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Cleaning Business Life

Shannon Miller and Kimberly Gonzales

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Is a weekly podcast hosted by Shannon Miller of Klean Freaks University & Kimberly Gonzales former owner of Evergreen Eco Clean and inventor of PUR Evergreen natural Cleaning Products. Cleaning Business Life helps Cleaning Business Owners (Entrepreneurs) from Start up to 7 figures. Learn what products to use on what, and learn from the best! Join us for Interviews, Q & A Sessions and the latest trends in our industry.
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show series
 
Send us a Text Message. Unlock the immense potential of artificial intelligence in your cleaning business with insights from AI entrepreneur Dan Young. Discover how AI can revolutionize your social media content creation, making it consistent, engaging, and cost-effective. Dan shares his personal journey and draws captivating parallels between AI's…
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Send us a Text Message. Ever wondered how to fearlessly grow your cleaning business while maintaining your sanity? Get ready for a deep dive into the world of business expansion with personal tales and actionable strategies. We start off by reminiscing about our favorite summer vacations, from roughing it in the wilderness to indulging in luxury ho…
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Send us a Text Message. Ever wondered how to turn your cleaning staff into a highly effective team? Discover the secrets behind creating a powerhouse workforce with insights from the restaurant industry and the expertise of Kimberly Gonzalez. This episode of Cleaning Business Life promises to equip you with the tools needed to develop a consistent …
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Send us a Text Message. Ever wondered how a firm handshake and a shared cup of coffee could revolutionize your cleaning business? Join Kimberly Gonzalez and me as we unravel the art of networking, a skill that can transform your professional landscape. We're not just talking about swapping business cards but forming in-person connections that forge…
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Send us a Text Message. Unlock the secrets of crafting the perfect pricing strategy for your cleaning business as we dive into the world of production rates. Ever wondered how to give your business that silent raise? You'll learn exactly that as we dissect the standard rates for maintenance and move-out cleanings and reveal how increased efficiency…
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Send us a Text Message. Have you ever clinked a glass to your own success? We're toasting to our podcast's first anniversary, and what a journey it's been! From our debut episode on kickstarting a cleaning company to hitting monumental download milestones, we've weathered the storms and celebrated the sunny days of entrepreneurship. Join us for a t…
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Send us a Text Message. We're popping the champagne and slicing the cake for our podcast's one-year anniversary! Imagine transforming your whimsical dreams into solid goals – that's what we've done this past year, and we're here to guide you through doing the same. From reflecting on the humble beginnings of a cleaning company to the grandeur of ac…
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Send us a Text Message. Join us on a riveting journey through the maze of business organization, where we reveal the secrets to running a seamless operation. Imagine a world where staff changes don't send your business into chaos, drawing inspiration from McDonald's legendary systems. We dive into the meat of the matter, discussing the art of inter…
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Send us a Text Message. Ever struggled with a sneeze attack after spritzing your kitchen cleaner? Or worried about the footprints your home maintenance leaves on the planet? Then this is the episode you've been waiting for. Join us as we recount our own skirmishes with chemical sensitivities and share the genesis behind our commitment to an eco-con…
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Send us a Text Message. When passion and purpose collide, extraordinary things can happen. Just ask Natalie from Peak Cleaning, who transformed her love for helping others into a thriving business right here in Fresno, California. Her journey isn't just about sparkling countertops and streak-free windows—it's about impacting lives, from her clients…
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Send us a Text Message. Have you ever felt the sting of your hard-earned clients being snatched away by the very staff you trained? This week on Cleaning Business Life, Kimberly Gonzalez and I tackle the all-too-common hazard of client poaching and arm you with strategies to fortify your operations. We discuss the importance of sturdy policies like…
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Send us a Text Message. Pop the champagne and gather 'round as Cleaning Business Life hits a momentous milestone with our 56th episode—a celebration of one year sharing the nitty-gritty of running a cleaning business. Yet amidst the festivities, we take a hard look at the darker side of our industry: the betrayal of employees poaching clients. I'll…
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Send us a Text Message. Have you ever wondered what happens when a simple cleaning job goes disastrously wrong? Picture this: a beautiful chandelier crashing to the ground, leading to a staggering $45,000 claim. Join me, alongside the insightful Kimberly Gonzalez, as we unravel the world of liability insurance and the often overlooked, yet vital ro…
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Send us a Text Message. Ever felt like you're spinning your wheels with monthly cleaning gigs that just don't pay off? Join me and my industry comrade, Kimberly Gonzalez, as we peel back the layers on how to transform these appointments into the golden slots of your schedule! We're talking hard-won wisdom on pricing strategies that keep the lights …
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Send us a Text Message. Ever waltzed into the wrong party and realized you're not the only one dancing off-beat? Join Kimberly Gonzalez and I (Shannon Miller) , as we share some side-splitting stories about cleaning crews with all the right moves but the wrong houses! From sparkling clean surprises for unsuspecting homeowners to the bewildering qua…
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Send us a Text Message. Have you ever confused bookkeeping with the complexities of a CPA's duties? We've all been there, and this episode is your lifesaver, especially if you're navigating the financial tides of the cleaning industry. With tax season lurking just around the corner, I recount the breath of relief I drew upon when I hired a bookkeep…
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Send us a Text Message. Price increases are a necessary part of running a business, but they can be intimidating. However, if done correctly, they can help you grow your business and improve your bottom line. The first step in implementing a price increase is to evaluate your current pricing structure. Are you pricing your services competitively? A…
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Send us a Text Message. Price increases are a necessary part of running a business, but they can be intimidating. However, if done correctly, they can help you grow your business and improve your bottom line. The first step in implementing a price increase is to evaluate your current pricing structure. Are you pricing your services competitively? A…
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Send us a Text Message. Learn essential time management strategies for cleaning business owners. Discover the benefits of time blocking and how it can help you stay organized and productive. Get expert tips to streamline your cleaning business and boost efficiency. Questions? Feel free to reach out! Kimberly Gonzales: info@purevergreen.com Shannon …
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Send us a Text Message. Learn effective strategies for dealing with difficult clients in your cleaning business. Discover how to handle clients who expect discounts or extras, as well as those who are rude or demanding. Get valuable tips on setting boundaries and maintaining professionalism in challenging situations. To read blog post about this to…
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Send us a Text Message. Learn the importance of pricing your cleaning services correctly to avoid financial troubles and ensure long-term success. Discover valuable insights and pricing strategies in the Pricing Blueprint Masterclass. Find out how to calculate labor hours and bid accurately with a convenient over-the-phone bidding process. Avoid un…
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Send us a Text Message. Unlock the secrets to maximizing profits in your house cleaning business! Learn to charge a flat rate for efficiency and profitability, understand the Sq Ft price, and boost revenue with Klean Freaks University's Pricing Blueprint Master Class. Visit kleanfreaksuniversity.com now to transform your cleaning business! The Pric…
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Send us a Text Message. Gain valuable insights from guest speaker Angela Brown on her journey in the cleaning industry, including tips and fun stories. Learn from her experiences to enhance your own cleaning business! To take any of Angela's Courses click this link: https://savvycleaner.com/ To get any of Kimberly's Product: https://purevergreen.co…
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Send us a Text Message. Elevate your cleaning business with firm goals, mastering sales, and embracing efficiency! Join us as we explore the power of firm goals, efficient systems, and key sales techniques. Learn to navigate normal and heavy growth, master the art of sales, and embrace automation for success. Tune in now to revolutionize your appro…
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Send us a Text Message. As cleaning service providers, we often notice things that even house guests don't see. Explore unique aspects of different homes and learn about useful resources like 'Profit First' and 'Story Brand.' Discover the 70 percent clutter rule and how it can help you manage cleaning expectations. Check out the Cleaning Business C…
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Send us a Text Message. Selling is a learned skill that requires practice. Rejection is part of the process, but knowing your product and building relationships can help. Learn more about sales and building trust with Klean Freaks University and Shannon Miller, and Kimberly Gonzales inventor of PÜR Evergreen. Questions? Feel free to reach out! Kimb…
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Send us a Text Message. Important tips for working with 1099 contractors: You can't enforce uniforms, extra shifts, or specific chemicals. Safety is crucial, and you can't require non-competes or employee handbook agreements. Ensure 1099s have liability insurance, understand breakage vs. damage, and charge appropriately. Consider company culture, p…
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Send us a Text Message. Save your cleaning business thousands by auditing your service area for distance between homes. Understand expenses as your crew grows, including taxes and payroll. Know if you're required to pay mileage or travel time for employees. Keep drive time and trip charges in check, ensuring safety and accessibility. Get drivers' l…
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Send us a Text Message. Learn about the 'dirt code' used by cleaning techs to assess cleanliness levels in homes. Discover how this scale helps professionals communicate effectively without discomfort. Tune in to Cleaning Business Life for more insights and cleaning tips! Don't miss this episode at [link]. Like, share, and subscribe for more cleani…
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Send us a Text Message. Starting a cleaning business? Here are 10 essential steps to get you started: Decide on a trade name and register it with the secretary of state. Get a Tax ID number (EIN) to protect your SS#. Choose a business entity (e.g., sole proprietorship, LLC, Corp). Determine your financing options and seed money. Decide on using nat…
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Send us a Text Message. Join us as we discuss fear, self-confidence, and Imposter Syndrome in the cleaning business. Learn how to overcome Imposter Syndrome with mindset shifts and support from others. Remember, everyone experiences this at some point. Your circle of influence impacts your sanity and success. If you have questions, reach out! Up yo…
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Send us a Text Message. In this episode, we discuss the importance of valuing your cleaning business and offer pricing tips based on national averages. Learn about flat rates for regular maintenance cleanings, deluxe cleanings, move-out cleanings, and post-construction cleanings. Get advice on selling your services and earning top dollar. This podc…
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Send us a Text Message. As the holiday season approaches, consider upselling your cleaning services to clients. Ensure schedules remain consistent and accommodate any changes ahead of time. Selling is about building relationships and offering services consultatively. Upselling can increase income; offer additional services like adding toppings to a…
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Send us a Text Message. Providing exceptional customer service can set you apart from the competition. It's crucial in an era where many prefer digital communication. Remember, it takes 40 five-star reviews to counteract one bad review, so prioritize customer satisfaction. For one-time cleanings, conduct a walkthrough with the client or cleaning te…
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Send us a Text Message. To ensure promptness, educate your clients about tipping. Many clients are unaware that tipping is an option. Include your tipping policy in all your paperwork and contracts, such as the Cleaning Business Contract Bundle, to clarify expectations. Show appreciation to your clients with thoughtful gifts like cards, candles, or…
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Send us a Text Message. Are you leaving money on the table by not selling gift cards? Learn how offering gift cards can increase your revenue and attract new clients. Plus, discover how to create professional-looking gift certificates using Canva, a user-friendly design platform. Don't miss out on our Black Friday Bonanza course, curated by Shannon…
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Send us a Text Message. In this episode, we explore the art of responding to online reviews for your cleaning business. Learn how to handle negative feedback professionally, offer solutions, and turn critiques into opportunities for growth. Discover the importance of listening to customers, setting up new policies based on feedback, and strategies …
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Send us a Text Message. In this episode, Ari EL from El's Rubbish Removal, LLC, shares insights on the ancient practice of house blessings. Discover the spiritual significance behind blessing a home and how it can bring peace and abundance to your living space. Ari EL also provides a link to a Blessing Kit on Amazon for those interested in performi…
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Send us a Text Message. Join us in celebrating Kimberly's birthday on this special episode of Cleaning Business Life! Kimberly, the mastermind behind PÜR Evergreen, shares insights into her eco-friendly products, including an all-purpose cleaner, Wool Dryer Balls from Nepal, Swedish Dishcloths (featuring a cute chicken design), and innovative laund…
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Send us a Text Message. Join us as Laurie Riley, owner of KC Cleaning Services in Alabama, recounts her chilling encounters while cleaning a new building. Laurie's firsthand experience with the supernatural will leave you intrigued and maybe a little spooked. Tune in to Haunted Ghost Stories for a tale you won't soon forget. Laurie Riley operates h…
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Send us a Text Message. In this episode of "Haunted Ghost Stories," join Stacey Williams as she shares chilling tales from two homeowners. Stacey, who runs her cleaning business out of St. Louis, MO, recounts eerie encounters and unexplained phenomena that will send shivers down your spine. If you have your own ghost story to share, we'd love to he…
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Send us a Text Message. Dive into the foundational aspects of building a successful cleaning business with insights and strategies to take your venture to new heights. Join us as we explore modern marketing techniques, reputation building, leveraging social media, and much more. Whether you're just starting or looking to grow, this episode offers v…
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Send us a Text Message. In this chilling episode, Tiffany Bowels shares spine-tingling tales of haunted locations encountered during her cleaning business ventures in Tennessee. Join us as Tiffany delves into the eerie and unexplained experiences she and her team have faced in the midst of their cleaning duties. Key Points: 1. Ghostly Encounters: T…
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Send us a Text Message. In this episode, we explore the traditional, low-tech methods of securing deposits without relying on Customer Relationship Management (CRM) software. While CRM systems are valuable, not everyone may have access or need for them, especially in the context of getting deposits for cleaning services. We discuss practical approa…
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Send us a Text Message. As cleaning service providers, we often notice things that even house guests don't see. Explore unique aspects of different homes and learn about useful resources like 'Profit First' and 'Story Brand.' Discover the 70 percent clutter rule and how it can help you manage cleaning expectations. Check out the Cleaning Business C…
  continue reading
 
Send us a Text Message. Join us as I recollect my very first STR contract with 18 STR's all owned by the same person. The Industry as a whole has changed. Now it's utter craziness and people who are constantly looking for something for free. At one point I had 67 STR along with the 50 homes a day that we cleaned normally. As I got larger, I didn't …
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Send us a Text Message. Are you unsure about the type of cleaning services you should offer? Join us as we discuss the differences between residential, commercial, and biohazard cleaning. We'll provide insights into the scope of each type of cleaning job and the questions you should ask to ensure a thorough and safe cleaning process. **Topics Cover…
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Send us a Text Message. Join us for a special bonus episode of the Cleaning Business Life Podcast! In this round table Q & A session, Kimberly and Shannon discuss current topics in the cleaning industry. These sessions are held quarterly and are free to attend; all you need to do is be a member of our Facebook group! **Date:** September 9th, 2023 *…
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Send us a Text Message. Join Kimberly and Shannon on the Cleaning Business Life Podcast as they dive into the topic of discounts in the cleaning industry. While discounts can be tempting to attract more customers, they may not always be the best strategy for your business. Kimberly and Shannon share their insights and experiences with discounts, in…
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Send us a Text Message. As school starts back up, it's the perfect time to ramp up your marketing efforts for your cleaning business. Join Kimberly and Shannon on the Cleaning Business Life Podcast as they share some easy and effective ideas to market your services and attract more business. 1. Teacher Appreciation Day: Consider participating in ev…
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