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内容由Ad Victoriam Salesforce Simplified提供。所有播客内容（包括剧集、图形和播客描述）均由 Ad Victoriam Salesforce Simplified 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
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Manage episode 326719132 series 2894555
内容由Ad Victoriam Salesforce Simplified提供。所有播客内容（包括剧集、图形和播客描述）均由 Ad Victoriam Salesforce Simplified 或其播客平台合作伙伴直接上传和提供。如果您认为有人在未经您许可的情况下使用您的受版权保护的作品，您可以按照此处概述的流程进行操作https://zh.player.fm/legal。
On this episode of “Salesforce Simplified,” the topic is “Creating Exceptional Online Customer Experiences,” and our guest is AnswerLab Principle Researcher Bob Berry, who has guided Google, Amazon, Facebook, and many others to create new, optimal online experiences. Episode Notes/Resources: AnswerLab: https://www.answerlab.com/ Free resources from Bob Berry to create a compelling virtual presence for your customers: https://itstheusers.com/advictoriam B2B Customer Experiences By People, Built For People: https://bit.ly/3zVgIWj Creating Customer & Employee Experiences That Resonate: https://bit.ly/3nSseO6 Connected Experiences with Experience Cloud: https://bit.ly/3EualvC
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