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SCCS-Podcast-The Art and Science of Call Center Success -Richard Blank from COSTA RICA'S CALL CENTER
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内容由RICHARD BLANK- TELEMARKETING TRAINER,OFFSHORE BPO & CEO COSTA RICA'S CALL CENTER, RICHARD BLANK- TELEMARKETING TRAINER, OFFSHORE BPO, and CEO COSTA RICA'S CALL CENTER提供。所有播客内容（包括剧集、图形和播客描述）均由 RICHARD BLANK- TELEMARKETING TRAINER,OFFSHORE BPO & CEO COSTA RICA'S CALL CENTER, RICHARD BLANK- TELEMARKETING TRAINER, OFFSHORE BPO, and CEO COSTA RICA'S CALL CENTER 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. Learn more about leadership, strong corporate culture, outsourcing, and becoming successful in the call center space. https://lnkd.in/gXuvGpBG
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