Manage series 3012119
由Player FM以及我们的用户群所搜索的Dr. Joseph A. Michelli — 版权由出版商所拥有，而不是Player FM，音频直接从出版商的伺服器串流. 点击订阅按钮以查看Player FM更新，或粘贴收取点链接到其他播客应用程序里。
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.