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Episode 98 - The Culture Code with Author Clotaire Rapaille

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内容由Service MVP提供。所有播客内容(包括剧集、图形和播客描述)均由 Service MVP 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Welcome to the Service MVP Podcast, where America's Service Sales Coach, Joe Crisara, converses with Dr. Clotaire Rapaille , renowned author of "The Culture Code." Join us as Dr. Rapaille shares insights on understanding subconscious cultural triggers that influence behavior, and how they apply to blue-collar businesses like heating, air conditioning, and plumbing services.

Discover why the best service anticipates customer needs even before they arise, ensuring a smooth and worry-free experience. Dive into the concept of the reptilian brain, the primal force that governs decision-making and survival instincts, and learn how tapping into it can dramatically improve client relations.

This episode explores the vital importance of understanding and addressing your clients' priorities, establishing strong connections and trust. Dr.Rapaille offers thought-provoking perspectives on creating lasting customer loyalty and pushing the reptilian hot button to achieve sales success.

  continue reading

97集单集

Artwork
icon分享
 
Manage episode 457154067 series 3417471
内容由Service MVP提供。所有播客内容(包括剧集、图形和播客描述)均由 Service MVP 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品,您可以按照此处概述的流程进行操作https://zh.player.fm/legal

Welcome to the Service MVP Podcast, where America's Service Sales Coach, Joe Crisara, converses with Dr. Clotaire Rapaille , renowned author of "The Culture Code." Join us as Dr. Rapaille shares insights on understanding subconscious cultural triggers that influence behavior, and how they apply to blue-collar businesses like heating, air conditioning, and plumbing services.

Discover why the best service anticipates customer needs even before they arise, ensuring a smooth and worry-free experience. Dive into the concept of the reptilian brain, the primal force that governs decision-making and survival instincts, and learn how tapping into it can dramatically improve client relations.

This episode explores the vital importance of understanding and addressing your clients' priorities, establishing strong connections and trust. Dr.Rapaille offers thought-provoking perspectives on creating lasting customer loyalty and pushing the reptilian hot button to achieve sales success.

  continue reading

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