On the Insurance Claims Innovation podcast, your host, Chris Tidball, encourages entrepreneurs to share their expertise, stories, and hearts. We cover a wide range of topics – From insurance claims to subrogation that our guests are thought leaders in. We believe that every person has a unique message which can positively impact the world. We let our guests share on the subjects they’re well-known for. No matter the topic, you’ll be hearing real stories from real people.
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ClaimsMate's mission is to provide homeowners, business owners, and commercial property owners with information, tips, resources and knowledge about insurance claims and insurance adjusting. Hear key information from well-experienced public adjusters in these podcasts brought to you by ClaimsMate Public Adjusters in Houston Texas. Public Adjusters are state licensed insurance claim specialists that assist insured homeowners and business owners with property damage claims such as hail damage, ...
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31 - Unmasking the Hidden World of Insurance Fraud: What You Didn't Know with Richard Wickliffe, Fraud SME and Author
25:42
Your host, Chris Tidball, talks with the Claims Leader and Special Investigations Leader of Frontline Insurance, Richard Wickliffe. Richard shares his journey in the industry, focusing on his experience managing special investigation units and tackling insurance fraud. He recounts notable cases, including the infamous Sun Gym gang incident, and dis…
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30 - Exploring the Future of Claims Management: AI, Efficiency, and Customer Experience with Sapiens' Gayle Herbkersman
17:20
Your host, Chris Tidball, talks with the Senior Vice President of Sapiens, Gayle Herbkersman. Gayle's path into the insurance industry is a testament to the power of experience and the drive for process efficiency. With a rich background in insurance software, Gayle has witnessed first-hand the pivotal role emerging technologies play in shaping the…
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29 - Understanding the Impact of Nuclear Verdicts on the Insurance Market with Vernis & Bowling's Ian Matthes
16:33
Your host, Chris Tidball, talks with the Regional Managing Attorney and General Counsel of Vernis & Bowling, Ian Matthes. Ian's path into the insurance world was both intriguing and instructive. He began his career at an insurance defense litigation firm in Atlanta, Georgia, which laid the foundation for his deep understanding of the industry. His …
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28 - Navigating the Changing Landscape of Insurance Defense with Suite 200 Solutions' Taylor Smith
10:16
Your host, Chris Tidball, talks with the Founder and President of Suite 200 Solutions, Taylor Smith. The conversation began with an exploration of the study conducted by Suite 200 Solutions—the research aimed to understand the hurdles that insurance defense attorneys encounter in their practice. Taylor delved into the findings, it became clear that…
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27 - Unveiling the Complexities of Insurance Defense and Fraud Preventing with Wood Smith Henning & Berman's Frances OMeara
14:47
Your host, Chris Tidball, talks with the Partner of Wood Smith Henning & Berman, Frances OMeara. Frances' path to law was as dynamic as the cases she handled. With a background in sports, particularly basketball, she earned a scholarship to play at Stanford. However, her trajectory took a turn toward law school, leading her to specialize in insuran…
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26 - Transforming Insurance Claims Management with Innovative Negotiation Strategies with Cruser & Mitchell's Bill Mitchell
18:24
Your host, Chris Tidball, talks with the Founding Partner of Cruser & Mitchell, Bill Mitchell. Bill's story is a testament to the power of vision and determination. Growing up as a blue-collar kid in Detroit, his future was shaped early on by his father's aspirations for his children. Despite not having a high school diploma, Bill's father envision…
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25 - Unleashing the Power of Negotiation: Insights from Insurance and Legal Experts with SECURA Insurance Companies and DunbarMonroe's Taylor Rawal and Chris Dunnells
10:07
Your host, Chris Tidball, talks with the Litigation Specialist of SECURA Insurance Companies, Taylor Rawal, and the Attorney of DunbarMonroe, Chris Dunnells. Taylor has carved a niche for herself at SECURA Insurance Companies, climbing the ranks from the call center to handling litigation files. Her expertise spans personal lines, commercial lines,…
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24 - Innovating Claims Handling: Navigating Legislative Changes and Trial Lawyer Tactics with First Acceptance Insurance's Sarannah McMurtry
16:10
your host, Chris Tidball, talks with the Executive Vice President and General Counsel of First Acceptance Insurance, Sarannah McMurtry. Sarannah's career trajectory is as fascinating as it is instructive. She began in the legal field, focusing on insurance defense, coverage-related litigation, and the thorny issue of bad faith claims. Her expertise…
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23 - Unveiling the Truth: Exploring Fraud and Recurring Injuries in Insurance Claims with Gerber Ciano Kelly Brady LLP's Kelly Petter
9:11
Your host, Chris Tidball, talks with the Partner of Gerber Ciano Kelly Brady LLP, Kelly Petter. Like many of her peers, Kelly's entry into the insurance sector was somewhat accidental. After graduating from law school during the recession, job opportunities were scarce. She was unaware of insurance defense as a field until she received a job offer …
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22 - Streamlining Insurance Claim Adjustments: The Impact of Digital Owl with DigitalOwl's Sean Allen
9:01
Your host, Chris Tidball, talks with the SVP of Sales and Marketing of DigitalOwl, Sean Allen. Sean's journey into the insurance world was quite serendipitous. Nearly three decades ago, he was asked to manage the insurance vertical at a company where he worked. Despite the industry's reputation for slow decision-making, Sean took on the challenge a…
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Your host, Chris Tidball, talks with the Director of National Claims Operations of Marsh & McLennan Agency, Angela Lee. Angela's entry into the insurance world was serendipitous. After graduating college during a challenging job market, she found her first role as a claims assistant at Travelers. Here, Angela discovered her passion for the technica…
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20 - The Impact of Increasing Insurance Limits on Owner-Operator Truck Drivers with OOIDA's James Luce
10:45
Your host, Chris Tidball, talks with the Senior Claims Counsel of OOIDA, James Luce. OOIDA stands out as a unique organization dedicated to representing the interests of truck drivers. Unlike the Trucking Insurance Defense Association (TIDA), which focuses on trucking companies, OOIDA is committed to individual truck drivers whether they are compan…
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19 - The Bottom Line Impact: Recovering Missed Third-Party Deductibles in Commercial Insurance with Paragon's Sean Garret
8:48
Your host, Chris Tidball, talks with the VP of Business Development of Paragon, Sean Garret. Sean's path to the insurance sector is as intriguing as it is inspiring. Transitioning from the hospitality industry, he found his niche in insurance, where he now plays a pivotal role at Paragon. His story is a testament to the dynamic nature of career pat…
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18 - Unveiling the Power of Relationships in the Insurance Industry with CLM Alliance's Ronna Ruppelt
10:06
Your host, Chris Tidball, talks with the CEO of CLM Alliance, Ronna Ruppelt. Ronna's career is a testament to the dynamic nature of the insurance industry. Her journey is filled with valuable lessons for professionals at any stage of their careers. Ronna's rise to the top echelons of the industry wasn't just about hard work and expertise; it was al…
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Your host, Chris Tidball, talks with the Director of Carrier Engagement and Vice President of Carrier Practice of Gallagher Bassett, Caryn Siebert. Caryn's path into the insurance industry was as unexpected as fascinating. Initially aspiring to be a veterinarian, she quickly realized that fainting at the sight of blood was a clear sign that it wasn…
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16 - The Most Customer-Friendly Appliance Protection Program in the US with Domestic & General Group's Gayle Terry
13:54
Your host, Chris Tidball, talks with the President and CMO of Domestic & General Group, Gayle Terry. At its core, Domestic & General Group is dedicated to protecting the appliances you depend on daily. From washing machines and dishwashers to consumer electronics and HVAC systems, they offer extended warranties that ensure your home runs smoothly. …
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15 - Navigating the Complex World of Claims and Litigation with CLM Alliance's Ronna Ruppelt
22:43
Your host, Chris Tidball, talks with the CEO of CLM Alliance, Ronna Ruppelt. Insurance wasn't always the career path Rana Rupal had envisioned. During our conversation, Rupal shared how a job at an insurance defense firm during law school led to a fulfilling career that she hadn't anticipated. After practicing law for several years and working in-h…
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14 - From Accidents to Millions: The Twisted Path of Unethical Insurance Claims with Tim Nee
21:25
Your host, Chris Tidball, talks with the President of TEACH Insurance Resources and serves on the Board of Directors at the Insurance Institute for Highway Safety, Tim Nee. Tim's career began in management consulting, but he eventually found his calling in insurance. He honed his skills as a product manager at Progressive and Liberty before taking …
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Your host, Chris Tidball, talks with Matt Sutika, Founder and CEO of Obie Insurance. Obie is all about protecting you and your investment for landlords and real estate investors. Obie sells insurance without paper applications or confusing processes with the best industry rates that are right for you. To learn more about Matt's work, click HERE. If…
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Your host, Chris Tidball, talks with Ty Andreson, a Claims Adjustor with Bluefire Insurance. Bluefire Insurance aspires to be the only MGA of its kind. The company was formed from a network of agencies that offered a wide variety of innovative insurance solutions in multiple states. The talented professionals at Bluefire deliver amazing claims hand…
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Your host, Chris Tidball, talks with Insurance Lawyer at MWL Law, Gary Wickert. Gary L. Wickert is an insurance trial lawyer and partner with the law firm of Matthiesen, Wickert & Lehrer, S.C. Gary has nearly four decades of litigation experience and is regarded as one of the world’s leading experts on insurance subrogation. He is the author of sev…
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Your host, Chris Tidball, talks with team leader at WTW, Teresa Carmody. WTW provides data-driven, insight-led solutions in the areas of people, risk and capital that make your organization more resilient, motivate your workforce, and maximize performance. They work directly beside you, bringing diverse points of view and a deep commitment to your …
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Your host, Chris Tidball, talks with founder and CEO of Authentic 4D, Jorey Chernett. Authentic 4D is a fast and cost-effective method for carriers to perform Independent Medical Exams. They provide unprecedented 3D visualization and image analysis of multi–dimensional digital images acquired from medical imaging equipment. To learn more about Jore…
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Your host, Chris Tidball, talks with Mike Fiato of Liberty Mutual Insurance. Liberty Mutual is an insurance company, you might have seen the commercials. They are there to insure and protect anything you own, home, auto, life. Being the 6th largest insurance company means they care and professional about finding the right insurance plans for you. T…
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Your host, Chris Tidball, talks with Tim Trueworthy of New York Central Mutual. NYCM is an insurance company operating out of New York. Whether it's Auto, Home or commercial, NYCM has you covered. With a 24/7 Claims center, a quick and easy quote or even education on managing claims, NYCM is the one stop shop for all insurance needs. To learn more …
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Your host, Chris Tidball, talks with Katey Walker and Klayton Southwood of WTWCO. WTWCO will help with people, risk, and capital. People unlock your potential, WTWCO will inspire people and reward, deliver valuable benefits, create an engaging employee experience and move you to sustainable success. Your ability to manage risk is key, WTWCO will he…
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Your host, Chirs Tidball, talks with Kevin Quinley of Quinley Risk Associates. QRA is an insurance claims company. Kevin has 40+ years experience in managing casualty claims and litigation and a BA from Wake Forest University and an MA from the College of William & Mary. He has served as an expert witness in over 125 cases nationwide, in state and …
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Your host, Chirs Tidball, talks with Dwight Geddes of Geddes Management Group. Geddes Management Group is a company designed to help businesses like yours achieve their unique goals. Expert professionals will partner with you to deliver tailor-made practical solutions, fast. To learn more about Dwight's work, visit https://www.geddesmgmt.com/ If yo…
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Your host, Chris Tidball, talks with Dave Chmiel of HUB International. When you partner with HUB, you’re at the center of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. To learn more about Dave's work, visit …
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Your host, Chirs Tidball, talks with Robert Larkin of SecondLook. Robert's background includes 30+ progressive years in the Insurance Industry, specializing in Subrogation. As a successful negotiator, arbitrator, and consultant, Robert has a respect/reputation for winning subrogation strategies, a proven track record of maximizing dollars, and a kn…
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Your inaugural host, Josh Elledge of UpMyInfluence, talks with Chris Tidball of SecondLook and the host of Insurance Claims Innovation. SecondLook is a full-service subrogation firm with over 600 years of collective claims experience that has delivered more than 1 billion dollars in recoveries to its clients. To learn more about Chris Tidball, visi…
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In this episode we're discussing some various insurance claim situations and how the involvement of public insurance adjusters can make a difference with large insurance claims.由ClaimsMate Public Adjusters
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After major damage or a loss to a home, business or property, handling an insurance claim can be grueling. Should you bring in the professional help of a public insurance adjuster? Get valuable information from the experts on handling insurance claims after a major loss. Find more information on dealing with insurance claim adjustments…
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Ever heard of a public insurance adjuster? Find out what a public adjuster is, what they do, and how the process works when using a public adjuster to help with an insurance claim.由ClaimsMate Public Adjusters
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