Cisco Podcast Network

Matt Brady from Cisco discusses how Partners provide exceptional customer value when delivering on business outcomes.由Cisco

When it comes to battling cybersecurity attackers, Lurene Grenier is all about offense. As Director of Security Architecture at Cisco Talos, she has spent her career analyzing state-sponsored actor trends, writing detection to block those threat actors, and in general, educating users and administrators on how to deploy the most robust security sol…

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applicatio…

What is sponsorship, and how does it benefit careers? Find out in the latest CX EMEA Unplugged podcast with Phil Wolfenden, Pablo Gabriel Steiner and Aleksandra Dargiel. In this candid conversation, they share their experiences as sponsors & sponsees and some tips for building a successful sponsorship.*https://hbr.org/2022/02/20-of-white-employees-…

In the past two episodes, Cisco TAC Engineers and Technical Leaders from the Cisco APJC and AMER Regions shared a brief glimpse of a Cisco TAC Engineer role. Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Senior TAC Engineer, Indraj…

Nicole Dziedzic shares how Ingram Micro is serving as an extension of the Partners and helping customers achieve business outcomes through its CARE program. To learn more, visit our success story page at https://www.cisco.com/c/m/en_us/customer-experience/success-stories/partner/ingram-micro.html由Cisco

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applicatio…

In this month's episode, join us for a candid conversation with Masoud Douzan, CEO of JIBB. Get to know his story, how he founded JIBB, and why the hybrid whiteboard makes collaboration better together with Webex.由Cisco

Scott Schell and John Stone from Cisco discuss how to leverage the digital experience through our Partners to enhanced customer success.由Cisco

In this month's episode, get to know Daniel Hackl, Director of Partnerships & Ecosystem, as he discusses Zello's push-to-talk technology, how Webex customers can take advantage of Zello's powerful communication tool, and why it is an exciting partnership to watch, along with Cisco co-hosts Travis Angle, Taryn Montero, and Abi Fagiri.…

In this episode, Rhiannon and Debi are joined by Kristen Don, a Senior Communities Operation Manager at Uber, and speak on how communication touches all aspects of business, how to tailor the way you communicate within different cultures, and self-awareness for conflict management. Stay tuned until the end for a special outro from Cisco’s Programme…

In this bonus episode, Rhiannon and Louise are joined by Yasmin Chowdhary, the UKI Apprenticeship Lead at Cisco, and consolidate all the previous soft skills explored throughout the series, discuss how they make an attractive employee in the STEM industry, and the attitude shift towards Early in Career and Career Changers.Stay tuned until the end f…

In this episode, Rhiannon is joined by her two own role models, Co-Founder of The Amplified Group Vicky Reddington, and Global Partnerships Manager at Thought Machine Katarzyna Sotek, and discuss whether you need to be a certain age to be a role model, the vitality of reverse mentoring, and how to approach someone to be your mentor.Stay tuned until…

In this episode, Rhiannon and Louise are joined by Kirstie Ayres, Head of Go to Market SE UK at Samsung, and deconstruct the nuances between inclusion vs. diversity, how products are designed and tested across multiple groups to ensure usability for all, and how to consciously practice inclusion every day. Stay tuned until the end for a special out…

In this episode, Rhiannon and Debi are joined by Alexandra Foster, a Director of Division X at BT, and discuss carving out time to find your differentiators, how to speak up about your accomplishments, and defining metrics of success. Stay tuned until the end for a special outro from Cisco’s Managing Director for Commercial Business UKI Tony Gribbe…

In this episode, Rhiannon and Elizabeth are joined by Delfina Grossi, a Cross-Deal Manager at Google and Co-Founder of Women@Tech, discuss ensuring phycological safety in your team, the core pillars of leadership, and knowing when to step up or back as a leader. Stay tuned until the end for a special outro from Cisco’s VP of EMEA Virtual Sales Kim …

In this episode, Rhiannon and Louise are joined by Filoni Dani, a newly graduated Degree Apprentice at KPMG, and discuss thinking like an entrepreneur, the fear of rejection, being comfortable with failing, and myth busting what being an entrepreneur really means.Stay tuned until the end for a special outro from Cisco’s General Manager of CPaaS Div…

In this episode, Rhiannon and Debi are joined by Femina Sanghvi, a Human Centred Change Director at Salesforce, and look at where the definition of strategy comes from, the optimal ways and frameworks to use to reach your goals, and why strategic thinking is important in all aspects of your life. Stay tuned until the end for a special outro from Ci…

In this episode, Rhiannon and Elizabeth are joined by Sophie Corden, a Global Campaign Manager at Colt Technology Services, and talk around why social impact is so important to the STEM industry, how you can find social issues you’re passionate about, and how you can develop other skills through volunteering.Stay tuned until the end for a special o…

In this episode, Rhiannon and Elizabeth are joined by Jenil Dani, a Finance Manager at Amazon, and discuss different approaches to creative problem solving, how it can change in every role, and how to understand and utilise your unique thinking style to work with others to find optimal solutions. Stay tuned until the end for a special outro from Ci…

In this episode, Rhiannon and Louise are joined by Cisco’s Head of Public Sector UKI, Adele Every, and explore together how being your authentic self can help you get over hurdles in tough times, making a great first impression in interviews, and how in the future of AI and automation our soft skills are what will set us apart.Stay tuned until the …

Although the term “automation” may sound like a buzzword in the tech industry, it’s actually nothing new – humans have been automating mundane or dangerous work for a very long time now. It’s the problems, technologies, and motivations that change.In the new episode of Not too Techie, I speak to Michael Kaemper, Sr. Director CX SP Architecture at C…

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applicatio…

As April is Earth Month, who better to have as a guest than Mary de Wysocki, Cisco's very own Chief Sustainability Officer. Mary sits down with AB to chat about her role in leading Cisco’s sustainability efforts and how we need to work together on a global level to create more sustainable and resilient communities.…

Owning a small or medium business brings with it many unique challenges – from choosing which manufacturer to go with for your technology needs all the way to how to continue to grow and scale your business. The shift to hybrid work magnified to this, creating a new layer of complexity to both managing a business as well as employee satisfaction an…

In this episode of the CX Partner Perspective Podcast, Alexandra Zagury and host Scott Schell talk about why managed services are the way customers want to consume technology today and how in the Age of the Partner, the partner is leading the way.由Cisco

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applicatio…

World Wide Technology is back for another podcast. This time, Scott talks with Laura Kuehner about the past, present and future of WWT's customer experience practice.由Cisco

In this month's Part 2 episode, Kevin Adamson sits down with Giles Adams and Steve Holmes and discuss why VQ Conference Manager is an exciting partnership to watch​ and other new updates由Cisco

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applicatio…

Sean McDonald from World Wide Technology joins Scott Schell to talk about their lifecycle practice and what that means for ongoing customer success.由Cisco

In this month’s episode, Rosie and Collette are joined by Stu Higgins, Head of Smart Cities and IoT at Cisco & Joe Dignan, Assoc Vice President and Head of IDC Government Insights Europe with a deep dive into Smart Cities 🏙️ and how Sustainability🌱 is driving decisions across business, politics and communities around the world → 🌍…

Scott Schell and Kevin Detsch discuss how ePlus began their Customer Experience journey and how they became Cisco's first certified North American Partner in the PLS-Support program.由Cisco

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applicatio…

Andrew Sage joins us for the eleventh episode of the Cisco Leadership Podcast. Andrew is a Global Vice President by day -- musician by night. He brings a fresh perspective on leadership through the lens of a musician. He emphasizes the true power of understanding a team, the impact of enrolling each individual towards a collective goal and the conc…

AB sits down with Tazin “Taz” Khan for an engaging, friendly chat around a variety of topics ranging from diversity of roles in cybersecurity to ethics and privacy to what it means to be resilient as a woman in the tech industry. Taz shares her transition from retail worker to cybersecurity specialist, and she gives great insight into what excites …

Welcome back to our channel! In the previous episode, you got a brief glimpse of the day in a life of a Cisco TAC Engineer. Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Cisco TAC Engineers, Cesar Lopez Zamarripa, Marco-Dane Raymon…

It’s been said that work is no longer somewhere you go, but something you do. Which means whether they're at the office or working from home, your team members have what they need to stay connected. But when everyone is collaborating from everywhere, how do you create the most human hybrid work experience possible that will stand the test of time? …

In this month's episode, join us for a fun conversation with Kevin Adamson and Stephen Milner, Founder and CSO at UMA and discuss hybrid work and smart workspaces with UMA​由Cisco

Ryan Kingston and Scott Schell discuss the value of Cisco's Distribution Partners and the impact Disti has on customers and partners.由Cisco

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applicatio…

Another Partner joins the podcast to talk about the customer experience. Deanna Davenport from ConvergeOne discusses their lifecycle practice with Scott Schell and the impact it's having on their business.由Cisco

At Cisco, Inclusion isn't just something we do - it's part of who we are. It's a business imperative to power an inclusive future for all.In celebration of Black History Month and all things Social Justice, AB sits down for a great chat with Brian Tippens, Cisco's SVP and Chief Social Impact Officer. A seasoned tech leader with a history of serving…

Cisco CX is committed to our Partners. In this podcast, Scott Schell is joined by Steve Robb from Trace3 who leads their Lifecycle Services team.由Cisco

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applicatio…

David Watkins from GDT chats about the current state of customer experience and what the future looks like for delivering customer success.由Cisco

Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applicatio…

In this month’s episode, Rosie and Collette are joined by Ishbell MacPhail, Country Leader for Cisco Scotland who shares her journey from growing up on a remote Scottish Island (with no internet or landline!) to a wide-spanning career in the tech world. 🙌 She offers some great insights for anyone looking to move into the technology sector with pers…

Listen to this episode of the Not Too Techie podcast with Adele Trombetta, Senior Vice President of Cisco CX EMEA, to find out what her 2022 highlights were, and what CX trends to look out for in 2023.由Cisco

In this month's episode, tune in to our newest Webex Ecosystem Partner, Clixie Media with Tim Moore and Kevin Adamson as they sit down and discuss Clixie's Interactive Media and Analytics Platform with Webex and why it is an exciting partnership to watch.​由Cisco