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What is Service Design? | Melissa Rancourt
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Manage episode 286434261 series 2887693
Today's guest is Melissa Rancourt, an international entrepreneur who operates multiple businesses throughout Europe and coaches organizations on adopting design thinking. She also serves as the Academic Director for The New School: Parsons Paris' Executive Global Strategic Design Management Master's program, which I will be proudly attending as part of the inaugural class.
In this episode, Melissa discusses the key pillars of service design and why businesses should integrate it. With her international expertise, she gives examples of businesses who have successfully used service design. We even talk about an interesting insight into the experience of coffee shops in Belgium (hint: it has nothing to do with coffee!).
Learn more about Melissa's work:
The New School SerendispaLinkedin Profile
________
Participate in the design challenge on our website. ________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26集单集
已归档的系列专辑 ("不活跃的收取点" status)
When? This feed was archived on August 02, 2022 09:27 (). Last successful fetch was on March 03, 2021 17:50 ()
Why? 不活跃的收取点 status. 我们的伺服器已尝试了一段时间,但仍然无法截取有效的播客收取点
What now? You might be able to find a more up-to-date version using the search function. This series will no longer be checked for updates. If you believe this to be in error, please check if the publisher's feed link below is valid and contact support to request the feed be restored or if you have any other concerns about this.
Manage episode 286434261 series 2887693
Today's guest is Melissa Rancourt, an international entrepreneur who operates multiple businesses throughout Europe and coaches organizations on adopting design thinking. She also serves as the Academic Director for The New School: Parsons Paris' Executive Global Strategic Design Management Master's program, which I will be proudly attending as part of the inaugural class.
In this episode, Melissa discusses the key pillars of service design and why businesses should integrate it. With her international expertise, she gives examples of businesses who have successfully used service design. We even talk about an interesting insight into the experience of coffee shops in Belgium (hint: it has nothing to do with coffee!).
Learn more about Melissa's work:
The New School SerendispaLinkedin Profile
________
Participate in the design challenge on our website. ________
Love what you hear? Please subscribe, rate, and review us!
Want to keep in touch? Sign up for the mailing list at whyservicedesignthinking.com for access to useful freebies and bonus resources that won’t be available anywhere else.
Special thanks to Monica Shriver of BraveMusician.com for this episode's theme music.
26集单集
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