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Digital products power our lives, but they wouldn’t exist without the expertise and passion of real people. This podcast brings together industry experts to have conversations beyond tech, tools, and process. We’re here to talk about the ROI of empowered teams. Listen as we discuss building, leading, equipping, and inspiring product teams to create transformational change within companies. People of Product is hosted by George Brooks & Dan Linhart - the founders of Crema. peopleofproduct.sub ...
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Technology is changing the way we approach construction - from planning and visualization to project management. In this week's episode, Aaron Henderson of STACK Construction Technologies shares insights from his perspective after having shifted from traditional construction consulting to the tech-driven realm. George and Aaron talk about showcasin…
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In 2024, the core principles of PdM haven’t changed. The number one role of a product manager is getting to the root of how serve your customer better. How do you make them LOVE your product and your business. Innovation is the name of the game, but how can you front new technologies while still creating value for customers? This and more on the ep…
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George Brooks interviews Anna Jordan-Douglass, the Founder and Chief Creative Officer of Makefully Studios. Anna shares her profound journey through the realms of technology and creativity. Basked with an innate passion for making learning more interactive and fun, Anna explains the sheer magic of assimilating play with education and shares insight…
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George Brooks interviews Lamees Butt, the Senior Vice President of Global Alliances and Channels at Zoovu. Lamees shares her passion for improving the customer experience and reducing employee workloads through AI-powered solutions, the importance of focusing on customer value, and reimagining the customer journey to drive growth. They discuss the …
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George chats with Ryan Glasgow, CEO of Sprig, a seasoned product expert. They discuss the key to successful product development: understanding customer problems. Ryan emphasizes the value of asking the right questions and draws insights from his experience at Weebly, where user feedback revolutionized their mobile app. They also dive into the broad…
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George Brooks interviews Bryan House, Chief Experience Officer at Elastic Path. They discuss the world of composable commerce, the synergy between product management and customer success, and the role of user-centricity in e-commerce development. This is a public episode. If you would like to discuss this with other subscribers or get access to bon…
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139: AI in the Room | How Sembly.ai Listens, Learns, and Transforms Meetings (ft. Artem Koren)
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George Brooks interviews Artem Koren, Co-founder of Sembly.ai. Artem shares the journey of creating Sembly, an AI-powered meeting companion. Artem unveils Sembly.ai's unique team structures for different technological components and emphasizes the flexibility required in handling NLP (Natural Language Processing) and AI development. The interview s…
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George interviews Karthik Suresh, co-founder of Ignition, a platform that unlocks revenue opportunities by aligning product, marketing, and sales teams around new market initiatives. Ignition aims to help companies achieve a solid product-market fit and successful product launches by providing an AI-powered platform that guides users through the en…
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Join George in a conversation with Jon Darbyshire, the visionary founder of SmartSuite as they explore the art of user experience, relentless iteration, and the value of customer feedback in crafting a game-changing work management platform. Throughout the episode, Jon reveals the key principles of effective product design, emphasizing the value of…
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George Brooks interviews Jon Ricketts, CEO and Co-Founder of a game-changing software platform that is set to transform content creation—Writerly AI powered by Generative AI. Tune in to learn how generative AI is reshaping content creation and marketing automation, and its incredible potential for businesses worldwide. This is a public episode. If …
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We regularly preach to our clients that they ought to be seeking ways in which they should be evolving with the times. The same is true for our company. Crema is officially pivoting our business direction in 2023. In this episode, George explains why now. This is a public episode. If you would like to discuss this with other subscribers or get acce…
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This week Dan Linhart is joined by Crema's VP of Strategy to explain our new company direction. As we've evolved from a software agency into a design consultancy, we're taking a slightly new approach to our work. Hear how we use design thinking and more holistic strategies to solve highly complex business challenges. And whether you might be a good…
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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit peopleofproduct.substack.com由George Brooks
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132: Disrupting the Quick Service Restaurant Industry with Technology (ft. Sean Steppe, Hawaiian Bros)
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George interviews Sean Steppe, senior manager of Restaurant Systems at Hawaiian Bros Island Grill. Hawaiian Bros is a breakout restaurant that is expanding across the country, using technology to create a better end-user experience, not only for ordering and checkout processes but also in the kitchen and on the backside of their organization. Hawai…
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It's good to recognize what AI is and what it is not. In this episode, George Brooks is joined by Michelle Frost to de-bunk myths & misconceptions about what AI can mean for processes in the workplace. Learn about the necessary steps to train a model, from collecting and preparing data to testing and evaluating the model. Plus, the importance of ML…
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George interviews Gharib Gharibi, the Director of Applied Research and Head of AI at TripleBlind, a startup based in Kansas City that has now expanded globally. TripleBlind enables data-driven innovation while preserving privacy, allowing for the training of fair and generalizable models with diverse data from multiple institutions. In this episode…
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129: The Opportunities and Challenges of Integrating AI into Your Workforce (ft. Carmel Wynkoop)
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In this episode of People of Product, George Brooks speaks with Carmel Wynkoop, a partner at Armanino, a Top 25 CPA and consulting firm. Carmel leads the business analytics and automation practice at Armanino, providing data-driven practice improvements and automation for international clients in various industries. They discuss the potential of AI…
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AI is becoming more complex as it begins to touch multiple facets of our everyday lives -- including business. In this week's episode, George and Dan discuss what AI could mean for the future, from the way we work to the products we create. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus epi…
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The bi-weekly Sprint is at the heart of the Agile methodology. In this episode, we discuss why Sprints are structured the way that they are and tips for making them successful. Why is a sprint typically 2 weeks? What are the traditional activities that happen over that period of time? Plus expert tips for how to set clear goals and stay aligned for…
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Stop using hour-based estimation for your work. There’s a better way! Whether it's a project as a whole or just a Sprint, Story Points and Velocity are key tools in trying to predict the future and make the most of your team's time and effort. In this episode, Dan & George talk about how Story Points offer a means of estimation that is relative to …
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George and Dan delve into the world of epics, both in literature and in the tech industry. Learn how epics and stories in the digital product world can be deconstructed into smaller, more manageable chunks in order to achieve success. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes,…
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Having a roadmap is important, even in an Agile environment, because it provides a shared understanding of where a project is headed. In this week's episode, Dan and George discuss the process of creating a roadmap, including the timeline and the stages involved, such as planning, prototyping, and user engagement. They also touch on the benefit of …
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The best products are built by creative individuals working together towards a common goal. However, with the diversity of skillsets, experience levels, and influences present in a team, achieving alignment can be a challenge. George and Dan discuss how to overcome obstacles and maintain a productive and aligned product team in this week's episode …
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The idea of starting a custom software initiative within your company is a daunting one. From gathering buy-in from leadership to conducting user interviews, in this week's episode, we'll break down some of the best ways to tackle the overwhelming beginnings of a custom software initiative. This is a public episode. If you would like to discuss thi…
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After 100+ episodes and talking with listeners, we realized that one of the biggest challenges is simply getting back to the basics of product work. In this episode, we want to define a term we often use: digital product. What is a digital product, and what is it not? Who creates digital products and why? This is a public episode. If you would like…
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We're taking a break to reset and consider different formats and pacing for People of Product. We'll be back in the fall with more amazing episodes about people doing the best work of their lives! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit peopleofproduct.substack.com…
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In the post-pandemic era, people are burnt out. We’re searching for ways to have better human connection and productivity at work. But those things can only happen in spaces with psychological safety. The challenge is that it takes even MORE intentionality to foster. In this episode, Dr. Tharaka Gunarathne (psychiatrist & consultant with FORM) shar…
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The job market in tech is volatile. But there are factors within your control to land the gig you’re looking for. In this episode, Sarah Doody - Founder & CEO of Career Strategy Lab - shares advice from years of talking with candidates, hiring managers, and UX teams. Hear what you can do to escape the all-too-common journey of 100 plus failed appli…
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Inspiration is everywhere! In the workplace, it can be especially powerful when turned into action. With an abundance of things to latch onto, it’s helpful to know where the best inspiration comes from. In this episode, Dan & George share how to better tune into sources of inspiration and apply the strongest motivations in a meaningful way. This is…
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From instant messaging to video conferencing tools, there are scores of new products for highly collaborative teams to sift through. But how do you pick the best for your needs? In this episode, we share the tools we use today at Crema and the potential challenges of using each. This is a public episode. If you would like to discuss this with other…
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Jen Choi is Senior Director of Innovation & Impact at the Atlanta Hawks. She leads their first-ever Innovation Lab that doesn’t stop at creating great fan experiences. They’re dreaming beyond with new ways to support and engage the greater community, from public voting booths to sports NFTs. Hear some of the challenges, experiments, and solutions t…
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Building a great product is only half the battle. Strong product marketing helps direct how the product gets to market and tells a compelling story about why people need it now. It’s a unique discipline that sits at the intersection of pure marketing and product, and it’s helping break down silos between the two. Martina Lauchengco from the Silicon…
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Let’s face it. There’s a natural barrier to communication in remote work. When the luxury of proximity is gone, velocity and trust can dwindle. In this episode, Dan & George break down the different types of isolation, the consequences, and ways to overcome silos. This is a public episode. If you would like to discuss this with other subscribers or…
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Winning experienced candidates out of the small technical talent pool is TOUGH. Increased demand and salary inflation has made hiring a real challenge in the age of digital transformation. In this episode, we share how we've been successful in hiring the most highly sought-after roles on the job market (without a recruiter). This is a public episod…
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We’ve all seen the increasing dissatisfaction in the workforce and the “great resignation” take its toll. Today teams have to be constantly assessing the collective “agreements” made about how work gets done or people will check out. Aaron Dignan - founder of The Ready and author of Brave New Work - is back on the show. In this episode, Aaron & Geo…
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Beyond their strong technical knowledge, great developers bring “big picture perspective” and get wildly creative. If you can broaden your scope beyond your own discipline, then you can guide your team to make intentional decisions that solve even greater problems during ideation. In this episode, Creative Technologist & “Exploratory Team” member C…
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Great designers have a deep focus on understanding the user and getting close to their needs. This is why having an experienced designer involved from the earliest stages of research and ideation is so powerful. In this episode, Product Designer Aubrey Schmidt describes her role in the early innovation space. This is a public episode. If you would …
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Many have gone through “workshops” that are more like glorified business improv sessions. But high-impact facilitated sessions dedicated to unearthing the real problem can help teams get aligned on the best possible solution. In this episode, expert facilitator Justin Mertes describes the outcomes of early-stage tech exploration and the real conseq…
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Crema can help make the most meaningful and impactful products when we come in as early as possible to explore all of the possibilities. Before you lay the foundation, you have to make sure you’re headed in the right direction. Hear why our team is deepening our exploratory services this year and what it might mean for your project. This is a publi…
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There are a lot of differing opinions on the true significance and future impact of Web 3. Is it all hype? Novelty? Or a true paradigm shift that will change the internet as we know it? In the last episode of this 3-part series, we share why our team is exploring Web 3 and the direction we think things are headed. This is a public episode. If you w…
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In the Web 3 universe, there’s a crazy amount of jargon you need to know. NFTs, DApps, wallets, DAOs, smart contracts, the list goes on. In this episode, we’re going to rapid-fire define a few important terms. This quick rundown is for anyone new to the Web 3 world looking to join the conversation. This is a public episode. If you would like to dis…
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Confused by Web 3.0? We were too. The promises of the next iteration of the web are lofty: data de-centralization, transparency, and trust on the web. It won’t happen over night, but the next wave of the internet is coming. In part one of this 3-part podcast series, we’re breaking down the basics. What is web 3.0? What important change is it bringi…
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Eisha Armstrong - CEO & Co-founder of Vecteris - is helping businesses think about how to “productize” their service offerings. Finding a way to effectively serve your clients through a one-to-many model requires a huge shift in mindset. In this episode, George Brooks & Eisha discuss how to gauge whether you have something that can be productized, …
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Making commitments to your team is no small thing. You’re making a promise in the present to hold to a specific, desired end. In this episode, Dan & George talk about the importance of agreement and accountability in work-related commitments. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus e…
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There are several different kinds of resources companies have to work with: capital, human, material goods, and time. In this episode, Dan & George discuss the logistics of each and how to be good stewards of all the resources available to you. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus…
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Organizations are both constrained and enabled by the people within them. Each person brings a defined set of skills, capabilities, and habits that leaders have the opportunity to build upon. In this episode, Dan & George discuss how to thoughtfully support individuals and their structures in a way that doesn’t diminish growth. This is a public epi…
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We can tell you what collaboration is not. It is NOT simply calling a meeting or “brainstorm” session with a group of people. It’s a wildly complex relationship between a team of diverse practitioners co-laboring on a creative endeavor together. In this episode, Dan & George analyze the intricacies of great collaboration and the T-shaped awareness …
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Founders tend to over-index on confidence. What if all leaders & entrepreneurs had the humility to seek guidance in their journey? Matt Thieleman, CEO of Pilea, is on a mission to connect every founder with a coach so they can effectively seek the good for themselves, others, and ultimately the globe. In this episode, Matt & George talk about the m…
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Our culture loves the hustle. While periods of intense contribution can be good, there are risks in grinding too hard for too long. In this episode, George & Dan discuss the discipline of rest, striking a healthy work-rest balance, and how to plan for fruitful breaks. Spoiler: Working harder doesn’t always give different or better results. Interval…
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What does the success of marketing, sales, product teams, and company culture all hinge on? Asking good questions! It sounds simple, but asking the right questions the right way is an art. Marcus Sheridan - international keynote speaker & author of “They Ask, You Answer” - shares the power behind making others feel understood and valued by communic…
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