 286434259 series 2887693
We've heard a lot about why service design is important but what does it look like in the context of People, Planet, and Profit? We talk with Martin Dowson, a UK-based service designer and Certified Customer Experience Professional who creates customer-centric organizations that deliver profitability through meaningful customer experiences.
Martin mentions resources from the UK Design Council, including the Double Diamond design process and the Triple Bottom Line of people, planet, and profit.
________
Participate in the design challenge on our website.
________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26集单集
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