Imani Ellis has always believed community is a superpower. What began as a small gathering in her Harlem apartment grew into The Creative Collective NYC and CultureCon — one of the largest conferences celebrating creators of color. But behind the highlight reels and celebrity speakers, Imani’s journey has been defined by burnout, bold leaps and learning when to pause. In this episode, Ben and Kathleen sit down with Imani and explore what it takes to transform a passion project into a cultural movement. From balancing a demanding career at NBCUniversal with late-night CultureCon planning, to walking away from work at the height of burnout for a self-designed “creative residency” in Paris, Imani shares the realities of leadership, rest and why joy and community must stay at the center of her work. See omnystudio.com/listener for privacy information.…
Player FM - Internet Radio Done Right
Checked 6M ago
four 年前已添加！
内容由Donovan Bankhead提供。所有播客内容（包括剧集、图形和播客描述）均由 Donovan Bankhead 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
Player FM -播客应用
使用Player FM应用程序离线！
使用Player FM应用程序离线！
))
Daily Deals
值得一听的播客
赞助
Music Retail Podcast
标记全部为未/已播放
Manage series 3179853
内容由Donovan Bankhead提供。所有播客内容（包括剧集、图形和播客描述）均由 Donovan Bankhead 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
A podcast dedicated to instrumental music retailers, featuring interviews with the best retailers in our industry, as well as other leaders. Hosted by Donovan Bankhead, President at Ernie Williamson Music - a NAMM Top 100 Full-Line Instrumental Music Retail Business.
…
continue reading
56集单集
分享
标记全部为未/已播放
Manage series 3179853
内容由Donovan Bankhead提供。所有播客内容（包括剧集、图形和播客描述）均由 Donovan Bankhead 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
A podcast dedicated to instrumental music retailers, featuring interviews with the best retailers in our industry, as well as other leaders. Hosted by Donovan Bankhead, President at Ernie Williamson Music - a NAMM Top 100 Full-Line Instrumental Music Retail Business.
…
continue reading
56集单集
所有剧集
×
In this special episode, I was interviewed by Dave Simon from Ensemble Performing Arts, and I couldn’t be more excited to share our conversation with you. We dive into the rich history of Ernie Williamson Music—from its humble beginnings in 1935 in Pittsburg, KS, to its evolution into a multi-location powerhouse serving generations of musicians. Dave and I explore everything from the origins of our iconic music store and its fascinating acquisition story, to the challenges and triumphs of marketing in today’s digital world. We also discuss the vital role of social media and e-commerce in modern retail, and I share personal insights on embracing technology and innovation, including the impact of AI on business decisions. I believe the stories and strategies we discussed on Dave’s podcast will resonate with the listeners of my podcast, offering a unique blend of nostalgia, practical marketing tips, and forward-thinking ideas. Tune in for an engaging, candid, and sometimes humorous look at how tradition and innovation come together in the ever-changing landscape of music retail. Dave's podcast can be found here: https://www.ensembleschools.com/blog/podcast/…
In this conversation, Dave Rogers shares the journey of establishing and growing Dave's Guitar Shop, from its humble beginnings in a small space to becoming a significant player in the guitar retail market. He discusses the evolution of the business, the impact of the internet on sales, and the challenges faced over the years. Dave emphasizes the importance of company culture, the dynamics of his team, and the need for personal connections in retail. He reflects on the changing landscape of the guitar market and offers insights into the future of music retail. TAKEAWAYS Dave's Guitar Shop started in a small rented space in 1982. The early days involved trading and flipping guitars for profit. Company culture is built on passion for music and guitars. Online sales now account for over 70% of the business. Dave emphasizes the importance of personal connections in retail. The guitar market has seen shifts between electric and acoustic sales. Challenges in inventory management have evolved over the years. Dave's personal collection has grown to between 500-600 guitars. Advice to younger self: take life more seriously and start earlier.…
This conversation explores the innovative approach to teaching high school students about band instrument repair, initiated by Aaron Moss in response to the retirement of a local music store. The discussion covers the development of a curriculum, student engagement, funding through CTE programs, and the importance of balancing educational initiatives with professional repair services. Moss emphasizes the need for in-house repair solutions in schools, the high interest from students, and the potential career paths available in the repair industry. Link to NAfME Article Link to Aaron's Slide Deck Takeaways The initiative to teach band instrument repair arose from a local music store's retirement. Career Technical Education (CTE) funding was crucial for establishing the program. Student interest in repair classes was consistently high, leading to full enrollment. Classes were structured with prerequisites to ensure students had a foundational understanding of instruments. The program included hands-on experience with real instruments, enhancing learning. Funding for the program grew from an initial budget of $27,000 to over $100,000. The curriculum was developed by paralleling existing classes, such as bicycle repair. Moss aims to advocate for the repair industry and create pathways for students into apprenticeships. Balancing educational repair initiatives with professional repair services is essential. The future of band instrument repair education looks promising with ongoing discussions and collaborations.…
1 The Future of Instrument Repair - Opportunities and Challenges with Bill Mathews, Executive Director of NAPBIRT 1:32:18
In this conversation, Donovan Bankhead and Bill Matthews discuss the current state of the instrument repair industry, focusing on the growing demand for repair technicians, particularly among younger generations. They explore the appeal of instrument repair as a career, the challenges faced by technicians, and the importance of fair compensation and a supportive work environment. The discussion also highlights the value of networking through organizations like NAPBIRT and the need for store owners to recognize and invest in their repair teams. In this conversation, Bill Mathews and Donovan Bankhead discuss the importance of networking and community within the repair industry, particularly through events like NAPBIRT conferences. They emphasize the need for proactive recruitment strategies to attract new technicians, the significance of growing talent from within, and the necessity of succession planning in repair shops. The discussion also highlights educational pathways for aspiring technicians and the resources available through NAPBIRT to support ongoing professional development.…
In this episode of the Music Retail Podcast, Donovan Bankhead interviews John Tarpley from Tarpley Music. They discuss the history and founding of Tarpley Music, which dates back to the 1920s. They also talk about the challenges and benefits of having multiple locations, as Tarpley Music has nine locations. They touch on the importance of culture by design and how it has helped shape their company. The conversation also explores the role of e-commerce in the music retail industry and the significance of the school music market. Tarpley Music is focused on building a strong company culture and maintaining a positive work environment. They use a culture method that emphasizes behaviors rather than platitudes or values. They have core fundamentals that they incorporate into their weekly emails and team meetings to reinforce their culture. Implementing this culture method has been a challenge, but they believe it is worth the effort. Tarpley Music also discussed their approach to e-commerce and the importance of having a functional website. They use the Shopify platform and have worked on improving their content and customer experience. They also discussed the challenges of keeping a family business going and the importance of having a clear plan for succession.…
1 Overcoming Challenges and Empowering Teams: The Bandwagon Music Journey with Jennifer and Linden Lantz 1:32:20
Summary In this episode of the Music Retail Podcast, Donovan Bankhead interviews Jennifer and Linden Lantz, the owners of Bandwagon Music and Repair in Nashville, Tennessee. The Lantz's background is in music education, with Lyndon specializing in instrument repair. They started Bandwagon as a small repair shop and gradually expanded to include retail and rentals. They faced challenges along the way, including a failed acquisition and financial uncertainty, but their dedication and faith in their vision helped them overcome these obstacles. Jennifer's role in the business includes HR, marketing, and handling various tasks as needed. The conversation in this segment revolves around the daily routines and responsibilities of Linden and Jennifer Lantz in running their music store. They discuss how they manage their time between working in the shop, handling emails and communications, and empowering their employees. They also touch on the importance of financial management and the challenges they faced with accountants and software. The Lantz's share their experiences with starting their own rental program and the financing involved. They also talk about the pride and support they receive from their parents and their hopes for their children's future involvement in the business. Lastly, they discuss the challenges of brick-and-mortar retail in the music industry and the need to adapt to online platforms. In this final part of the conversation, Linden and Jennifer discuss the importance of education and staying relevant in the music industry. They highlight the value of attending conferences and events like NAMM, which provide excellent education and networking opportunities. They also emphasize the need for brick-and-mortar stores to create unique experiences that can't be replicated online. The conversation concludes with a discussion on the power of mentorship and building relationships within the industry.…
1 Using Automation & Building your Industry Friends Groups - with EJ Dombrowski (Jim's Music) 1:23:58
Summary Donovan Bankhead and E.J. Dombrowski discuss their friendship and the impact of reaching out to each other. They talk about the challenges of running a music store, being resourceful, and staying competitive in the industry. They also touch on the importance of automation and delegation in order to focus on innovation and growth. The conversation highlights the constant need for adaptation and the role of competition in driving improvement. They share their experiences of starting and expanding their music stores, as well as the lessons they've learned along the way. Creating a culture where people can speak up and provide feedback is crucial for success. It is important to have a team of people who are willing to challenge and question decisions. Hiring people who are smarter and better than you at certain tasks is key. Trusting and empowering employees to make decisions and take ownership leads to their success and the success of the business. It is necessary to pitch ideas and gain buy-in from the team before implementing changes. Admitting when you're wrong and being open to feedback is essential for building a culture of trust and growth. In this conversation, Donovan Bankhead and EJ discuss the importance of industry relationships and friendships, as well as the value of using Crystal Reports for automation and data analysis in small businesses. They also share insights on hiring and managing employees, setting goals and benchmarks, and the challenges of running a small music store. The conversation highlights the benefits of learning from and sharing with other music store owners. Chapters 00:00 Building Relationships and Friendships 03:02 Resourcefulness and Creativity in a Small Music Store 09:23 Automation and Delegation for Innovation and Growth 12:27 The Role of Competition in Driving Improvement 14:17 Adapting to the Constantly Changing Marketplace 16:07 The Importance of a Supportive Team and Confidants 27:12 Hiring the Right People for Success 28:30 Empowering Employees to Take Ownership 31:04 Pitching Ideas and Gaining Buy-In 34:43 Admitting When You're Wrong and Being Open to Feedback 57:45 Building Relationships and Friendships 01:05:14 Automating Business Processes with Crystal Reports 01:02:54 Setting Goals and Benchmarks 01:04:12 The Importance of a Strong Work Ethic in Managers 01:06:21 Sharing Insights and Ideas 01:16:07 Finding Inspiration and Learning Opportunities…
1 Navigating Change: Insights on Hiring, Diversity, and Marketing in the Music Industry with Michael Santander 1:18:56
Donovan Bankhead interviews Michael Santander, General Manager of Instrumental Music Center, about his journey in the music retail industry and the importance of hiring the right people. They discuss the shift in employee mindset from wanting to be part of a 'family' to valuing a team environment. They also emphasize the need for businesses to prioritize their employees and create a supportive culture. Michael shares how IMC focuses on supporting individuals with outside passions while still maintaining a dedicated work ethic. The conversation discusses the importance of hiring for personality attributes and creating a strong team culture. They emphasize the need for businesses, regardless of size, to be intentional about their culture. They also highlight the industry's acceptance of diversity and the desire to see more diversity in positions of power. The conversation then shifts to the challenges of e-commerce and the need for the music industry to catch up in terms of online presence. They discuss the importance of being active on social media and having a strong online presence to connect with customers. In this final part of the conversation, Michael and Donovan discuss the importance of marketing and finding the right person to handle it. They emphasize the need for someone who understands the company's culture, product, and vibe. They share their own experiences with hiring marketing professionals and the challenges they faced. They also talk about the changing landscape of marketing and the need to adapt to new trends and technologies. The conversation concludes with a discussion on the value of mentorship and the benefits of having a mentor in the music industry.…
Hickey's Music is a 130+ year old business in Ithaca, NY. Dave has owned in since the 1990s, and shares the lessons he's learned along the way.
1 Remembering Sammy Ash - Sam Ash Music. What is it like to be the largest family owned music chain? 1:16:11
What a treat it was to get to talk with Sammy Ash about Sam Ash Music, his thoughts on the other national competitor, how he feels about vendors selling direct (here’s looking at you, Fender), and much more! Hosted by Donovan Bankhead, President at Springfield Music, Inc - a NAMM Top 100 Full-Line Instrumental Music Retail Business. Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com…
Resharing this interview with Lori, with some brief thoughts from me in the intro.
1 Just What the Dr. Ordered: Effective Marketing Tips for the Holidays and During a Recession - with Bob Phibbs, The Retail Doctor. 38:50
What's the point of doing marketing that checks a box if it doesn't move the needle? Bob gives us excellent, expert advice on how to connect to our customers.
This was recorded off the cuff using my cell phone, so please excuse the poor audio quality. But I think you'll hear the love, respect, and gratitude we have for one another in this episode. This is a bit of a trip down memory lane for Springfield Music, but for those interested in our history or growth, or those who are considering an ownership transition, it's totally worth a listen.…
Cosmo Music has blown my mind ever since I first heard of them at the NAMM Top 100 Awards! One of the largest interactive music stores in the world - there is lots to learn from this episode. The history of Cosmo Music Pictures of the store
1 Crystal Morris (CEO of Gator) on Getting Women in Leadership, Building a Business, and Outsourcing. 1:11:22
I know I got LOTS of useful things from this conversation that I needed to hear NOW, and I’m sure you will too. Learn how to be proactive in getting women in leadership roles in your organization, design products and programs to meet your customers desires, building culture, growth through acquisition, making key hires, how to do all the marketing things through outsourcing, and so much more! Grab a notepad, listen, and LEARN!…
M
Music Retail Podcast
Chris shares how he went from a substitute teacher needing a job to the owner of John Keal Music.
M
Music Retail Podcast
1 Wanna Know How to Build Your Business to Last 100+ Years? Nick & CJ Averwater (Amro Music) Share! 1:03:23
What does it take for a business to thrive for a century? Listen and find out!
M
Music Retail Podcast
Beth shares the history of Kidder Music, how it was founded by her parents, and her experience growing up and taking over the day to day.
M
Music Retail Podcast
How has the pandemic affected music studios - specifically those businesses that are primarily focused on teaching? What are their thoughts on the future?
M
Music Retail Podcast
Anderton’s history is like many in our industry - but how did they rise up to become one of the MI retail giants?
M
Music Retail Podcast
1 Retail from the other side of the counter - Jon Kluiter shares observations from the rep’s view. 1:03:19
Jon is not only an MI industry rep, he also represents products in the powersports industry as well. And, fun fact, he used to own the store that I purchased in KC!
M
Music Retail Podcast
Jim Hirschberg explains what MI SalesTrak does, how it works, what benefits you get from participating in the program, and how to get started.
M
Music Retail Podcast
1 Mike & Miriam Risko - Risko Music. You need to improve your virtual lessons - this episode will help 1:34:03
Have a retail question? Want a free coaching session? Go to http://www.musicretailconsulting.com/
M
Music Retail Podcast
Whitney gives us a quick history of Ted Brown Music and how she came to be President, and then we have some fascinating conversations about adaption, adoption, and more!
M
Music Retail Podcast
1 Cris Behrens - Summerhays Music Center. Listen and learn to the best marketing promotion ever! 1:24:30
Cris shares not only his best marketing promotion, but also talks about what it’s like working in a family business when the patriarch and CEO passes, plus some GREAT ideas on staff development that you can put in to place today!
M
Music Retail Podcast
1 Jen Tabor, owner of Souldier Straps, talks about starting a company from scratch, and more! 1:23:15
How did one of my favorite strap companies get started? What bit of happenstance changed Jen’s life and the life of her employees? Why did she go work for Gator cases, and is she glad to be back at the helm of Souldier? Listen to find out!
M
Music Retail Podcast
1 Guest Host Robert Christie (A&G Central Music) Interviews Me (Donovan Bankhead, Springfield Music!) 1:02:56
Learn everything you’ve ever wanted to know about me (and then some) in this very special episode.
M
Music Retail Podcast
1 Zach Phillips - NAMM’s PD Director, tells you what to expect for the upcoming Believe in Music Week! 1:05:00
In addition to Believe in Music Week, we also talk the highs and lows of our industry, life lessons learned thus far, and more!
M
Music Retail Podcast
A second generation business is always a challenge - even more so when the first generation was a local LEGEND that ran the entire business from his head!
M
Music Retail Podcast
1 Laura Penrose - the New Owner of Nick Rail Music! Being a new retail owner, and sexism in MI? 1:19:21
Today’s conversation was really interesting. Laura purchased Nick Rail Music in the fall of 2019, right before the global pandemic. We discuss how things are going, her background, and we had a really interesting and honest conversation about sexism in MI - you’ll definitely want to tune in!
M
Music Retail Podcast
1 What is Clienteling and why is it the most important thing you could be doing for your store? 1:04:42
Maureen Doron, from women’s fashion retailer Skirt, shares with us what is clienteling and how it can dramatically grow your revenues. THIS IS ONE OF MY FAVORITE INTERVIEWS - IT’S A MUST LISTEN!
M
Music Retail Podcast
1 Jeff Bertrand - Bertrand’s Music, San Diego, California - Growing your biz amongst tough competition 1:30:59
Bertrand’s Music - an eight-location school music dealer based in San Diego, has grown their business despite a lot of tough competion. In this episode, Jeff shares lessons learned, leadership advice, and so much more.
M
Music Retail Podcast
1 Joel Menchey - Menchey Music. Growing your business through more locations & affiliate stores... 1:30:15
Joel found himself in a difficult position - how do you continue to grow your regional music business when there is lots of competition? Joel also shares his thoughts on whether it’s better to buy our build, his thoughts on the best Point of Sale & E-commerce for School Music Dealers, thoughts about this fall, and so much more!…
M
Music Retail Podcast
1 Third Rock Music Center - Cincinnati, OH. When life gives you lemons, you open a NAMM Top 100 store! 1:13:45
When the music store that Greg was working for decided to get out of combo, he and his wife, Angela, decided to go their own way and open their own guitar shop! Since that fateful day, Third Rock Music Center has been a NAMM Top 100 Dealer, a nominee for Best Merchandising and Store Design, and much more!…
M
Music Retail Podcast
1 Leslie Faltin - Instrumental Music Center - Tucson, AZ. A great chat with the cool mom of MI! 1:31:35
Leslie and I talk about how IMC came to be, the difficulties she has with dealing with all of the COVID stuff, the difficulties of starting a store from scratch, and so much more! Also, now available with video on YouTube! Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com…
M
Music Retail Podcast
So, what’s it like for someone with only a high school education (and a guitar player, no less) to take over one of the top music retail businesses in Nebraska? What lessons did he learn along the way to pay off millions in debt and keep growing? Take a listen to find out! Now also available on Youtube! Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com…
M
Music Retail Podcast
1 Chuck Surack - Sweetwater. How does one build a business that lasts - all starting from home! 1:26:43
Sweetwater is on track to soon be a billion dollar business - one with almost no debt, a terrific reputation in the industry and with customers. How did Chuck do it? And how is he managing his business during the COVID pandemic of 2020? Plus, like a good box of Raisin Bran, there are TWO SCOOPS of new parts of the Sweetwater story unveiled in this episode! Listen and be the first to know what’s coming next for this super giant! Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com…
M
Music Retail Podcast
1 What do you do when your business is shut down by a global pandemic? Featuring Rand & Cindy Cook 57:34
Candyman Strings & Things was one of the first business in our industry forced to close due to the COVID-19 pandemic. How did this NAMM Dealer of the Year award winner handle this crisis? Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com…
M
Music Retail Podcast
1 Palmer Music. Life of a new(er) music retailer, dealing with the Corona virus, fast track to success 1:18:03
I’m publishing this episode early due to the conversation about the Corona virus. While we share our thoughts about the hysteria behind the virus, this is not intended to downplay it’s importance, rather we are sharing our desire for people to remain calm and take reasonable precautions. I wanted to air this episode right after the previous one as kind of a book end - the end of one business and the beginning of another... We also discuss how he tripled his lesson program over the last two years, his thoughts on hiring, and why and when you should look at hiring a consultant.…
M
Music Retail Podcast
This episode is one of the most insightful and thought provoking episodes yet! Listen up! Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com
M
Music Retail Podcast
Want to hear of a crazy way to do group lessons? How about how to recruit for new employees? Want to hear embarrassing stories about me? Then stay tuned! Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com
M
Music Retail Podcast
Why would you put an $8,000 guitar in a beginner's hands? What's the advantage of group lessons over private? When's the right time to close a lesson sale? Listen and learn! Hosted by Donovan Bankhead, President at Springfield Music, Inc - a NAMM Top 100 Full-Line Instrumental Music Retail Business. Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com…
M
Music Retail Podcast
From humble beginnings to a major player in the school music scene in Chicago, Frank Pampenella has guided PM Music Center to annual growth year after year. Hosted by Donovan Bankhead, President at Springfield Music, Inc - a NAMM Top 100 Full-Line Instrumental Music Retail Business. Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com…
M
Music Retail Podcast
1 Gabriel O’Brien - the Retail Rebel! This is an MBA in Retail Marketing. You’re Welcome. :) 1:30:51
This episode we discuss leadership, what to do when you've hit the ceiling, how to get the most out of your video content, and so much more. If you'd like video or marketing help, reach out to gabe at Gabriel@upperhandstudios.com or visit his website Upperhandstudios.com. Hosted by Donovan Bankhead, President at Springfield Music, Inc - a NAMM Top 100 Full-Line Instrumental Music Retail Business. Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com…
M
Music Retail Podcast
1 Pete Sides - Robert M. Sides Family Music Center. This episode is an MBA for School Dealers. 1:16:57
Topics include:Family business succession, college education for retail store owners, rental growth through aquisition and how to keep those new customers, finding road reps, the RTO changes in the 90s, the value of value brands, long range planning, and how to make the most of your NAMM show. Whew! Hosted by Donovan Bankhead, President at Springfield Music, Inc - a NAMM Top 100 Full-Line Instrumental Music Retail Business. Want help with your business? Find Articles, Resources, and Coaching/Consulting services at http://www.musicretailconsulting.com…
欢迎使用Player FM
Player FM正在网上搜索高质量的播客，以便您现在享受。它是最好的播客应用程序，适用于安卓、iPhone和网络。注册以跨设备同步订阅。
Daily Deals
Daily Deals
Player FM -播客应用
使用Player FM应用程序离线！
使用Player FM应用程序离线！
))
