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The financial services industry is ever-changing as the market evolves and consumer expectations shift. Standing out – and winning – as a bank, lender, or credit union looks different today than once before. Join Total Expert Founder and CEO Joe Welu as he speaks with leaders across modern financial institutions and the methods that are helping them stand out from competitors while building a loyal customer base. You’ll walk away with leadership and innovation strategies you can put into act ...
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Listen to CT Expert Insights for advice, tips, and tools to help start, run, and grow your business no matter the location. Topics covered in this series include strategy, incorporation, business licenses, compliance, and much more. We also feature interviews with business thought leaders & industry experts.
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Expert Insights by the Black Dog Institute is a series of podcasts each tackling an important mental health topic and providing insight and expert knowledge from and for health professionals. Black Dog Institute is a global pioneer in the identification, prevention and treatment of mental illness and the promotion of well-being. Our unique approach incorporates clinical services with research, education and the voice of lived experience to reduce the incidence of mental illness and suicide, ...
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As space evolves into an increasingly hostile warfighting domain, rapid response capability is becoming an essential part of Department of Defense (DOD) operations. That’s why when the Space Force and its industry partners successfully fielded, launched and initiated satellite operations during its Victus Nox demonstration, the record-setting feat …
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Total Expert Founder & CEO Joe Well, Chief Lending Officer Da Catinella, and General Manager of Banking James White came together to discuss how shifts in the market as we enter 2024 will impact both financial institutions and the consumers they serve. With rates expected to drop throughout the year, new opportunities and new challenges will presen…
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Cyberspace has become essential to streamlining decision-making up and down the kill chain. But now, the threat landscape in the cyber domain is more malicious than ever. In response, the DOD is implementing its Zero-Trust Strategy by 2027 to secure its cyber operations. As part of this process, the DOD rolled out the Cybersecurity Maturity Model C…
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It’s a star-studded episode of the Expert Insights podcast as Total Expert Founder & CEO Joe Welu is joined by our in-house industry experts, Chief Lending Officer Dan Catinella and General Manager of Banking James White, to talk about the huge news around interest rates. Join us as they discuss what the Federal Reserve announced, how it will impac…
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Wed. Dec. 13, 2023 ended on a positive note for lenders as the Federal Open Market Committee and Federal Reserve Chair, Jerome Powell, made clear statements that rate hikes are completed and they intend to make several rate cuts in 2024. This crystal clarity should introduce stability to the market with a continual downward trend in mortgage rates …
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As the legislative branch with the “power of the purse,” Congress has a constitutional duty to shape the policy and provide the funding required for the United States Space Force to accomplish its mission. Space, however, is an emerging domain for the warfighter that requires the Space Force to scale its capability at the speed of need. To this end…
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Earlier this year, Col. Richard Kniseley of the United States Space Systems Command initiated a program for commercial space companies to be called upon by the United States Space Force in times of crisis. This program, dubbed the Commercial Augmentation Space Reserve - or CASR for short - is akin to the United States Air Force’s Civil Reserve Air …
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In 2023, the Space Development Agency (SDA) launched its initial round of satellites for its Proliferated Warfighter Space Architecture (PWSA) with the intention of modernizing the missile warning architecture watching over our nation. The SDA followed this up with a second successful launch in September 2023, with one final launch for its Tranche …
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Since the launch of ChatGPT in March 2023, generative artificial intelligence has seemingly taken the world by storm. AI has become a topic of conversation - and concern - for its potential to affect just about every industry. In response, the Department of Defense has launched "Task Force Lima" to understand the ramifications and use cases for AI …
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The effect of loneliness on mental health: How can we strengthen meaningful connections? Loneliness is a growing community health concern which has been associated with social anxiety and mood concerns as well as physical health complaints and disturbed sleep. End of year rituals and celebrations can serve to exacerbate a sense of loneliness, parti…
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Join us for the conversation! Screens tend to be a regular part of many young people's lives - to connect, play, learn, and to get news and information. To what extent does screen time affect young people's mental health? Dr Sophie Li, Postdoctoral Research Fellow and Clinical Psychologist at the Black Dog Institute will share her research on this …
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What’s in it to partner with Salesforce? That’s the question we will discuss today. Joining Joe Welu in this episode is the Vice President of Partner Ecosystem at Total Expert, Patrick Hanley. Bringing with them from the Dreamforce Conference are some of their key takeaways from Salesforce’s largest event. Patrick shares the trend of AI and how Sal…
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What’s in it to partner with Salesforce? That’s the question we will discuss today. Joining Joe Welu in this episode is the Vice President of Partner Ecosystem at Total Expert, Patrick Hanley. Bringing with them from the Dreamforce Conference are some of their key takeaways from Salesforce’s largest event. Patrick shares the trend of AI and how Sal…
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Join Total Expert Founder & CEO Joe Welu and VP Partner Ecosystems Patrick Hanley as they discuss the invaluable insights and they took away from experts across the technology and financial services industries while at #Dreamforce2023. As a proud Salesforce partner, we’re excited to share our experience from another incredible event. We’ll also dis…
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Mental Health Treatment Adherence: What can clinicians do to support clients and patients to stick to treatment for mental health concerns? Listen to our discussion with Dr Matthew Coleshill (Postdoctoral Fellow, Black Dog Institute) where we will delve into his recent research findings on treatment adherence, particularly regarding how to increase…
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In this episode, Black Dog Institute researcher Dr Chloe Watfern, will share her findings about the links between climatic change and climate distress, with research informed by her personal responses to climate crises. She will also be joined by Dr Charles Le Feuvre and a lived experience representative who will discuss the impact of climate chang…
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We’re halfway down 2023. For anyone who knows how to stay afloat in the mortgage space, that means keeping yourself abreast of what happened and what trends to expect. In this episode, Joe Welu interviews Julian Hebron, the founder and CEO of The Basis Point, to give us a closer look at the mortgage space in mid-2023. Is the worst over despite the …
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Unique challenges and technological transformations are reshaping the insurance industry as we know it. How should agencies position themselves to benefit from these changes? Join host Joe Welu as he engages in a dynamic discussion with industry experts Chris Cline and Ilya Filipov. The conversation focuses on the lack of proactive communication fr…
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To celebrate the 2023 NAIDOC Week theme, ‘For Our Elders’, this Expert Insights episode will look at the vital role that Aboriginal and Torres Strait Islander Elders play, and have played for generations, in guiding communities and families through everyday life right through to broader national advocacy and activism across a plethora of sectors. I…
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In this Expert Insights session, we share recent research findings about the concerning rates of mental health concerns and burnout in Australian teachers as well as considerations for improving teacher mental health and well-being and teacher attrition. Teachers' mental health and teacher burnout have long been concerns, and these have been signif…
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This Expert Insights session will focus on the social and emotional wellbeing of First Nations Peoples as a result of discussions surrounding The Voice to Parliament. Discussions and media about The Voice to Parliament are a regular phenomenon in the lead-up to the referendum later this year. What is the effect of these conversations and reports on…
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There are a lot of changes in the housing industry right now, and with all the layoffs and right-sizing going on, it’s easy to feel like the industry is going through a downturn. But reframe that and think about it as an evolutionary process. In this episode, Joe Welu and industry leader Clayton Collins discuss how the current adjustments are pushi…
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There are a lot of changes in the housing industry right now, and with all the layoffs and right-sizing going on, it’s easy to feel like the industry is going through a downturn. But reframe that and think about it as an evolutionary process. In this episode, Joe Welu and industry leader Clayton Collins discuss how the current adjustments are pushi…
  continue reading
 
The journey to the top is not all about peaches and rainbows. After all, to reach the top, you have to start from the bottom and go through steep inclines. This metaphor perfectly illustrates what Shant Banosian had to go through. Before he became a top loan originator, Shant started somewhere and went through experiences that may not be the most p…
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The journey to the top is not all about peaches and rainbows. After all, to reach the top, you have to start from the bottom and go through steep inclines. This metaphor perfectly illustrates what Shant Banosian had to go through. Before he became a top loan originator, Shant started somewhere and went through experiences that may not be the most p…
  continue reading
 
Headlines were flooded with the news of the Silicon Valley Bank (SVB) collapse, leaving consumers with questions and uncertainty. Banks and lenders, on the other hand, are trying to restore consumer confidence and make the next best move. Total Expert’s James White and Dan Catinella join host Joe Welu in this episode to make sense of the news, brea…
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Headlines were flooded with the news of the Silicon Valley Bank (SVB) collapse, leaving consumers with questions and uncertainty. Banks and lenders, on the other hand, are trying to restore consumer confidence and make the next best move. Total Expert’s James White and Dan Catinella join host Joe Welu in this episode to make sense of the news, brea…
  continue reading
 
Dissolution is not a topic many business owners like to think about, but if the time comes, it's important to know what to expect. In this edition, CT Corporation Account Manager Mike Enright explains the different types of dissolution and how to approach that decision as a corporation or an LLC. He also walks us through the formal steps of dissolu…
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Today's market demands a deeper understanding of consumer attitudes and mindsets, which often differ from what we see in the media. It's time to ditch the outdated tactics and embrace a more personalized and authentic approach. In this episode, Shashank Shekhar, the CEO of InstaMortgage and host of the Shashank Redemption podcast, discusses how to …
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Today's market demands a deeper understanding of consumer attitudes and mindsets, which often differ from what we see in the media. It's time to ditch the outdated tactics and embrace a more personalized and authentic approach. In this episode, Shashank Shekhar, the CEO of InstaMortgage and host of the Shashank Redemption podcast, discusses how to …
  continue reading
 
Consider this episode your one-stop shop for top strategies and tactical methods to help your organization drive deal flow and become a growth engine. In this special three-part feature episode, Total Expert's Chief Lending Officer Dan Catinella joins Joe Welu and discusses how to create growth opportunities. Discover how to (1) protect your pipeli…
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Consider this episode your one-stop shop for top strategies and tactical methods to help your organization drive deal flow and become a growth engine. In this special three-part feature episode, Total Expert's Chief Lending Officer Dan Catinella joins Joe Welu and discusses how to create growth opportunities. Discover how to (1) protect your pipeli…
  continue reading
 
This Expert Insights session will focus on men's mental health and the rise in international male suicide rates. Dr Zac Seidler will share his research on men's mental health which has looked at shifting how we understand, approach, respond to, and treat men's distress by creating mental health services and therapeutic approaches that specifically …
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The industry has shifted where we now have to rely on tech and innovation to create opportunities and ride the changing tides. However, the drawback is it keeps our heads in the sand. What we need is to raise the standard. In this episode, Katherine Campbell, Chief Digital Officer for Assurance Financial, sits down with Joe Welu to discuss how we c…
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The industry has shifted where we now have to rely on tech and innovation to create opportunities and ride the changing tides. However, the drawback is it keeps our heads in the sand. What we need is to raise the standard. In this episode, Katherine Campbell, Chief Digital Officer for Assurance Financial, sits down with Joe Welu to discuss how we c…
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Guess who’s back? Fintech evangelist Sue Woodard joins Joe Welu here in Expert Insights studio again, this time to discuss how banks and lenders evaluate their tech stack in today’s macro environment. Sue shares the biggest pain points of lenders in choosing and implementing the right technology, the key components lenders miss during the process, …
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Prioritization is more important than ever as lenders look for ways to grow their businesses. Customer acquisition will certainly be a key component in this regard. Fintech evangelist Sue Woodard joins Joe Welu in the Expert Insights studio to discuss the top priorities for lenders in 2023. She explains how to operationalize the right things in you…
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Prioritization is more important than ever as lenders look for ways to grow their businesses. Customer acquisition will certainly be a key component in this regard. Fintech evangelist Sue Woodard joins Joe Welu in the Expert Insights studio to discuss the top priorities for lenders in 2023. She explains how to operationalize the right things in you…
  continue reading
 
Named the 2022 Digital Banker of the year by American Banker, Allan Rayson has an impressive track record guiding financial institutions to success, sitting at the intersection of fintech and banking. Having most recently built Encore Bank's tech stack from the ground up, Allan joins host Joe Welu to share his journey, lessons learned, and how bank…
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Named the 2022 Digital Banker of the year by American Banker, Allan Rayson has an impressive track record guiding financial institutions to success, sitting at the intersection of fintech and banking. Having most recently built Encore Bank's tech stack from the ground up, Allan joins host Joe Welu to share his journey, lessons learned, and how bank…
  continue reading
 
Ways to recognize, prevent, and manage burnout have been on the minds of many health professionals, particularly over the past few years. Black Dog Institute has developed a free, evidence-based resource called The Essential Network (TEN) in response to research on burnout in healthcare workers to address this issue. This Expert Insights session ex…
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Returning from the biggest conference on digital strategies for the banking industry, James White, industry principal for banks and credit unions at Total Expert, joins Joe Welu to break down the key themes and takeaways from The Financial Brand Forum conference. Tune in as they discuss where banks and credit unions are focusing their attention hea…
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Engineering firms must navigate a number of government regulations, and that includes obtaining a business license. CT Corporation's Hans Howk walks us through the regulatory environment for engineering businesses, what the process for getting a business license looks like, and the significant consequences for non-compliance. For more information a…
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Black Dog Institute's recent report, Turning the Tide on Depression: A journey that starts with Australia’s youth, has tracked an alarming rise in depression and depressive symptoms in Australia’s youth, especially among girls and young women. This Expert Insights session will explore the research behind the report with a focus on the socioeconomic…
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Before you start building your architecture business, make sure you have the proper licensing and other compliance in place. CT Corporation Content Management Associate Claire Corbin explains what you need to do to acquire your license, some of the rules you need to follow when naming your business, what the penalties are for non-licensure, and muc…
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