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Customer Success Career Coach

Carly Agar | Career and Job Interview Tips for Customer Success Managers

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Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning ...
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What does it take to stand out in your career? What do you do when your education and experience are no longer helping you to reach that next level? In Career Success Coach, you’ll learn exactly what it takes to thrive as an accomplished professional while positioning yourself as a leader in your industry, building your ideal network and attracting next-level opportunities.
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Are you ready to find the right mentor or coach? Hold off on hiring just anyone until you've listened to the second part of our two-part series. In this episode, I outline the six steps I recommend for choosing the best coach or mentor for your specific goals. We'll dive into evaluating potential mentors or coaches, understanding the return on inve…
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Are you ready to take the next big step in your career? Have you been considering getting a coach or a mentor but just not sure if it is the right move for you? Then this episode is an absolute must-listen for you! In part one of this two-part series, I’m going to delve into the world of career success and uncover how finding the right coach or men…
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Is your job search feeling like a full-time job? It doesn’t have to feel this way! Whether you have five hours a week or one hour a week, I am sharing actionable tips to get the most out of your job search. In this episode, I will teach you how to avoid burnout as a customer success job seeker. From managing your time more efficiently to strategica…
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Is your resume lacking in numbers? You know that you need to quantify your achievements but are left scratching your head about how to do this. I totally get it! In today’s episode, I will teach you how to make your work experience resonate more powerfully with recruiters. I’ll discuss how to turn your impact—whether direct, across teams, or busine…
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Have you been relying on memorizing responses for every possible interview question? Well, I am here to break it to you, treating your next job interview like a test that can be studied for is why you are not seeing the results you want. And in this episode, I will share with you something I have never included in my free content: the interview tec…
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Are you ready to make more money in your Customer Success career? Talking about money doesn’t need to make you uncomfortable. I am here to arm you with my top 8 tips that will, over time, get you closer to your financial goals as they relate to your career. From staying consistent in your path to finding your niche and aligning with leadership's vi…
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How do you make a splash when starting a new role and plant the seeds for future growth? Landing the position is one thing, but laying the foundations for future growth can often be a missed opportunity. In this episode, I am going to let you in on how you can make a good first impression. Inspired by a recent conversation with a client, I will dis…
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Have you ever paused to wonder if the career path you're on is the one meant for you? It’s common to fall into the trap of what your career path should look like, but I am here to share some hot takes on what you should consider when taking the next step in your customer success career. I am going to explore the different career paths available in …
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Just found out you need to deliver a Customer Success Interview Presentation for the role you've applied for? You might find me weird, but I think that's pretty exciting! And in this episode, I am going to help you understand what it is and call out the biggest gotchas I see my clients make so that you can avoid those things. I'll explore the vario…
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Networking is dead. At least, that's what many thought leaders on the internet have led you to believe. In this episode, I'll help you figure out if networking is the right strategy for your job search. I won't just be sharing my personal take on why networking remains a crucial element in finding a Customer Success role; I'll also dive into one of…
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Feeling like your resume is just disappearing into the void with no response? It's time for a change, and this episode is your first step away from relying on AI and towards creating a resume that will actually land you those customer success job interviews. In this episode, our focus is on making every single bullet point on your resume shine, set…
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Have you ever aimed for a promotion, confident it was yours, only to see it go to someone else? If you have been relying on your performance to get you that promotion, I have a kicker for you. It’s not the top performers who get promoted. In this episode, I’ll tell you exactly what you need to do to get that promotion you're chasing. I’ll also shar…
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Have you ever found yourself in another Customer Success job interview, only to realize you're struggling to make it past this crucial stage? If you're wondering how to sharpen your interview skills and confidently advance to the next round, this episode is for you. In this episode, I’m exploring the world of Customer Success job interviews and how…
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Have you ever wished you had an insider’s view into the customer success job market? Well, you are in luck. I have access to over 500 eyes in the business, and I am here to share with you what you need to know. In this episode, I’m shedding light on the current state of the customer success job market and spilling what I think are some of the most …
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Are you ready to have a wildly successful career in customer success? Then you are in the right place! Welcome to the very first episode of the Customer Success Career Coach. It's your go-to place for everything you need to know about your customer success career. To kick things off, I'll share my personal journey, answering a question many of you …
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Are you ready to land your dream job in Customer Success despite the competition? Whether you're brand new to Customer Success or a seasoned pro looking to up-level your performance and hit that next career milestone, you've come to the right place! This is the first Customer Success podcast that gives you easy-to-apply strategies and tips to help …
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Technology Leader Sheena Peeters joins me to share her career journey, from consulting to starting her own business in personalized stationery to transitioning back into the corporate world. She discusses the challenges she faced and the lessons she learned along the way, including the importance of maintaining relationships. Sheena also emphasizes…
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In today's fast-paced and competitive world, effective communication is more important than ever. If you are a corporate executive or business leader who wants to make a lasting impression, harnessing the power of your voice is an important element in building a credible personal brand.. In this thought-provoking podcast episode we explore the chal…
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Courageous leaders start with strategic and effective communication. When leaders communicate better, they establish trust, credibility, and confidence, making it easier for them to have influence and make a positive impact. Summary: Leah Mether, Communications expert and author, joins me to share her valuable insights on effective communication an…
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In a fast-paced world that glorifies the hustle, tuning into the body's intelligence is critical to maintain health and performance and ultimately show up as an authentic, energised leader. Summary: Clare Robinson, an executive coach and leadership program facilitator, joins the podcast to discuss the importance of managing energy to avoid burnout …
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Your career is your business, and you are the Chief Marketing Officer, so building a powerful personal brand and marketing yourself well can set you up for future success. Bec Chappell, a Marketing Strategist for small businesses, joins me to discuss showing up on LinkedIn and building your online presence so that, like her, you can create opportun…
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If you want to keep progressing in your career and attract better opportunities It's Important you cultivate a strong network of advocates who can support you in reaching your goals. One of the most powerful yet commonly avoided ways to do this is through strategic networking. In this episode, we’ll discuss how you can start building your own strat…
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Ready to take your career in a different direction? If you've ever thought about moving into a new industry then this episode is for you Kathie van Vugt, a former client and accomplished executive, joins me to share her journey from being made redundant during the pandemic to relaunching herself in the deep tech industry and landing her dream role.…
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Do you struggle to stay focused and productive throughout the day? Need help getting through that TO Do list, then this episode is for you! Donna McGeorge, THE productivity expert, author of 11 books and speaker, joins me to share some techniques to sharpen your focus and become more productive. She also shares some amazing tips on how to use Chat …
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Having a strong online presence is key to becoming known in your industry. And the right images are an integral part of your personal brand and positioning. Whether they are for LinkedIn, your website, or the speakers' circuit - the right portraits matter. In this episode, Prue Aja Steedman, a portrait and branding photographer, joins me to share h…
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Executive presence is a must for any leader who wants to accelerate their career. This means you inspire confidence in those you lead and work with - showing up the right way and making the right impact as a leader. In this episode, Sue Rosen, an accredited Executive Coach, joins me to unravel how to achieve executive presence. Top reasons to liste…
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Do you have clear career goals? Without clear career goals, you can find yourself drifting and unhappy. In this episode, I share with you 5 of my favourite strategies to find career clarity so that you can set powerful goals that inspire you. Having clear goals is the first step in creating a credible, relevant personal brand that positions you for…
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How do you use your time and effort? Maybe you are a professional who dreams of making a bigger impact in your career and life but is struggling with finding the time and energy to get the results you desire. If so, this episode is for you! John Soforic, the author of The Wealthy Gardener: Lesson on Prosperity Between Father and Son, joins me to ta…
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Are you leading yourself to be better? Wearing the leader's hat is more than just sitting in the corner office and delegating tasks. Great leaders understand their impact and influence on the people and the organization. In this episode, Julie Hyde, a leader for leaders, joins me to share how she uses obstacles as an opportunity to transform hersel…
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Why you need to be game ready and how to attract the attention of recruiters even when you aren’t looking for a new role. In this episode, Suzie Mclnerney, Executive CEO of Six Degrees Executive, an industry leader in Executive recruitment, joins me to share her advice on what recruiters and companies are looking for in 2023. She also discusses the…
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LinkedIn is the top professional platform in the world, but many executives fail to leverage it effectively to drive their career. In this episode, we are going to talk about the five most common mistakes executives make on LinkedIn. I share with you how these mistakes can affect your current and future career and provide simple and easy-to-impleme…
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Resumes are an essential part of the job application process, and executives must have a strong and effective resume. However, many executives make mistakes on their resumes that can hinder their chances of landing the job they want. In this episode, I will explore some of the common mistakes that I see and share the nine powerful tips that you can…
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The way you dress and show up at work has a direct impact on your personal brand. Lucy Owens, a personal stylist and image consultant, joins me to explore the importance of creating the right visual impression and how you can create a signature style and personal brand image that positions you as a credible, relevant, and polished professional. Luc…
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Many professionals find themselves hitting a glass ceiling at a certain point in their careers. But what does it take to shatter that ceiling and move your career to the next level? Hi, I’m Sarah Makris- and I have 15+ years of experience in the field of personal branding and visibility… and In this show, I’m going to show you exactly how I have he…
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