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Inside Quiptech with John Tobin: Leading with Innovation, Quality and Service
Manage episode 440979009 series 2982797
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Meet John Tobin, México Manager for Quiptech, as he shares insights on how their own "Made in Mexico" technology is not only winning prestigious awards but also creating local jobs and boosting the Mexican market. Hear about their cutting-edge microfine pitch stencil cleaning roll and the celebrated Stannol solder brand. John takes us through Quiptech's impressive journey from its roots in Ireland to its impactful expansions in Eastern Europe and México, showcasing how staying close to customers and offering exceptional service sets them apart globally.
John dives into the secrets behind Quiptech's outstanding customer support system, including their ISO 9000 certification and SAP system that streamline spare parts management. With an impressive team of service engineers across México and a centralized database, Quiptech ensures minimal machine downtime and maximum customer satisfaction. Learn how their focus on quality, performance, and automation not only meets but exceeds industry demands.
Like every episode of EMS@C-Level, this one was sponsored by global inspection leader Koh Young (https://www.kohyoung.com).
You can see video versions of all of the EMS@C-Level pods on our YouTube playlist.
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