Service Design Network | Jesse Grimes


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In this episode, we talk with Jesse Grimes, of the Service Design Network. Jesse, who is a practicing service designer at Informaat, is on the management team of the Service Design Network (SDN) as well as the editor-in-chief of SDN’s publication, Touchpoint magazine. Jesse tells us about the wonderful resources at the Service Design Network, including its plethora of free online information, in-person gatherings, and its official trade publication.

It's not too late to register for the Service Design Network conference. If you are attending, be sure to find me and say hello!

Check out the show notes for all references and links.


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Special thanks to Monica Shriver of for this episode's theme music.