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The Cisco Podcast Network is a collective of podcasts from across Cisco spanning technology to culture and everything in between. Hear from Cisco customers, partners, and Cisco insiders on the topics that matter most to you. Email us with your feedback and suggestions. Discover your favorite playlists today!
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B sits down with Denise Lee, Cisco’s VP Engineering Sustainability Office, for a great chat on a wide range of sustainability topics, from circular design to embedding sustainability principles into business practices to achieving overall sustainability goals. This is also a great conversation for anyone looking to explore the diversity within sust…
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With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking extra care to make sure that their systems can handle a spike in traffic due to a potential last-minute rush of filings. Tune in to hear The Internet Report hosts discuss how IT teams can navigate majo…
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In this episode, host Brandon Copeland is joined by Tanner Bechtel, Global Leader of Partner Solutions at ThousandEyes, where they deep dive into the intricacies of building a successful practice. From the initial conversations within your organization, to mitigating roadblocks along the way, this episode is packed with advice to ensure your succes…
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In today’s episode, Scott Schell talks with Steve Dock from CX Partner Marketing to get a glimpse behind the scenes of the intensive, yet minimally disruptive rebrand efforts for the CX Partner Framework content and learning resources. For access to Blackbelt Trainings, please visit https://ebooks.cisco.com/story/your-cx-service-strategy/.…
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The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relationships as well as third-party providers, introducing layers of abstraction for operations teams to keep track of. Managing this complex ecosystem can be challenging. Unexpected issues may arise from se…
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“Organizations are increasingly aware that they may not be as prepared as they should be for cyber incidents and are starting to understand the potential financial impact of downtime.”This was an eye-opening discussion with two of the best! Check out this awesome conversation with Randall and Larry, who joined From the Field to chat about importanc…
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In this episode, hosts Eric and Val engage in a conversation with Karina Loor, a US Navy Surface Warfare Officer Veteran and Partner Account Manager at Cisco Systems. Karina's journey unfolds as she recounts her remarkable life story, beginning as an immigrant from Ecuador and navigating her way into the military. The narrative expands to her exper…
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In this episode, hosts Eric and Nicole welcome Valerie Bennett, a multi-faceted individual with a background as a surfer, technologist, and US Marine. Valerie shares her compelling journey, recounting her transition from the Marine Corps into technology. The conversation delves into the valuable lessons she has learned throughout this transformativ…
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AB welcomes Adele Trombetta, Cisco’s SVP and GM, Cisco CX EMEA, for a fun and spirited conversation on her passion for technology and her mission to create an extensive inclusive culture program in EMEA. From her days as a young mechanical engineer to her current role as a CX leader at Cisco, Adele’s story is a perfect example of how even in an ind…
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Over a two-day period this past week, major social media platforms—Meta’s Facebook and Instagram, LinkedIn, and Discord—all experienced disruptions. In the same timeframe, Comcast was also impacted by an outage that affected access to specific services and applications.Meta experienced issues with its log-in process, Discord navigated unexpectedly …
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This episode unveils the compelling journey of Nadine Fakhoury, an engineering leader whose path was shaped by resilience, curiosity, and a series of bold moves. Coming from a vastly different cultural background, she faced and overcame significant challenges, demonstrating the profound impact of adapting to new environments and embracing change. H…
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In this episode, host Brandon Copeland and co-host Craig Vario are joined by Tony Finn, Director of EMEA Channel Sales at ThousandEyes, where they disect all that happened at Cisco Live EMEA 2024 where ThousandEyes had their biggest channel presence to date.Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join …
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Today we're diving into a topic at the forefront of global innovation—sustainability in business. In this episode, we're honored to have two distinguished guests. Joining us is Cisco's Chief Sustainability Officer, Mary de Wysocki, whose vision and leadership are driving Cisco and its partners and customers towards a greener future. Interviewing Ma…
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Welcome to this week's episode of Line of Departure, where Eric and Ben dive deep with Morgan Mann, from his time serving in the Marine Corps to his current role as Vice President of Transformation at Cisco.In this episode, Morgan chats with us about his passions for the outdoors, family, national security issues, along with the challenges and oppo…
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Load is a fundamental but, at times, challenging variable for networks and operations teams to handle. In the past few weeks, ThousandEyes saw various load-related problems impact organizations including Google Cloud, Front, several Australian banks, and Minnesota State University Moorhead.Tune in to learn more about what happened during these inci…
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In this episode, Steven Janssens takes us through his most memorable Collaboration mysteries.In one story, Steven is faced with random Webex endpoints disconnecting with no other logs than "user disconnected session" but the user swears they didn't disconnect. Is there a ghost involved ?The other story involves latency troubleshooting in peak hours…
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We continue our conversation around skills with this new episode about the lifelong learning mindset. Hear from Koen Bastiaens - VP at Cisco CX EMEA North, Kaja Siwacka – Finance Manager, and Piotr Jarzynka – Principal Architect, about their lifelong learning journeys and tips & tricks to keep growing.Did you miss the previous episode? Catch the po…
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The concept of cyber resiliency for businesses is not entirely new, but its prominence has grown significantly in recent years, partly due to high-profile, high-visibility breaches. Unfortunately, cyber-attacks are inevitable, so it’s imperative that businesses focus on preparing for and surviving breaches. To do so, security needs to be prioritize…
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In this episode, we embark on a journey of discovery and collaboration, led by Eric Templeton and Ben Davis, as they introduce us to a remarkable individual, Marcus Moffett. Marcus, the Vice President of America's Sales Engineering for Cisco and a proud Air Force veteran, brings a wealth of experience and passion to the table.As Marcus shares his b…
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AB sits down with his friend and colleague Classye James to talk about the challenging shift many athletes face when moving from their sports careers to positions in the business sector. Serving as a DEI (Diversity, Equity, and Inclusion) Events & Activations Business Leader at Cisco, Classye is committed to developing tools that enable former athl…
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In today's episode, we bring together a dynamic group of cybersecurity enthusiasts, Andro Dio and Jeremy Hagerman, who not only excel in their profession but also bring a wealth of diverse interests and experiences to the table.Join us as we explore Andro and Jeremy’s burning passion for cybersecurity, fueled by a genuine desire to protect and empo…
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🎙️ Welcome to the latest episode of "From the Field”In today's riveting discussion, we dive deep into the intersection of personal journeys and the ever-evolving landscape of cybersecurity. Strap in as we explore personal experiences, passion for safeguarding the digital realm, and the relentless pursuit of knowledge.Our dynamic participants bring …
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Scott Schell meets with one of our larger EMEA Partners, ATEA. Kathrine Forsberg, the Country Manager for Denmark, discusses how ATEA worked with Cisco to grow their CX practice. They also talk about the importance of sustainability, especially in European countries.由Cisco
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When outages happen, it’s what you do next that matters. It’s important to have a backup plan in place that you can quickly activate to minimize the impact of an incident.Over the past two weeks, companies initiated a range of resiliency actions, including asking customers to use alternate authentication methods (or to avoid logging out of a servic…
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This episode features Isabella Yani, Cisco’s Chief of Staff to Jeff Sharritts, Executive Vice President and Chief Customer and Partner Officer. With over 18 years of experience at Cisco, Isabella brings extensive leadership expertise in customer-facing, partner-facing sales, and strategic planning across all customer segments, industries, and partn…
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Mike McPhee has been with Cisco for over 10 years and is part of the global security sales organization. He works with a variety of verticals, including healthcare, manufacturing, retail, hospitality, financials, and insurance. Mike finds excitement in the ever-changing nature of cybersecurity and enjoys solving puzzles and putting pieces together …
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Introducing Cisco Podcast Network's newest edition! In each episode, we unravel the fabric of success, from personal stories and firsthand experiences. Elevate your strategic game by tuning in to stay not only informed but steps ahead of market shifts. Our conversations offer a unique blend of cutting-edge tech developments, economic drivers, and m…
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Cisco Live inspires technology innovators worldwide through large-scale in-person and digital events and on-demand education. Cisco Live is the premier destination for Cisco customers and partners to gain knowledge and build community. In this episode, our host, Shaun Roberts, along with Raymond Janse van Rensburg, Vice President, Specialists and S…
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The ThousandEyes Internet Intelligence team joins us from Cisco Live in Amsterdam, talking about a major theme from the event—security.Tune in to hear their thoughts on how visibility can help companies in their security efforts, the sovereignty of data in flight, and why you don’t have to choose between security and performance.———CHAPTERS00:00 In…
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In this episode, host Brandon Copeland is joined by ThousandEyes' Partner Sintrex. CEO Emile Biagio and Portfolio Manager Rudolf de Wet discuss the value ThousandEyes has brought to their customers, and delve into the integration that won Sintrex the ThousandEyes 2024 Digital Business Assurance Integration Partner of the Year EMEA award.Check out t…
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What happened during the recent Microsoft Teams and Azure disruptions? Go under the hood of these incidents and also explore other recent disruptions in this week’s Pulse Update.CHAPTERS- 01:03 Network issue leads to Microsoft Teams service disruption- 04:09 Azure Resource Manager exhausts capacity, causing service issues- 06:20 Oracle Cloud experi…
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In the inaugural episode of this podcast, hosts Eric and Ben engage in a comprehensive discussion that spans various aspects of Ben's life journey. The conversation begins with insights into Ben's upbringing and the pivotal decision to become a Navy SEAL, leading to a decade of active duty and multiple combat deployments. The focus then shifts to t…
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Welcome to Line of Departure, power-packed interviews that take you on an unfiltered journey into the lives of veterans in tech who have not only served their country but have also conquered the corporate world of business and technology. In these concise conversations, we cut through the noise, and uncover the untold stories that have shaped their…
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In this episode, host Brandon Copeland is joined by ThousandEyes Partner Ikusi. Ikusi Product Manager Diana Mendez Hernandez and ThousandEyes Channel Account Manager Alfonso Valencia discuss the creation of Ikusi Intelligence, how ThousandEyes has been integrated into their solution, and the value it has brought to their customers in the financial …
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Welcome to Episode #6 of the newly renamed Solutions Engineering Unleashed Podcast - a change reflecting our Cisco Solutions Engineers' invaluable contribution to our customers' success. This episode delves deep into crafting and nurturing your personal brand. Our guests, Kori Younger and Darby Zero from Cisco's US Public Sector SE team and Amy Rya…
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What caused recent dips in performance for OpenAI’s ChatGPT? Tune in to hear The Internet Report team unpack this and other recent disruptions, including a hack that led to an outage at the Spanish branch of the Orange mobile network, and a blip for customers of the cloud services provider DigitalOcean.They’ll also cover the outage trends they’re s…
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AB kicks off 2024 with a fun episode featuring Nick Biasini, Head of Outreach, Cisco Talos. This is a great conversation that highlights some of the top cyber threats from 2023, while looking to what the trends in cybersecurity may be in 2024, from AI to ransomware to social engineering, and more. AB also presses Nick on his passion and commitment …
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As they launch into 2024, organizations are facing a different outage landscape than they had at the start of 2023. The past year saw increases in cloud service provider (CSP) outages, application outages, and the percentage of U.S.-centric outages—all of which point to an evolution in the way outages happen and the need for different strategies to…
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