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50. How Top CSMs Nail Customer Value
Manage episode 460019230 series 3551855
内容由Carly Agar | Career and Job Interview Tips for Customer Success Managers, Carly Agar | Career, and Job Interview Tips for Customer Success Managers提供。所有播客内容（包括剧集、图形和播客描述）均由 Carly Agar | Career and Job Interview Tips for Customer Success Managers, Carly Agar | Career, and Job Interview Tips for Customer Success Managers 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
How do you get really good at talking about value with customers? While this topic is a little bit outside my usual content, it is a question I was recently asked, so I’m going to dive into how top CSMs nail customer value.
In this episode, I'm giving you a masterclass on how to keep customers engaged and uncover what they really care about. I’ll let you in on the three critical skills every CSM needs and how to use them.
These skills are things that you can keep improving no matter what level of CSM you are. So whether you're a career transitioner or a principal CSM, this is going to up level you and help refine your skills not just for getting clients results, but also for advancing your career.
🤩 Stand out and get interviews in today's crowded job market: https://customer-success-career.captivate.fm/getinterviews
🏆 SELL your experience, stand out from other candidates and show up confidently to your Customer Success job interviews: https://customer-success-career.captivate.fm/nailinterviews
🔍 Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me: https://customer-success-career.captivate.fm/coaching
♥️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/.
Head to the Show Notes: https://customer-success-career.captivate.fm/episode50
PS. Are you loving the podcast? I'd appreciate it if you could leave a rating & review for my show! This helps me support more current and aspiring Customer Success pros, just like you, to score that dream job, snag that promotion, or become the team rockstar. Don't forget to FOLLOW the podcast so you don't miss out on any new episodes when they drop. Happy listening!
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