最佳Management Consulting播客 (2024)

1
732: From Harvard Engineer to Inc. 5000 CEO: David G. Ewing on How to Build a Successful Business 52:01

4h ago52:01

52:01

Welcome to an interview with the innovative CEO of Motiv, David G. Ewing where we speak about entrepreneurial resilience and customer experience innovation. In this episode, David shares his journey from early struggles during the 2000 tech recession to building a successful Oracle partnership that transformed his business. He candidly discusses ov…

1
Medical Billing Advertising - Is TikTok Right for Your Business? 5:39

1d ago5:39

5:39

TikTok and other media platforms like Discord are really hot. Everyone is on them, right? Is advertising for medical billing on new media platforms a good call for your business? Listen to find out specifically about TikTok, but more broadly how we think about evaluating particular channels and media.…

1
The Coaching Consulting Connection 27:55

6d ago27:55

27:55

In this episode, co-hosts Ashka Wirk, CMC and James Grieve, CMC chat with Heidi Hamilton about the important connection between coaching and consulting. CMC-Canada’s new Affinity Partnership with Erickson Coaching International offers substantial discounts on Erickson programs to our members and this episode highlights how coaching and consulting c…

1
731: 10 Shifts from Leadership to Teamship (with Keith Ferrazzi) 39:14

2d ago39:14

39:14

Welcome to an interview with an entrepreneur and global thought leader in high-performing teams and Chairman of Ferrazzi Greenlight and its Research Institute, Keith Ferrazzi. In this episode, Keith takes us through his inspiring journey from a challenging childhood in a poor immigrant family to becoming a global leader in relationship-building and…

1
Buying Medical Billing Leads - Numbers Deep Dive 9:36

6d ago9:36

9:36

Part 3 of 3 part series on buying medical billing leads. In prior episodes we discussed whether this is a good medical billing marketing strategy, then top tips for improving your results if you are going to do it, and this episode is a deep dive into the numbers. CAC, ROI, CLV, and more.

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730: Steps to Becoming a Fractional C-Suite Executive (with Sara Daw) 42:57

3d ago42:57

42:57

Welcome to an interview with the author of Strategy and Leadership as Service, Sara Daw. Her new book provides businesses with access to the complete range of functional, emotional, and collective intelligence at the C-suite level by moving their positions from the “pay-roll” to an “access-role.” In this episode, Sara discussed strategies for advan…

1
What Is The Best Channel for Medical Billing Marketing? 9:35

8d ago9:35

9:35

I frequently get this question. In this podcast we'll dive into what is the "best" channel and what criteria are involved in determining the "best".

1
729: INSEAD Professor on Rethinking Your Growth Logic with Triple Fit Strategy (with Christoph Senn) 48:58

9d ago48:58

48:58

Welcome to an interview with the coauthor of Triple Fit Strategy: How to Build Lasting Customer Relationships and Boost Growth, Christoph Senn. In this episode, Christoph introduces us to the concept of the "Triple Fit Strategy," a groundbreaking approach to strategy and sales with the power to transform businesses. It replaces the traditional sing…

1
Why Isn't Medical Billing Automation Taking Over? 8:23

13d ago8:23

8:23

Talk about technology, automation, and AI is everywhere in the medical billing industry, including around half the presentations at the HBMA this year. So why hasn't it taken over? Why are so few companies doing it and even then for such a small percent of the processes? Listen to find out, which should lead you to your solution.…

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728: More Effective Leadership Through Conversations (with Topaz Adizes) 47:09

14d ago47:09

47:09

Welcome to an interview with the author of 12 Questions for Love: A Guide to Intimate Conversations and Deeper Relationships, Topaz Adizes. Topaz After a decade of exploring human connections through 1,200+ conversations in his Emmy Award-winning experience design studio, Topaz Adizes founder of The Skin Deep, popular on TikTok (1.2M) and Youtube (…

1
Buying Medical Billing Leads - 5 Tips to Succeed 8:42

15d ago8:42

8:42

In another podcast we have discussed why buying medical billing leads may not be the marketing strategy slam dunk people think it is. But if you are going to do it, we'll give you the top 5 tips to succeed doing it (or at least significantly improve your results).

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727: Mathematician's Proven Plan for Saving Hospitals, Lives, and Billions of Dollars (with Eugene Litvak) 47:00

16d ago47:00

47:00

Welcome to an interview with healthcare visionary, Eugene Litvak. In this episode, Eugene discussed the challenges in global hospital management, highlighting overcrowded emergency departments, nursing shortages, rising healthcare costs, and mismanaged surgery schedules leading to delays and increased mortality. Eugene discussed ways to improve the…

1
Improve Trade Show ROI - Top 10 Actionable Tips 13:41

20d ago13:41

13:41

In one of our other podcasts we suggested exhibiting at trade shows may not be the best medical billing marketing strategy. But if you're going to do it, here are the top 10 tips on how to dramatically improve your lead generation rate and ROI.

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726: The Mindshift Tomorrow's Leaders Need Today (with World-Renowned Futurist, Brian Solis) 49:09

21d ago49:09

49:09

Welcome to an interview with the author of Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, Brian Solis. In this episode, Brian discusses the concept of 'Mindshift'—moving beyond industrial-era, business-as-usual mindsets to become a visionary for a future that has yet to emerge. He also explores the importance of a beginn…

1
Make Your Voice Heard - Vote! 1:25

22d ago1:25

1:25

A message for those of you in the US...Today is election day.

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725: Customer Strategy in the Age of AI (with Mark Abraham, BCG’s Personalization Lead) 55:34

23d ago55:34

55:34

Welcome to an interview with the coauthor of the book Personalized: Customer Strategy in the Age of AI, Mark Abraham. In this episode, we explore the rise of personalization through digital tools and AI, and how companies and organizations are leveraging it to build connections and engage with their customers. We discuss companies that excel in thi…

1
Is AI Good at Medical Billing Marketing Strategy? 8:13

27d ago8:13

8:13

Gen AI and ChatGPT are getting tons of attention. How good is AI at doing medical billing marketing strategy? We test it and see how it performs and make suggestions.

1
724: The Future of AI and Personalization (with David C. Edelman, HBS Lecturer and Former Fortune 50 CMO) 42:54

29d ago42:54

42:54

Welcome to an interview with the co-author of the book Personalized: Customer Strategy in the Age of AI, David C. Edelman. This book is a playbook for delivering true personalization at scale that will help executives learn how to put personalization at the center of their strategy and accelerate growth. BCG's Mark Abraham and HBS's David C. Edelma…

1
Buying Medical Billing Leads - A Good Marketing Strategy? 6:32

29d ago6:32

6:32

Many companies buy medical billing leads, or at least have considered it. The question is whether this is a good marketing strategy. We'll explore the pluses and minues.

1
723: Living a Fulfilled Life (with Ex Google Executive, Megan Hellerer) 54:16

1M ago54:16

54:16

Welcome to an interview with the author Directional Living: A Transformational Guide to Fulfillment in Work and Life, Megan Hellerer. In this episode, Megan shares her experience as an executive at Google and how she realized the misalignment in her career path, which led to physical and mental health issues. She also discusses how she navigated th…

1
Medical Billing Companies are Rarely Good at Marketing or Sales 7:08

1M ago7:08

7:08

People think medical billing marketing and sales are difficult, but your competition is terrible at this. The reality is it isn't that tough and in this episode I share a story that illustrates why I think most medical billing marketing stinks.

1
722: The Playbook for Winning the Status Game (with Alison Fragale, Distinguished Scholar of Organizational Behavior) 47:29

1M ago47:29

47:29

Welcome to an interview with the author of Likeable Badass: How Women Get the Success They Deserve, Alison Fragale. In her book, Alison addresses the recurring questions from high powered and early career women alike: How do women thread the needle of kindness and competence in the workplace? How can women earn credit for their accomplishments, neg…

1
721: Leadership and Self-Deception (with Arbinger Managing Partner, Mitch Warner) 54:56

1M ago54:56

54:56

Welcome to an interview with Mitch Warner, a bestselling author and Arbinger managing partner. In this episode, we dive deep into the critical topic of self-deception and its profound impact on leadership and personal effectiveness. Mitch shares powerful insights on how self-deception can undermine our relationships and professional success, often …

1
Why Targeting Marketing is So Hard for Medical Billing Companies 7:21

1M ago7:21

7:21

We did a prior podcast on the benefits of targeted medical billing marketing. For most, this becomes a "duh!" moment after thinking about the pluses and minuses. Then why are so few billing companies doing it and why do some even after hearing the rationale continue to shotgun the market unsuccessfully?…

1
720: How to "Think Like Amazon" (with John Rossman) 43:54

1M ago43:54

43:54

Welcome to an interview with a seasoned business strategist and operator respected for his pivotal role in Amazon’s early days, John Rossman. In John’s book, Think Like Amazon, he provides 50 ½ answers drawn from his experience as an Amazon executive―and shows today’s business leaders how to think like Amazon, strategize like Bezos, and beat the co…

1
Don't Update Your Website - Sound Crazy? 4:33

1M ago4:33

4:33

When should you update your website or create a new website? If you're thinking about medical billing marketing strategies, will a better website increase your sales? Listen to find out.

1
719: Entrepreneurship Through Acquisition (with HBS Professors and 'Think Big, Buy Small' Hosts Richard Ruback and Royce Yudkoff) 56:46

1M ago56:46

56:46

Welcome to an interview with Richard Ruback and Royce Yudkoff, HBS professors and the hosts of 'Think Big, Buy Small' podcast. In this episode, we discuss current market trends related to entrepreneurship through acquisition. We also touch on the demographic trend of baby boomers retiring and needing to sell their businesses, and its impact on buyi…

1
Should Your Medical Billing Business Hire a Salesperson? 5:46

2M ago5:46

5:46

You want to grow your medical billing company. When people think grow they think sales, when they think sales they think salesperson. Is this the right approach for your business? Listen to find out our thoughts.

1
718: From a $3,000 investment into nearly $1 billion in lifetime sales (with Brian Gottlieb) 38:40

2M ago38:40

38:40

Welcome to an interview with the author of Beyond the Hammer: A Fresh Approach to Leadership, Culture, and Building High Performance Teams, Brian Gottlieb. In his book, Brian shares his straightforward business ideology of having a clear strategy, inspiring teams, providing best-in-class training, using metrics for empowerment, and executing with c…

1
Billing Companies, Automation, and AI - Are They Overstating Their Capabilities? 7:02

2M ago7:02

7:02

I recently attended the HBMA (healthcare billing management association) national conference and heard a bunch of billing companies talk about automation and AI. But how many are really experts in this? How many are really even deploying these technologies in any reasonable scale? Listen to find out.…

1
717: How to Lead Bigger (with Former CEO of AT&T Business, Anne Chow) 50:41

2M ago50:41

50:41

Welcome to an interview with the author of Lead Bigger: The Transformative Power of Inclusion, Anne Chow. In her book, Anne shows us how we can all learn to leverage inclusion far beyond DEI to elevate our work, workforce, and workplace. Lead Bigger offers a no-nonsense approach to leading outside of traditional parameters that challenges us all to…

1
Should Your Medical Billing Marketing Be Targeted? 4:11

2M ago4:11

4:11

Most medical billing companies take any and all comers, they are opportunistic and will do everything from family practice to pain management to ophthalmology. But is this a good idea from a marketing standpoint if you are trying to grow more quickly? Listen to find out our thoughts.

1
716: Democratizing Learning Using AI and Leadership With AI (with Marshall Goldsmith) 51:11

2M ago51:11

51:11

Welcome to an interview with Marshall Goldsmith, a world-renowned executive coach and leadership thinker. In this episode, Marshall offers invaluable advice for aspiring leaders and coaches, emphasizing the importance of maintaining an adult-to-adult relationship in coaching scenarios. His focus on measurable results has made him a trusted advisor …

1
715: Religion, politics, culture etc. (Case Interview & Management Consulting classics) 15:13

2M ago15:13

15:13

For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss religion, politics, culture, etc. When interviewing with a partner or associate from a different culture, it is very easy to say something which can offend a person. Our very own clients have said seemly innocent things only to have it blow up in their…

1
714: Do not read your interviewer (Case Interview & Management Consulting classics) 9:06

2M ago9:06

9:06

For this episode, let's revisit a Case Interview & Management Consulting classic where we discuss about the typical errors candidates make in trying to read too much into the behavior of interviewers: quiet, asking questions, rude, etc. One thing we always caution candidates is to be wary of assuming the friendly person likes them or that the unfri…

1
714: Math for English Majors (with Ben Orlin) 41:32

2M ago41:32

41:32

Welcome to an interview with Ben Orlin, a math teacher turned full-time writer who's on a mission to make mathematics engaging and accessible to all and the author of the book Math for English Majors: A Human Take on the Universal Language. In this episode, Ben offers insights into his teaching and writing journey, the challenges in teaching math, …

1
713: Please elaborate on a weakness, sample answer (Case Interview & Management Consulting classics) 12:43

2M ago12:43

12:43

In this series of podcasts we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main test of fit is in handling the cross-examination of your answer. Most candidates tend to be unprepared for that and we urge you to …

1
712: Why are you interested in this office, sample answer (Case Interview & Management Consulting classics) 11:46

2M ago11:46

11:46

In this series of podcasts we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main test of fit is in handling the cross-examination of your answer. Most candidates tend to be unprepared for that and we urge you to …

1
Medical Billing Company Branding - Good Idea? 4:43

3M ago4:43

4:43

Does your medical billing business need branding? Should you invest in this? I've heard many billing companies tell me they want to be seen by their clients and prospective clients and that this is really important. But is it? We'll dive into what this really means and the benefits and costs of branding.…

1
711: Talk me through your resume, sample answer (Case Interview & Management Consulting classics) 14:37

3M ago14:37

14:37

In this series of podcasts we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main test of fit is in handling the cross-examination of your answer. Most candidates tend to be unprepared for that and we urge you to …

1
710: Talk about a leadership example, sample answer (Case Interview & Management Consulting classics) 21:52

3M ago21:52

21:52

In this series of podcasts we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main test of fit is in handling the cross-examination of your answer. Most candidates tend to be unprepared for that and we urge you to …

1
709: Discuss your analytic skills, sample answer (Case Interview & Management Consulting classics) 9:45

3M ago9:45

9:45

In this series of podcasts we look at each of the typical McKinsey/BCG FIT/PEI questions and provide a typical answer. Note, that while replicating this approach and standard will help you, we caution you that the main test of fit is in handling the cross-examination of your answer. Most candidates tend to be unprepared for that and we urge you to …

1
708: Building a business and professional brand from the ground up (with 3.4 million followers minister, Dr. Sam Adeyemi) 53:19

3M ago53:19

53:19

Welcome to an interview with Dr. Sam Adeyemi (Ah Day yeh me), a global speaker, strategic leadership expert, minister, and author who has influenced millions of people on success and leadership through radio, television, conferences, and information products for more than 25 years. Atlanta-based Dr. Sam Adeyemi leads leaders. He shifts mindsets to …

1
How Smart is Generative AI - an RCM Case Study 8:03

3M ago8:03

8:03

We decided to try and experiment and see how smart a generative AI (GAI) application is. In part because this is a hot topic and we get asked about it frequently, we thought it would be fun to test. We asked a LLM/GAI application whether you need generative AI at this point in RCM or even what would be good applications of it. The answer will aston…

1
Should RCM Exhibit at Clinical Conferences? 3:50

3M ago3:50

3:50

Most medical billing marketing starts with exhibiting at trade shows. But is this a good investment for your medical billing business? We'll explore the pluses and minuses and give you the answer.

1
707: How Family Ghosts End Up in the Executive Suite (with MIT Professor Deborah Ancona) 48:26

3M ago48:26

48:26

Welcome to an interview with Deborah Ancona, a professor at the Massachusetts Institute of Technology's Sloan School of Management. In this episode, we explore "family ghosts," a rarely discussed topic that significantly impacts professional growth, behavior, and attitudes toward work. We discuss how to achieve your greatest potential as a leader b…

1
706: How to overcome career frustrations (with New York University’s Dr. Tessa West) 1:01:23

3M ago1:01:23

1:01:23

Welcome to an interview with the author of Job Therapy: Finding Work That Works for You, Dr. Tessa West. In her book, Dr. Tessa West helps you figure out the real reason you’re unhappy and shows you how to find a new position in which you’ll thrive, whether in a different role, company, or new industry altogether. Dr. Tessa West is Professor of Psy…

1
705: What is Business Judgement (Case Interview & Management Consulting classics) 10:02

3M ago10:02

10:02

You cannot and will not improve your case skills from practicing case alone. "Case skills" refers to a variety of skills including body language, communication and especially business judgement. Business judgement effectively means your ability to make reasonable guesses/inferences in business situations. That largely comes from being well read. Th…

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704: Important Case Guidance (Case Interview & Management Consulting classics) 11:33

3M ago11:33

11:33

In our ongoing series of podcasts, we again introduce new advice about case interviews or sometimes view an old topic in a different manner. The objective of these podcasts is to explain concepts like MECE, 80/20, brainstorming, hypotheses etc in different ways so that as many listeners as possible will understand these concepts. We have seen some …

1
ChatGPT, Generative AI, and RCM 5:59

3M ago5:59

5:59

Is generative AI something you should jump into right now? Where is it applicable to RCM? Where could your technology focus be right now to get the most ROI?

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