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The BS-Free Service Business show takes you behind-the-scenes of running a business as a freelancer, creative or agency with a focus on fluff-free lessons to help you grow your own business and get paid. If you work with clients and want to create a simple AND sustainable service business, you're in the right place. The show is hosted by Scoop Studios' Maggie Patterson. You can learn more about the podcast and Small Business Boss at http://www.smallbusinessboss.co and get access to all of ou ...
 
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How many times have you heard the advice that you need to focus on scaling your service business? While on the surface telling someone to work on growing their business doesn’t seem like bad advice, the reality is that it’s not always time for growth. Being profitable doesn’t automatically mean you have to double or triple in size. In this episode,…
 
If you’ve worked in the online biz world for more than a hot minute, you’ve probably noticed something —Nothing is quite like it seems. You buy a template, a course, mastermind or hire a coach, and once you’ve handed over your hard earned money you quickly realize you are definitely NOT getting what you thought you paid for. Turns out you’ve fallen…
 
What’s the worst business advice you’ve ever received? For me, when I think back on the bad business advice, there’s one thing that stands out — a whole lot of it came from people who didn’t understand very much about running a service business. People who haven’t done it themselves. People who don’t get how creative businesses work. Unfortunately,…
 
As a services business owner, have you ever felt overwhelmed trying to figure out what exactly to offer your clients?Part of that struggle often stems from the world of online business and the revolving door of what’s trending. Some years flat-rate pricing is all the rage, other years it seems like everyone’s preaching the benefits of the VIP day m…
 
Hands up if you love a great story! As an avid reader and a professional writer, I’ve always been fascinated by stories. And while storytelling hasn’t been a topic that I’ve tackled in a while, it hasn’t escaped my notice that the online business world continues to be besieged by an approach to storytelling that’s a weird combination of super basic…
 
The business as usual of online business is broken. But what are the alternatives? Breaking-Free of the Status Quo of Online Business will help you take a trust-driven approach to your marketing, sales and service as a coach, consultant, creative or creator. (That’s right this isn’t just for service businesses, but don’t worry, you’re still my fave…
 
You’ve got a strategy for marketing and sales — but do you have a strategy for what happens after someone actually becomes your client? Let’s face it: Clients are the lifeblood of your business. So ensuring their experience is outstanding is one of the best ways to create loyal, repeat customers who’ll help bring more clients to your door. In this …
 
When you hear the word “selling” what’s your gut reaction?Unsure? Scared? Like you suck? Or that you could be doing much better? The reality is that for many of us, the entire concept selling has a lot of baggage attached to it. But we can’t get away from the fact that if we want a sustainable business, selling is part of the deal.How do we move pa…
 
Picture it: Somewhere in the world, March 2021. You’ve gotten yet ANOTHER sleazy email from some bro marketer trying to sell you their newest product or service, and the email is hitting you hard in all your weak spots. And in all the thoughts running through your head, at some point you think, “well at least I don’t do anything like that with my m…
 
Have you ever bought a product or service for your business that you didn’t actually really want or need? You started out browsing because something caught your attention and the next thing you know you’re looking around wondering exactly what happened.I know because I’ve been there, and many times it was because I got played. I was motivated by fe…
 
Hands up if you’ve ever heard this common refrain in the online business world: “You gotta spend money to make money!!”This “invest at all costs” message is designed to override logical thinking by urging you to take action and purchase, no matter what. These fear-based tactics are exactly why I decided to conduct a survey regarding the good, the b…
 
Have you ever worked with a coach and felt like something was off? While coaching for business can be a great thing, with the wrong person it can be downright detrimental. And like any close relationship, there’s the possibility that abuse can occur. What are the red flags you need to look for when choosing to work with a coach? And what should be …
 
What is it about service business ownership that makes people want to chuck it all in and give up? For some reason, service businesses are often treated as “less than” in the online business world. They’re treated as though our businesses are just a stop along the way until we can do something “better”. How do we turn the tide and make sure service…
 
Ever wondered why service businesses get such a bad rap? Probably because we have our very own anthology of urban legends and myths that have been repeated so many times they’re now accepted as fact. A lot of these myths and stories are designed simply to sell you something, and in the process, they challenge what we think we know about our service…
 
Q: What do the online business industry and MLMs have in common?A: Way more than they should, unfortunately. Yet for some reason, the online biz world seems to direct a whole lot of vitriol towards MLMs (and really, lots of other business models). So where’s the disconnect? How do people not see — or maybe not care — that the very thing they judge …
 
Ever had to chase a client to get paid? The fact is, when it comes to payments terms for your business, there are a ton of variables, so having everything nailed will make collecting your money as easy as possible. In today’s episode, we’re talking about all things payments including payment terms, options for receiving payments, payment plans and …
 
Do you ever hear other business owners talking about their money goals and milestones and wonder HOW those numbers might even be possible?The truth is, those goals you hear about may very well be based on fiction, not fact. How do you set money goals that are not only attainable, but actually make sense for you and your business? In this episode, I…
 
Have you ever wondered the REAL story behind a business or the person running it? Not the shiny, glossed over version that omits key things from the past, but the actual story, privilege and all?Yeah, me too. My take is this: If you’re going to listen to me, read my work, and potentially work with me, you deserve truth and transparency. Especially …
 
Question: What do the online business industry and cults have in common? Answer: Way more than you think. For as long as I can remember I’ve been fascinated by cults so when I discovered two NXIVM Docuseries — Seduced and The Vow — of course I was going to watch. But then something happened that I wasn’t entirely expecting. I saw so many clear para…
 
Have you ever been told that a challenge in your business could be fixed with some mindset work? Of course you have. Because in the online business world, mindset gets blamed for anything and everything— especially when it comes to money.Truth? I’m sick of it. While money mindset is real, not everything is a mindset issue. In this episode, I sat do…
 
Pricing is one of the more challenging parts of running a business as it can be complicated and nuanced. It can get tied up with our own stories about pricing, and leave us wondering what the right way to price our services really is. In this episode, we’re talking about how to rethink your pricing heading into 2021, including how to raise your pri…
 
When it comes to marketing and sales, there are so many different strategies and tactics you can use. It’s overwhelming, and frankly, many of them just aren’t the right ones for your business. But there’s one thing that matters more than any single tactic, and that’s trust. In this episode, we’re going to break down how to take a trust-driven appro…
 
When it comes to selling your services, it can be challenging to know if you’re getting it right, or if you’re inadvertently sabotaging yourself somehow. In this episode, I’m unpacking nine things I see service providers getting wrong, and we’re going to talk about how to fix them. Get the inside scoop right here: https://smallbusinessboss.co/sales…
 
If you’re anything like me, when you look at other people running a successful business, you want to know *exactly* what they’ve done to get where they are. And the truth is, while everyone is unique and each agency has its own flavor, there ARE some things that are universal when it comes to building a thriving business.I like to call these The Fi…
 
This has been the longest year ever. Am I right? And it’s because my well-orchestrated plan was thrown out the window, and there’s been a lot of adjusting along the way. As part of our agency model series on the BS-Free Service Business show, I’m taking you behind-the-scenes of my agency, Scoop Studios. I share the nitty-gritty on revenue growth, t…
 
Have you ever looked around at some of the other businesses in the online business industry and thought “that seems shady as hell”? Or, have you ever wondered how some of the people in this industry manage to fly under the radar while operating with an “anything goes” attitude? That’s why I decided it was time to go deep into the underbelly of the …
 
Ever looked at an agency owner who seems to have it all together and wondered what exactly goes on behind the scenes? Me too. (Yes, I run an agency, but that doesn’t mean I’ve got every single thing perfectly figured out!). For this episode I’m thrilled to bring you an agency behind-the-scenes episode with Tasha Booth, Founder and CEO of the Launch…
 
Burnout isn’t inevitable when you run a service business, no matter what people want you to believe. In this episode we’re talking about why working with clients isn’t a recipe for burnout and five strategies for avoiding burnout in your service business. Get the inside scoop right here: https://smallbusinessboss.co/avoiding-burnout/…
 
As bosses, many of us worry we’re missing something as we build our businesses, so the idea of a specific way to do things can be incredibly appealing. Which is why in this episode and blog post, I’m walking you through the BS-Free Service Business Foundations Framework, and true to its name, it’s going to free you from a whole lotta busywork and B…
 
Masterminds are often seen as a must-have for business owners, but should we believe the hype about what they can really do for us? In this episode and blog post, I’m doing a deep dive into the good, the bad and the ugly of masterminds. Get the inside scoop right here: https://smallbusinessboss.co/benefits-of-mastermind-groups/…
 
As the saying goes, you need to spend money to make money, but is that really true? My take is that sometimes it is and other times we’d be better served by closing our wallets. In this episode, I’m sharing nine questions you need to ask before you invest in anything. Get the inside scoop right here: https://smallbusinessboss.co/before-you-invest/…
 
With the rise of social media, we’ve also seen the emergence of influencers. Now, literally anyone with the right talent or skills can build a platform and reach an audience of thousands or even millions. On this episode of the BS-Free Service Business Show, we’re looking at everything you need to know about celebrity entrepreneurs, their problemat…
 
Fall is coming up quickly, and if your business is anything like mine, it’s GO time for new business opportunities. On this episode of the BS-Free Service Business Show, we’re doing a refresher on referrals, including everything you need to know. Get the inside scoop right here: https://smallbusinessboss.co/referrals/…
 
If you’re listening to this podcast you’re either tired of the hype in the business world about growing your business, or you’re looking for ways to grow in a healthy, sustainable way. Or maybe a bit of both. On this episode of the BS-Free Service Business Show, I’m tackling how to scale your service business without the hype or BS. Get the inside …
 
No matter how digitized your business is (or isn’t), 2020 has made one thing clear, the future of our businesses relies on our ability to use the internet for everything from our processes to our client prospecting. On this episode of the BS-Free Service Business Show, I sit down with author and digital marketer Avery Swartz to chat about building …
 
It's not exactly a secret that here in the digital world, potential clients have the ability to look at ALL their options before choosing a service provider. Knowing what your competition is up to isn't about playing the "who does it better?" game or declaring them your arch nemesis. (And yes, I KNOW some of you have one!) It's about understanding …
 
You may (or may not) have noticed that starting today, the Small Business Boss podcast has a new name. We’re now the BS-Free Service Business show. If you’re wondering why, it’s because as a brand over the last three years, we’ve evolved in a big way. While Small Business Boss will continue to be the overall brand, the podcast needed to be more spe…
 
As a mentor, I answer a lot of the same questions from my clients and community. And spoiler alert, most of them are about money. In this episode of the Small Business Boss podcast, I’m sharing the seven most frequently asked questions I get. Get the inside scoop: https://smallbusinessboss.co/frequently-asked-questions/…
 
My best learning opportunities have always come from seeing how other people do things. You know, the real nitty gritty of what they’re doing, and not the shiny social media version. On this episode of the Small Business Boss podcast, I'm sharing a deep dive that examines how I really spend my time. Get the inside scoop right here: https://smallbus…
 
It’s been a while since I’ve done a behind-the-scenes, so in this episode of the Small Business Boss podcast, we’re taking a look at the first half of 2020. The wins, the lessons and some real talk about where I’m really at in this epically strange year. Get the inside scoop right here: https://smallbusinessboss.co/behind-the-scenes/…
 
Want to build a BS-free service business? Then you’re definitely going to want to listen to this episode! In this episode of the Small Business Boss podcast, I deconstruct some of the external BS that gets in the way. From pricing to online influencers to client relationships, we’re diving into it all. Get the inside scoop right here: https://small…
 
When it comes to building a business, there’s a complete list of things that can stand in your way. But the ones we least expect tend to be the internally-driven ones, you know, the BS stories, ideas and beliefs we have that can keep us stuck and hold us back from what we truly want. In this episode, we’re unpacking that internal BS in detail. Get …
 
Does your business feel simple? Does it feel sustainable? Or are you on a hamster wheel where you’re working too hard or like there are a lot of things standing between you and your goals? In this episode, we’re going to talk about how to build a BS-free business in three specific ways, and they may surprise you. Get the inside scoop right here: ht…
 
Do you feel stuck as you’re not sure what the future of your business looks like? In this episode, we’re talking about finding clients and making money in a period where business is anything but usual. Get the inside scoop right here: https://smallbusinessboss.co/business-as-unus…-finding-clients/
 
The month of May is always significant in my business, and this year is no different as I celebrate a big milestone - 15 years of being my own boss. In the last episode, I shared my first eight lessons, so if you’ve not listened to that, go back and have a listen listen. Now, we'll pick up where we left off and dive into number nine. Get the inside…
 
You’re helping me celebrate a milestone in my business, 15 years of being my own boss. And there’s nothing like an anniversary to make you reflect on how far you’ve come. In this episode, I’m sharing 15 insights from my 15 years of being a small business boss. This week I'm sharing the first 8 episodes, and next week I'll share 7 more. Get the insi…
 
It’s springtime, and for many of us, that means we’d normally be busy cleaning all the things. And if you’re finding your business is a little slower than usual right now, it’s the perfect time to work ON your business. Spring cleaning your biz is like cleaning your house. It’s best to have a plan before you start pulling everything apart so you do…
 
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