In this episode, I delve deep into the complexities surrounding antisocial behaviour (ASB) within the housing sector, exploring the nuances of eviction, support, and community responsibility. I’m joined once again by Jacqueline Parkes to unpack the gaps in ASB laws and how housing associations navigate the delicate balance between eviction and supp…

In Episode 13 of This is the GSA Way, titled Moist Fire Alarms, I delve into the ongoing fire safety issues at Maureen Christian House and expose GreenSquareAccord's inadequate response to a long-standing and potentially life-threatening problem. The fire alarm system, which has been faulty since at least 2016, remains unreliable and even held toge…

In this episode, I take a hard look at the surprising decisions coming out of the National Housing Federation (NHF). Despite her track record of significant failures, Ruth Cooke continues to sit on the NHF board—raising serious concerns about leadership accountability in the housing sector. Even more puzzling, Steve Hayes, GreenSquareAccord’s Direc…

In this episode of the Housing Sector Podcast, I sit down with Suz from SHAC (Social Housing Action Campaign) to discuss the ongoing service charge crisis. Residents across the country are facing ever-increasing service charges, often while enduring poor repairs and significant delays in maintenance. These mounting issues could push many residents …

As we step into 2025, GreenSquareAccord finds itself again at a critical juncture where it must take responsibility for past shortcomings and commit to meaningful changes. In this podcast, we explore ten resolutions that could transform the way GreenSquareAccord serves its residents and ultimately rebuild trust. Imagine a future where GreenSquareAc…

Welcome to the 10th episode of The GSA Way podcast! As the year draws to a close, we reflect on the challenges, victories, and ongoing issues faced by residents of GreenSquareAccord. This thought-provoking episode, titled Complicit or Compliant, wraps up 2024 with critical discussions and insights that matter to tenants and housing providers alike.…

In this episode of the Housing Sector Podcast, we sit down with Josh McDonald, a recruitment expert from Trust Hire Recruitment, to tackle some of the most pressing issues in housing recruitment. Together, we explore the challenges of attracting and retaining fresh talent in the sector, the importance of breaking outdated mindsets, and strategies t…

In this episode, we explore the increasingly common use of surveys within the housing sector with Sarah Wilson, a leading expert in social housing. While surveys are often relied upon as a tool for collecting feedback, we question whether housing associations are truly using the information gathered or simply ticking a box. Are these surveys being …

In this week’s Housing Sector Podcast, Episode #20, we explore the deeply impactful issue of hoarding, a challenge that not only affects residents but also comes with significant long-term costs for housing associations. Our guest, Violet Barling, is a qualified counsellor and transformative coach who has dedicated her career to helping individuals…

In this episode of the Housing Sector Podcast, we sit down with Suz Muna from SHAC (Social Housing Action Campaign) to explore critical issues impacting tenants and residents across the housing sector. We discuss the growing divide between smaller providers, who are more focused on maintaining the quality of their homes, and larger providers, who s…

In this episode of The Housing Sector Podcast, I have the pleasure of speaking with Gerraint Oakley from Platform Housing Group. With 1.5 million new homes pledged by The Labour Party, we discuss why these ambitious targets may be at risk. We explore critical issues such as ongoing skills shortages and the implications of an ageing workforce. We al…

In this episode, we dive into recent updates from GreenSquareAccord, beginning with a congratulatory nod to their new office and a wage increase for CEO Ruth Cooke—a move that may surprise many, given the ongoing struggles and failures within the organisation under her leadership. As residents face a cost of living crisis and deteriorating home con…