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Welcome to The Staffing at Tiffanie's Experience, where luxury meets lifestyle in the world of Household Staffing! Get ready for an extraordinary journey behind the scenes of an industry that caters to the most discerning individuals. Tiffanie Kinder, Founder and CEO of Staffing at Tiffanie’s, is your gracious host and a true connoisseur of Domestic Staffing. Alongside her is the esteemed Andrea Bruttig, Director of Placement and a trusted name in the world of Household Staffing. Indulge you ...
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The Easemakers Podcast

Kristin Twiford & Mohamed Elzomor, Easemakers

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Every estate manager has a story — and this is where you get to hear them. The Easemakers Podcast is made for people who are passionate about the art of private service. Tune in to learn from the best in the business, get tips and inspiration to fuel your career, and connect with people get it. The Easemakers Podcast is presented by Nines, household management software and services built to help discerning households and the people who support them live with ease.
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In this episode of Staffing at Tiffanie's, hosts Tiffanie & Andrea discuss the increasing prevalence of AI in recruitment, particularly in resumes and applications. They explore the implications of AI-generated content on candidate authenticity and the importance of emotional intelligence in hiring. The conversation shifts to the challenges of hybr…
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How do you recognize a great family office, and choose the right environment for a long term role? In his role as a Partner at the retained executive search firm Mack International, Brian Adams vets family offices every day, and he knows the signs of a strong organization. In this episode of the Easemakers Podcast, we explore the commonalities betw…
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Melissa Winstead spent 15 years as a private chef before moving into an estate management role, and in a new episode of the Easemakers Podcast, she's sharing how her experience in the kitchen serves her in her role today. Tune in to hear the story of Melissa's career in private service and what she's learned along the way. Melissa shares what surpr…
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How do you find the right private chef for your household staff? Should you look for someone with Michelin star experience, or a deep knowledge of specific cuisines? And, how can you set a new chef up for success? In this episode of the Easemakers Podcast, Marc Sorensen Leandro shares his tips for hiring managers based on his experience as a privat…
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Looking for inspiration for creating a luxury travel experience for your principals? Ryan Rudolph, Co-Founder of Luxurious Getaways, joins us in a new episode of the Easemakers Podcast to share what's trending in high-end travel, from today's most popular types of travel to the simple touches that make an experience special. Tune in to hear his ins…
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Join host Tiffanie Kinder, co-host Andrea Bruttig, and special guest Marta Perrone in this episode of the Staffing at Tiffanie's Experience podcast as they explore the world of domestic staffing. Marta, who established Domestic Connections Agency in 1989, shares her journey and insights into placing housekeepers and training domestic staff. They di…
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In today's high tech estates, it's critical that both principals and household staff know where to turn when something goes wrong. In a new episode of the Easemakers Podcast, Modern Life Technical Solutions Founder & CEO Juliet Prater shares her tips for building a technical estate manual. Tune in to hear why technical estate manuals are so importa…
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Hiring a team of private service professionals for your principal? Whether you're starting from scratch or inheriting a team, Brittany Dolin shares her tips for hiring managers in a new episode of the Easemakers Podcast. Tune in to hear Brittany's tips for conducting an audit before you start the hiring process, the questions she asks every princip…
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Join host Tiffanie Kinder, co-host Andrea Bruttig, and special guest Ronda Pierson as they delve into the intricacies of working with family offices in the Staffing at Tiffanie's Experience podcast. Ronda shares her extensive experience transitioning from a career in television to managing ultra-high-net-worth families. She explains the roles and c…
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How can an endowment help a family preserve a legacy property? Mark Richards, a Principal at the independent life insurance brokerage firm Winged Keel Group, has spent decades helping families preserve their assets, and in this conversation, he shares the value of endowing legacy properties and how estate managers can support their principals in th…
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Can a car also be an office, a gathering place, a space to relax? Becker Automotive Design creates custom vehicles for VIPs in government, tech, Wall Street, Hollywood, sports and more from all over the world — always striving to say yes when clients pose creative challenges with the question, "this is great, but can you...?" In a new episode of th…
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Join Tiffanie & Andrea with special guest Fiona Spence-McNeil as she shares her incredible journey from an English Nanny to a highly respected Chief of Staff. This podcast explores the world of private service, offering insights, tips, and inspiring stories from an industry professional. Whether you are looking to start a career in private service,…
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How do you keep a complex development project running smoothly and bring a principal's vision to life? Peak Projects Founder & CEO Grant Bowen shares insights around complex development projects in a new episode of the Easemakers Podcast. Tune in to hear Grant's take on aligning teams around a vision, bringing in vendors with shared values, and why…
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How do you find great contractors and work with them effectively to get projects done the right way? As a contractor himself, Loft Home Services Founder David Deray has a passion for helping people answer these questions. In this episode of the Easemakers Podcast, he shares the contractor's perspective to help you get the best results when working …
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Join us as we dive into the world of luxury estate management with an exclusive interview featuring Latricia Friend. Discover the behind-the-scenes intricacies of setting up and maintaining the homes of high-net-worth clients with multiple properties. We also explore essential topics like ongoing professional development, networking strategies, and…
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What's trending in home automation, and what's on its way out? What are principals looking for in smart home technology, and how do you ensure you're building a setup that actually works for their lifestyle? In this episode of the Easemakers Podcast, Global Wave Integration Founder & President Kyle Steele digs into everything from home entertainmen…
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How do you support a principal who's aging in place, or navigating a terminal illness at home? Bay Area House Manager and Personal Assistant Laurie Reese has supported a number of principals through the most challenging moments of their lives, and in this heartfelt work, she's found her calling. In this episode of the Easemakers Podcast, we talk wi…
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How can estate managers better support frontline staff? How can the right training benefit not only household staff, but also managers and principals? Dwight Nero, Founder of DEPN Consulting, is passionate about helping frontline household staff get the training they need. He shares his take and his tips for training what he calls "the forgotten fe…
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How has protecting the world's most prominent families and individuals changed over the last 50 years — and what's stayed the same? Gavin de Becker & Associates Senior Vice President of Threat Assessment and Management Bryan Niederhelm digs into what's new and what remains core to executive protection in this episode of the Easemakers Podcast. Tune…
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Description: Join us for an exclusive interview with Joanie Veage, a Modern Day Butler, who shares her experience training at the renowned International Butler Academy. Delve into the world of etiquette, service, and hospitality as we uncover the secrets behind this prestigious institution and the skills required to excel in today’s society. Tune i…
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What is the role of an owner's representative, and where does it start and end? What are the nuances of managing projects nearby and from afar? What skills do owner's reps need, and how do you become one? Leo Crane answers all our owner's rep questions in a new episode of the Easemakers Podcast. Tune in to hear how he manages projects all over the …
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Join us as we explore the evolution of household staffing from traditional roles to personalized services. From smart home management to bespoke travel arrangements, we discuss client-centric approaches, tailored services, technology integration, and the importance of communication. Discover how training enhances skills, the significance of confide…
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How do you maximize value across an organization? As a family office specialist, a former family office COO focused on estate management, a wealth advisor and consultant, Alison Marckstadt has spent the past 2 decades honing her ability to increase efficiency, bring the best out of her teams, and deliver the highest level service to her principals.…
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What are principals really thinking? After making the transition from working within family offices to consulting for family offices, Tapestry CEO Anne Lyons and President Judy Boerner-Rule have a new perspective. In this episode of the Easemakers Podcast, Anne and Judy share their aha moments from moving to the other side, as well as the patterns …
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Join us as we explore the benefits, challenges, and strategies for hiring a Remote Executive/Personal Assistant to optimize your productivity and streamline your workflow. From finding the right fit to delegation techniques, we will cover everything you need to know to make the most of your virtual assistant relationship. Tune in to unlock the secr…
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In a special bonus episode of the Easemakers Podcast recorded live from the Estate Management Conference in St. Petersburg, Florida, we explore the trend toward residential hospitality with Hannah Loudin, Director of Residences at The Tampa EDITION. What does it mean when a job description includes "5 star hotel experience"? How should estate manag…
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Getting organized — let alone staying organized — across multiple properties can be a huge undertaking, and no one knows that better than NEAT Method Co-Founders Ashley Murphy and Marissa Hagmeyer. In this episode of the Easemakers Podcast, Ashley and Marissa share their expert tips for estate managers and anyone working to minimize chaos in their …
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Description: Explore the heartwarming and dynamic world of a Family Assistant extraordinaire, who not only manages the household but also nurtures the growth and happiness of each family member. Join us for insightful conversation with Kris Stone on balancing roles, fostering connections, and creating a supportive home environment. . . . . Edited b…
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What do private service professionals need to know about alternative citizenship? In this episode of the Easemakers Podcast, we explore why so many high net worth families are applying for alternative passports, and what you need to know about the process. Tune in to hear Judi Galst, Managing Director Private Clients for Henley & Partners, the glob…
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Uncover the impact of emotional intelligence and empathy in your household team dynamics. Explore how these traits foster a supportive work environment, aid conflict resolution, and enhance staff-client relationships. Real-life case studies offer insights into cultivating empathy among your staff, ensuring a more cohesive and effective household te…
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What are the keys to providing excellent lifestyle management services to 25 different clients? In this episode of the Easemakers Podcast, Jennifer Quent, a director in Marcum’s family office practice, shares what it's like to manage lifestyle and concierge services within a public accounting firm. Tune in to hear the range of services Jennifer and…
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Jen Laurence is an expert in helping households improve their communications and create harmony. She's spent the past 23 years in estate management, and as the owner of Luxury Lifestyle Logistics, she works with principals and the private service professionals who support them for a week at a time. Her goal: to break down siloes and implement syste…
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In this episode Tiffanie Kinder and Andrea Bruttig unravel the complexities of household staffing through real-world case studies. Listen in to explore the intricacies of negotiating contracts, overcoming challenges, and crafting creative solutions in the realm of household staffing. From schedule dilemmas to culinary twists and hybrid role delight…
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Private service professionals often feel like there aren't enough hours in a day — but are you falling victim to the 8 deadly time thieves? In this episode of the Easemakers Podcast, professional organizer and bestselling author of Unstuff Your Life and Calling Bullsh*t on Busy Andrew Mellen shares his tips for time management. Tune in to hear how …
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Step into a realm where appreciation is an art form, and your household staff are the maestros! Listen to a dazzling episode of "The Staffing at Tiffanie's Experience" as we unlock the secret to everlasting household harmony—the 5 Languages of Appreciation. This isn't your typical management talk; it's a journey into the heart of employee retention…
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In 20 years of working in single family offices, EFO Advisory Services Founder Rebecca Maguire has learned that there's often a disconnect between what principals think they need and what their teams actually need to operate effectively. Many teams of private service professionals continue to take on more, operating on the brink of burnout but mana…
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Your principal wants to trade the hassle of commercial flights for a world-class private jet experience. How do you find the right experience for their travel needs? Ryan Hall is a private aviation expert and the CEO of Corporate Aviation, a consulting firm designed to help individuals and corporations figure out the right private jet travel soluti…
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In this episode, we delve into the world of Household Staffing where excellence is earned, not given. Discover the fascinating journey of hardworking professionals climbing the ladder to impressive wages. We emphasize the adage "you get what you pay for" in an industry where we represent top-tier candidates. Join us as we clarify the earnings of ea…
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Do you know how to create a home inventory list? Why is inventory so important — to family members, to your insurance company and to your household staff? And, what exactly needs to be included on your home inventory checklist? Years ago, Carol Kaufman learned the hard way that failing to do inventory properly can be a huge mistake — so she launche…
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Join us in this episode as we sit down with John Sobanski, a seasoned professional in the private service sector for nearly 25 years. From managing A-list Hollywood estates to overseeing a 22-acre compound and the 3rd largest home in LA county, John shares his journey, challenges, and the intricacies of managing UHNW properties. Discover the behind…
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What are the opportunities for private service professionals who want to work from home? And, what are the challenges that come with a remote position? Tara Ulrich knows the answers to these questions firsthand. She’s spent her career as an administrative assistant, working first as a remote executive assistant for a nonprofit, then taking on a rem…
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Your principals come to you and say they want to buy a ranch or some kind of agricultural property, and they’d like to set it up as a business to qualify for an agricultural property tax exemption. Now what? Colorado based Director of Properties and Agricultural Manager Stephanie Galetzki has helped several families and family offices navigate the …
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In this episode, we sit down with Madison Papp, a talented Private Chef and corporate flight attendant with a passion for elevating the dining experience. With seven years of culinary expertise in diverse settings, Madison is renowned for her skillful execution of gourmet, globally inspired meals. Join us as she shares her insights into the art of …
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What are the trends in household staffing salaries and compensation? How much does compensation affect tenure and turnover? Which employees are you most at risk of losing? Botoff Consulting wanted to help answer these questions, and provide data to help families and family offices recruit top private service professionals and retain their best hous…
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Join us in this engaging episode of “Inside Household Harmony” as we chat with the remarkable Dr. Grace Yum, a renowned Pediatric Dentist and the Founder of Mommy Dentists in Business. Dr. Yum takes us on a journey through her experience as a Client of Staffing at Tiffanie’s, sharing valuable insights into what it's like to trust our services. Dr. …
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What do you need to know about today’s insurance market, and how do you decide when to submit a claim and when not to? In this episode of the Easemakers Podcast, we talk with Kate Norris, Managing Principal for the risk management firm, Atténuer Risk. Kate has spent her career in the family office world — first in wealth management, then at the Fam…
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Join us for an illuminating conversation with Donna Shannon, a distinguished career coach recognized for guiding candidates in the private service industry. Explore the impact of AI on resumes as we discuss Donna's celebrated company, her prestigious Private Service Educator of the Year award from DEMA, and her profound insights into today's evolvi…
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How do you manage an extensive wardrobe — especially when you’re working across multiple properties? In this episode of the Easemakers Podcast, personal stylist Natalie Decleve shares her tips for private service professionals tasked with managing their principals’ wardrobes. Natalie started her career in fashion, and in 2009, started helping CEOs,…
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As the President of Luxury Estate Managers of Aspen, Sarah Korpela has had countless difficult conversations with her high net worth clients. In 15 years managing high end properties in Aspen, Colorado, and now in Scottsdale, Arizona, she's learned how to manage everyone's expectations, what to do when something goes wrong, and why brutal honesty i…
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